Is jivochat.nl Safe? Security Analysis for LLC TECNOLOGY DISTRIBUTION LTDA
https://jivochat.nlCheck if jivochat.nl is a scam or legitimate. Free security scan and reviews.
Above Technology avg (72)
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
JivoChat is a well-established technology company specializing in live chat software and customer engagement platforms. It holds a strong market position as one of the top three globally by user count, serving over 200,000 businesses. The company offers a comprehensive suite of services including live chat for websites and mobile apps, chatbots, AI agents, telephony solutions, and CRM integrations, targeting businesses seeking to enhance customer support and sales through multi-channel communication. The website is professionally designed, mobile-optimized, and provides clear navigation and rich content, reflecting a mature digital presence. Technically, the website leverages modern frameworks such as Next.js and React, integrates third-party analytics and advertising tools like Google Adsense and Ahrefs, and supports multiple platforms including web, mobile, and desktop. Performance and SEO optimizations are evident, contributing to a fast and accessible user experience. Security measures include HTTPS enforcement, comprehensive security headers, and a bug bounty program, indicating a proactive security posture. Privacy and cookie policies are clearly presented with consent mechanisms, supporting GDPR compliance. The security posture is strong with no critical vulnerabilities detected, though recommendations include publishing a security.txt file and enhancing incident response transparency. WHOIS data aligns well with the website's business claims, reinforcing legitimacy. Overall, JivoChat demonstrates a high level of professionalism, trustworthiness, and technical maturity, making it a reliable service provider in the customer engagement technology sector.
Detected Technologies
6 urgent findings need attention
6 high
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Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
5 findings
60/100
GDPR Compliance
1 finding
95/100
NIS2 Compliance
7 findings
20/100
Email Security
1 finding
85/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
JivoChat operates a SaaS business model focused on customer engagement solutions, leveraging a broad product portfolio that integrates live chat, AI, telephony, and social media channels. Its competitive advantage lies in its multi-channel approach and AI-powered automation, which improves customer service efficiency and sales conversion rates. The company targets medium to large businesses globally, supported by localized websites and sister domains in multiple languages. Revenue streams likely include subscription plans and usage-based telephony services. The presence of an affiliate program and partner deals indicates an active ecosystem for growth and market penetration. Testimonials and usage statistics highlight strong customer satisfaction and operational scale. Strategic observations suggest continued investment in AI and integrations to maintain market leadership.
Security Posture Analysis
Comprehensive Security Assessment
JivoChat exhibits a mature security posture with HTTPS enforced site-wide and multiple security headers implemented to mitigate common web vulnerabilities. The presence of a bug bounty program reflects an openness to external security research and continuous improvement. No exposed sensitive data or vulnerable libraries were detected in the analyzed content. Privacy policies and cookie consent mechanisms align with GDPR requirements, though explicit incident response contacts are not publicly detailed. The lack of a security.txt file is a minor gap in vulnerability disclosure practices. Overall, the company demonstrates good security hygiene appropriate for a SaaS provider handling customer communication data, with room for enhanced transparency and formal incident response documentation.
Strategic Recommendations
Priority Actions for Security Improvement
Publish a security.txt file to facilitate vulnerability reporting and improve transparency.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
LLC TECNOLOGY DISTRIBUTION LTDA
JivoChat provides live chat software and customer engagement platform integrating live chat, chatbots, social media, messengers, and telephony to help businesses improve customer support and sales.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- No exposed sensitive data in HTML
- Secure login and signup forms
- Bug bounty program for vulnerability reporting
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with no blocking or WAF challenges.
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
Critical sector without clear security compliance
HIGHDetected sectors: energy, transport, digital
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No DKIM record found
MEDIUMDKIM adds cryptographic signatures to emails
SPF Details
DMARC Details
MTA-STS Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 78 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Transfer Lock Not Enabled
MEDIUMDomain can be transferred without authorization
Domain Delete Lock Not Enabled
LOWDomain can be deleted without additional verification
Domain Registration Details
- •No domain protection locks enabled
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does jivochat.nl compare?
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🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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PDF Report & Export
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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