Is jivosite.com Safe? Security Analysis for LLC TECNOLOGY DISTRIBUTION LTDA
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Above Technology avg (72)
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
JivoChat is a globally recognized SaaS provider specializing in live chat software and customer engagement platforms. The company offers a comprehensive suite of services including live chat for websites and mobile apps, chatbot integration, AI agents, telephony solutions, and CRM integrations. Positioned as one of the top three platforms worldwide by user count, JivoChat serves over 200,000 businesses and processes more than 14 million chats monthly. The website demonstrates a mature digital presence with multi-language support and extensive integration capabilities. Technically, the website leverages modern web technologies such as React and Next.js, ensuring fast performance, mobile responsiveness, and good SEO optimization. The presence of Google Tag Manager and Ahrefs Analytics indicates a data-driven approach to marketing and performance monitoring. Security best practices are observed with HTTPS enforcement, security headers, and a cookie consent mechanism. The company also runs a bug bounty program, reflecting a proactive security posture. While the website content and technical infrastructure are robust, the absence of WHOIS registration data is a notable gap that affects trustworthiness from a domain registration perspective. Despite this, the professional presentation, clear business information, and active customer engagement tools mitigate concerns. Overall, JivoChat presents a strong business and technical profile with room for improvement in transparency of domain registration and incident response contact details. Strategic recommendations include publishing explicit incident response contacts, adding a security.txt file for vulnerability disclosures, and maintaining regular audits of third-party scripts to sustain security and compliance standards.
Detected Technologies
6 urgent findings need attention
6 high
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Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
5 findings
60/100
GDPR Compliance
1 finding
95/100
NIS2 Compliance
7 findings
20/100
Email Security
4 findings
70/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
JivoChat operates in the competitive live chat and customer engagement software market, targeting businesses seeking to enhance customer support and sales conversion through multi-channel communication. Its SaaS business model offers free and paid plans, appealing to a broad range of customers from small businesses to large enterprises. The company’s market position as a top-three global platform by user base and its extensive integration ecosystem provide competitive advantages. Revenue streams likely include subscription fees and telephony service charges. The affiliate program and international domain presence indicate a strategic focus on global market penetration and partner-driven growth. Customer testimonials and usage statistics demonstrate strong user adoption and satisfaction, supporting growth and retention strategies.
Security Posture Analysis
Comprehensive Security Assessment
JivoChat exhibits a mature security posture with HTTPS enforced site-wide, presence of key security headers, and a cookie consent mechanism aligned with privacy regulations. The company’s bug bounty program signals commitment to vulnerability management. No exposed sensitive data or vulnerable libraries were detected in the website content. However, the lack of publicly available incident response contacts and absence of a security.txt file represent gaps in transparency and vulnerability disclosure readiness. GDPR compliance is indicated by privacy and cookie policies. Overall, the security maturity is good but could be enhanced by formalizing incident response communication and improving transparency.
Strategic Recommendations
Priority Actions for Security Improvement
Publish clear incident response contact information on the website to improve transparency and readiness.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
LLC TECNOLOGY DISTRIBUTION LTDA
JivoChat provides live chat software and customer engagement platform integrating live chat, chatbots, social media, messengers, and telephony to help businesses improve customer support and sales.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- Cookie consent mechanism
- Bug bounty program
- No exposed sensitive data in HTML
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and no blocking detected.
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
Critical sector without clear security compliance
HIGHDetected sectors: energy, transport, digital
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No DKIM record found
MEDIUMDKIM adds cryptographic signatures to emails
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 58 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DNS Records
DNSSEC Status
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does jivosite.com compare?
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🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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PDF Report & Export
PDF download, email delivery, unlock code
Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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