Is jivochat.co.in Safe? Security Analysis for LLC TECNOLOGY DISTRIBUTION LTDA
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Above Technology avg (72)
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
JivoChat is a well-established technology company specializing in live chat software and customer engagement solutions. The company offers a comprehensive platform integrating live chat, chatbots, social media, messengers, telephony, and CRM integrations to help businesses improve customer support and sales conversion. Positioned as a top global player with over 200,000 businesses trusting their services, JivoChat targets businesses seeking efficient and multi-channel customer communication tools. The website is professionally designed, mobile-optimized, and provides clear navigation and rich content about their offerings. Technically, the website leverages modern web technologies including React and Next.js, ensuring fast performance and good SEO. It supports multiple platforms including web, mobile, and desktop applications. The presence of Google Tag Manager, Google Ads, and Ahrefs Analytics indicates a mature digital marketing and analytics infrastructure. Security best practices are observed with HTTPS, security headers, and secure forms, although incident response contact details and security.txt are not explicitly provided. The security posture is strong with no critical vulnerabilities detected. Privacy compliance is well addressed with clear privacy and cookie policies and consent mechanisms. Business credibility is supported by transparent company information, testimonials, and a bug bounty program. Overall, the website presents a trustworthy and professional image with a high level of digital maturity. Strategically, JivoChat should consider publishing explicit incident response contacts and security.txt files to enhance security transparency. Continuous monitoring and updating of third-party scripts and clear data retention disclosures will further strengthen compliance and trust.
Detected Technologies
6 urgent findings need attention
6 high
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Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
5 findings
60/100
GDPR Compliance
1 finding
95/100
NIS2 Compliance
7 findings
20/100
Email Security
1 finding
85/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
JivoChat holds a strong market position as a leading live chat and customer engagement platform globally. Their SaaS business model with free and paid tiers allows broad market penetration. The company benefits from a large user base and diverse integrations, enhancing stickiness and competitive advantage. Their affiliate program and marketing tools indicate a robust partner ecosystem. The target customers are businesses of various sizes seeking to improve customer communication and sales funnels. Growth indicators include high chat volumes and operator usage statistics. The company maintains consistent branding and professional content, reinforcing market trust and credibility.
Security Posture Analysis
Comprehensive Security Assessment
The website demonstrates a mature security posture with enforced HTTPS, comprehensive security headers, and secure handling of user inputs. No exposed sensitive data or vulnerable libraries were detected in the HTML content. Privacy policies and cookie consent mechanisms align with GDPR requirements. However, the absence of a published incident response contact or security.txt file represents a gap in vulnerability disclosure readiness. The bug bounty program presence is a positive indicator of proactive security management. Overall, the security culture appears strong but could benefit from enhanced transparency and formal incident response documentation.
Strategic Recommendations
Priority Actions for Security Improvement
Publish a dedicated incident response contact email or page to facilitate vulnerability reporting and incident management.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
LLC TECNOLOGY DISTRIBUTION LTDA
JivoChat provides live chat software and customer engagement platform integrating live chat, chatbots, social media, messengers, and telephony to help businesses improve customer support and sales.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- Security headers present
- No exposed sensitive data in HTML
- Secure login and signup forms
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with no blocking or WAF challenges.
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
Critical sector without clear security compliance
HIGHDetected sectors: energy, transport, digital
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No DKIM record found
MEDIUMDKIM adds cryptographic signatures to emails
SPF Details
DMARC Details
MTA-STS Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 74 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does jivochat.co.in compare?
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🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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PDF Report & Export
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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