Is kommo.com Safe? Security Analysis for Kommo
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
Kommo is a technology company offering a cloud-based CRM platform focused on conversational sales through messaging apps such as WhatsApp, Instagram, Telegram, and SMS. The platform targets small to medium-sized businesses and entrepreneurs, providing tools like customizable sales pipelines, unified chat inbox, sales automation bots, and AI-powered chat management. Kommo positions itself as a leading CRM solution for messaging-based sales with a strong emphasis on user experience and integration capabilities. Technically, the website is built on modern JavaScript frameworks, uses Cloudflare for hosting and CDN, and integrates multiple marketing and analytics tools. However, a critical security issue is the invalid SSL certificate and lack of enabled TLS protocols, which significantly impacts the security posture. Privacy and compliance are well addressed with comprehensive policies and GDPR adherence. Overall, Kommo presents a professional and trustworthy online presence but must urgently fix SSL/TLS issues to ensure secure user interactions.
Detected Technologies
6 urgent findings need attention
6 high
Keep kommo.com under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
3 findings
80/100
GDPR Compliance
5 findings
43/100
NIS2 Compliance
7 findings
25/100
Email Security
No critical findings yet
100/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Kommo operates a SaaS subscription model with tiered pricing plans and a 14-day free trial to attract users. The company leverages partnerships with AmoCRM and Zoho for email and marketing integrations, enhancing its ecosystem. Its target market includes small businesses and entrepreneurs globally, emphasizing conversational sales through popular messaging channels. Kommo's competitive advantage lies in its AI-powered features and seamless integration with multiple communication platforms. The presence of a vulnerability disclosure program and detailed security policies indicates a mature approach to security and compliance. The company actively engages users via social media and provides extensive resources, including blogs, knowledge bases, and developer APIs, supporting customer success and platform extensibility.
Security Posture Analysis
Comprehensive Security Assessment
The website implements several security best practices such as Content Security Policy with strict dynamic and nonce, HSTS header, X-Frame-Options, and X-XSS-Protection headers. However, the SSL certificate is invalid or missing, and no TLS protocols are enabled, which is a critical vulnerability that undermines secure communications. OCSP stapling and session resumption are not enabled, which could improve performance and security. The presence of a vulnerability disclosure program and security policy pages reflects a proactive security culture. Overall, while header configurations are strong, the lack of proper SSL/TLS implementation is a major security gap that must be addressed immediately to protect user data and maintain trust.
Strategic Recommendations
Priority Actions for Security Improvement
Immediately renew and properly configure a valid SSL certificate to enable HTTPS and TLS 1.2/1.3 protocols.
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
Insufficient contact information
MEDIUMGDPR requires organizations to provide clear contact details
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
SPF Details
DKIM Selectors Found
DMARC Details
MTA-STS Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
SSL/TLS Check Incomplete
MEDIUMSome SSL/TLS checks timed out
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does kommo.com compare?
See how kommo.com stacks up against similar websites in the same industry.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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PDF Report & Export
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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