Is jivochat.co.za Safe? Security Analysis for LLC TECNOLOGY DISTRIBUTION LTDA
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Above Technology avg (72)
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
JivoChat is a technology company providing a comprehensive live chat software platform designed to enhance customer engagement and support across websites, mobile apps, and social media channels. Positioned as a top global player with over 200,000 business customers and millions of chats monthly, JivoChat offers a suite of services including chatbots, AI agents, telephony integration, and CRM connectivity. The platform targets businesses seeking to improve customer communication efficiency and sales conversion through multi-channel messaging. Technically, the website is built on modern web technologies including Next.js and React, with integrations for analytics and advertising via Google and Ahrefs. The site is well-optimized for performance, mobile responsiveness, and SEO, reflecting a mature digital infrastructure. Security best practices are observed with HTTPS enforcement and appropriate security headers, although explicit security policy documentation and incident response contacts are not publicly available. The security posture is solid with no evident vulnerabilities or exposed sensitive data. Privacy compliance is strong, featuring clear privacy and cookie policies with consent mechanisms aligned with GDPR standards. However, the absence of WHOIS registrant data introduces some uncertainty regarding domain registration transparency. Overall, JivoChat presents a professional, trustworthy, and technically sound online presence with minor gaps in domain registration transparency and explicit security policy disclosures. Strategic recommendations include enhancing public security documentation and verifying domain registration details to improve trustworthiness.
Detected Technologies
6 urgent findings need attention
6 high
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Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
5 findings
60/100
GDPR Compliance
1 finding
95/100
NIS2 Compliance
7 findings
20/100
Email Security
1 finding
85/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
JivoChat operates in the SaaS technology sector, focusing on customer communication solutions. Its market position as the third largest live chat provider globally is supported by a broad customer base and extensive feature set. The business model relies on freemium and subscription plans, targeting SMEs and enterprises seeking integrated communication tools. Revenue streams likely include subscription fees, telephony usage charges, and affiliate partnerships. The company maintains a strong partnership ecosystem with integrations across popular social media and CRM platforms. Growth indicators include high daily operator usage and increasing chatbot adoption. Strategic observations highlight a focus on AI-driven automation and multi-channel engagement as competitive advantages.
Security Posture Analysis
Comprehensive Security Assessment
JivoChat demonstrates a mature security posture with HTTPS enforced site-wide and multiple security headers implemented to mitigate common web vulnerabilities. The presence of a bug bounty program indicates proactive vulnerability management. Privacy policies and cookie consent mechanisms align with GDPR requirements, supporting data protection compliance. However, the lack of a dedicated security policy page and incident response contact details limits transparency. No critical vulnerabilities or exposed sensitive information were detected in the website content. The domain's missing WHOIS data is a concern for trust but does not directly impact technical security. Overall, the security maturity is good but could be improved with enhanced policy disclosures and incident response readiness.
Strategic Recommendations
Priority Actions for Security Improvement
Publish a dedicated security policy page outlining security controls and compliance frameworks.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
LLC TECNOLOGY DISTRIBUTION LTDA
JivoChat provides live chat software solutions to connect businesses with customers through multiple communication channels including websites, mobile apps, social media, and messengers. It offers chatbot integration, CRM integration, telephony, video calls, and analytics to improve customer service and sales.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- Secure cookie consent mechanism
- No exposed sensitive data in HTML
- Use of security headers
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and no blocking detected.
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
Critical sector without clear security compliance
HIGHDetected sectors: energy, transport, digital
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No DKIM record found
MEDIUMDKIM adds cryptographic signatures to emails
SPF Details
DMARC Details
MTA-STS Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 78 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Transfer Lock Not Enabled
MEDIUMDomain can be transferred without authorization
Domain Delete Lock Not Enabled
LOWDomain can be deleted without additional verification
Domain Registration Details
- •No domain protection locks enabled
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
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🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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PDF Report & Export
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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