Is jivochat.de Safe? Security Analysis for LLC TECNOLOGY DISTRIBUTION LTDA
https://jivochat.deCheck if jivochat.de is a scam or legitimate. Free security scan and reviews.
Above Technology avg (72)
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
JivoChat is a well-established technology company specializing in live chat software and integrated communication platforms for businesses. It holds a strong market position as one of the top three global providers by user count, serving over 200,000 businesses worldwide. The company offers a comprehensive suite of services including live chat for websites and mobile apps, chatbot integration, AI agents, telephony solutions, and CRM integrations, targeting businesses seeking to enhance customer engagement and support efficiency. Technically, the website is built on modern frameworks such as Next.js and React, with a fast and mobile-optimized user experience. The infrastructure includes integrations with major analytics and advertising platforms, and the company provides desktop and mobile applications to support multi-platform usage. The site demonstrates good SEO and accessibility practices, reflecting a mature digital presence. From a security perspective, JivoChat enforces HTTPS, implements standard security headers, and maintains a bug bounty program, indicating a proactive security posture. Privacy compliance is robust with clear privacy and cookie policies and consent mechanisms aligned with GDPR requirements. However, explicit incident response contacts and a security.txt file are not present, representing areas for improvement. Overall, JivoChat presents a low-risk profile with strong business credibility, technical sophistication, and compliance awareness. Strategic recommendations include enhancing transparency around incident response and data retention policies to further strengthen trust and security culture.
Detected Technologies
6 urgent findings need attention
6 high
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Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
5 findings
60/100
GDPR Compliance
1 finding
95/100
NIS2 Compliance
7 findings
20/100
Email Security
No critical findings yet
100/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
JivoChat operates in the competitive SaaS market for customer communication tools, leveraging a multi-channel approach that integrates live chat, social media, messengers, and telephony. Its competitive advantages include a large user base, extensive integrations, AI-powered chatbots, and a global multilingual presence. The business model is subscription-based with free tiers to attract users and paid plans for advanced features. Revenue streams likely include subscription fees and telephony usage charges. The target customers are businesses of various sizes seeking to improve customer support and sales engagement. Growth indicators include high chat volumes and daily active operators. The company maintains an affiliate program and partnerships to expand market reach. Operationally, JivoChat emphasizes security and compliance, which supports its reputation and customer trust.
Security Posture Analysis
Comprehensive Security Assessment
JivoChat demonstrates a mature security posture with enforced HTTPS, comprehensive security headers, and no visible exposure of sensitive data. The presence of a bug bounty program reflects an active vulnerability management approach. Privacy policies and cookie consent align with GDPR, supporting regulatory compliance. However, the absence of explicit incident response contact details and a security.txt file limits transparency for vulnerability reporting. No critical vulnerabilities or security misconfigurations were detected in the website content. Overall, the security culture appears strong but could benefit from enhanced incident response communication and formalized vulnerability disclosure mechanisms.
Strategic Recommendations
Priority Actions for Security Improvement
Publish explicit incident response contact information on the security page or a dedicated section.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
LLC TECNOLOGY DISTRIBUTION LTDA
JivoChat provides live chat software and communication platform integrating live chat, messengers, social media, and phone calls to help businesses engage customers and improve support service.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- No exposed sensitive data in HTML
- Secure login and signup forms
- Bug bounty program
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with no blocking or WAF challenge.
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
Critical sector without clear security compliance
HIGHDetected sectors: energy, transport, digital
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
SPF Details
DKIM Selectors Found
DMARC Details
MTA-STS Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 75 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Transfer Lock Not Enabled
MEDIUMDomain can be transferred without authorization
Domain Delete Lock Not Enabled
LOWDomain can be deleted without additional verification
Domain Registration Details
- •No domain protection locks enabled
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does jivochat.de compare?
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🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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PDF Report & Export
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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