Is jivochat.pt Safe? Security Analysis for LLC TECNOLOGY DISTRIBUTION LTDA
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
JivoChat is a well-established technology company specializing in providing integrated live chat and customer communication solutions for businesses. Their platform consolidates multiple communication channels including… Unlock the full Guard report to read the complete analysis.
Detected Technologies
Security Headers
5 findings
60/100
GDPR Compliance
1 finding
95/100
NIS2 Compliance
6 findings
35/100
Email Security
1 finding
85/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Snapshot shown below. Unlock the full AI report for complete market insights, audience profiling, and step-by-step recommendations.
Business Intelligence
Market & Strategic Analysis
JivoChat operates in the SaaS technology sector, focusing on customer communication and support tools. Their competitive advantage lies in offering a unified platform that integrates multiple communication channels, including AI-driven chatbots and telephony services. Revenue streams are primarily subscription-based with tiered pricing models. The target customers are businesses of various sizes seeking to enhance customer engagement and support efficiency. Growth indicators include a large user base, extensive integrations, and active affiliate programs. The company maintains a broad partnership ecosystem with localized sites for different regions and languages, enhancing global reach. Strategic observations highlight a focus on innovation through AI and developer-friendly APIs, positioning JivoChat as a comprehensive solution in the live chat market.
Security Posture Analysis
Comprehensive Security Assessment
JivoChat exhibits a solid security maturity level with enforced HTTPS, comprehensive security headers, and no visible exposure of sensitive data in the website content. The presence of a bug bounty program indicates proactive vulnerability management. However, the absence of a dedicated security policy page and explicit incident response contact emails suggests gaps in transparency and readiness communication. Compliance with GDPR is implied through privacy policies and cookie consent mechanisms, but explicit certifications or frameworks like ISO 27001 or NIST are not mentioned. Overall, the security culture appears positive but could benefit from enhanced documentation and public disclosure of security practices and incident handling procedures.
Strategic Recommendations
Priority Actions for Security Improvement
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✨Observations
AI-powered comprehensive website and business analysis.
A preview of your strategic observations is visible. Upgrade to unlock the full competitive positioning, trust signals, and branding checklist.
AI-Enhanced Website Analysis
Business Insights
LLC TECNOLOGY DISTRIBUTION LTDA
JivoChat offers an online chat platform integrating multiple communication channels including chat for websites, social media, messaging apps, and telephony services to provide real-time customer support and engagement.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- No exposed sensitive data in HTML
- Secure forms with input validation
- Bug bounty program for vulnerability reporting
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with no blocking or WAF challenges.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Some header findings are shown. Unlock to see the full checklist, impacted endpoints, and remediation guidance.
Security Headers
HTTP security headers analysis
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing Unlock the full report to read the complete fix.
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended) Unlock the full report to read the complete fix.
Missing Referrer-Policy header
LOWControls referrer information sent with requests Unlock the full report to read the complete fix.
Missing Permissions-Policy header
MEDIUMControls browser features and APIs Unlock the full report to read the complete fix.
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages Unlock the full report to read the complete fix.
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
Preview of GDPR checkpoints is visible. Unlock to reveal full evidence, policy excerpts, and DPIA guidance.
GDPR Compliance
Privacy and data protection assessment
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR Unlock the full report to read the complete fix.
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
You can see headline NIS2 checks. Upgrade to access the full control mapping, severity breakdown, and remediation plan.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures Unlock the full report to read the complete fix.
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management Unlock the full report to read the complete fix.
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans Unlock the full report to read the complete fix.
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity Unlock the full report to read the complete fix.
No security contact information
HIGHNIS2 requires clear incident reporting channels Unlock the full report to read the complete fix.
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts Unlock the full report to read the complete fix.
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Quick view of email authentication checks is provided. Unlock to uncover full DNS evidence, record diffs, and fix scripts.
Email Security
SPF, DKIM, and DMARC validation
No DKIM record found
MEDIUMDKIM adds cryptographic signatures to emails Unlock the full report to read the complete fix.
SPF Details
DMARC Details
MTA-STS Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
This is a teaser of the TLS audit. Unlock to view certificate chains, cipher support tables, and remediation steps.
SSL/TLS Security
Certificate validity and encryption analysis
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 75 days Unlock the full report to read the complete fix.
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak Unlock the full report to read the complete fix.
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints Unlock the full report to read the complete fix.
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
Unlock the full DNS posture audit to reveal misconfigurations, zone records, and actionable fixes.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain Unlock the full report to read the complete fix.
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found Unlock the full report to read the complete fix.
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
See a glimpse of exposed services. Unlock to access full port inventories, CVE lookups, and mitigation priorities.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports Unlock the full report to read the complete fix.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
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Technical Analysis
Comprehensive security assessment findings
Additional Findings
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