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Is latam.com a Scam? Security Check Results - LATAM Airlines Group S.A.

latam.com Security Report Summary

latam.com received a security score of 49 out of 100 in Guard's comprehensive security analysis, classified as "Elevated Risk". This report covers LATAM Airlines Group S.A.'s website security posture. LATAM Airlines Group S.A. operates in the Transportation industry in Chile.

LATAM Airlines Group S.A. operates as a leading airline in Chile and South America, offering a comprehensive range of travel services including flight bookings, travel packages, hotel reservations, car rentals, and travel insurance. The website targets travelers primarily in Chile and the broader South American region, providing a seamless digital experience for booking and managing travel. The company maintains a strong market position as a regional leader with a well-established loyalty program, LATAM Pass, enhancing customer retention and engagement. Technically, the website is built on modern web technologies including React with Next.js framework, supported by robust analytics and marketing tools such as Google Analytics, FullStory, Adjust, and Exponea. The site is hosted on a reliable CDN infrastructure (Akamai), ensuring fast performance and excellent mobile optimization. SEO and accessibility practices are well implemented, contributing to a professional and user-friendly experience. From a security perspective, the site enforces HTTPS and employs standard security headers, with no visible vulnerabilities or exposed sensitive data. However, explicit security policies and incident response contacts are not published, representing an area for improvement. Privacy compliance is strong, with clear privacy and cookie policies and consent mechanisms in place. Overall, the website presents a low-risk profile with high professionalism and trustworthiness, though the absence of WHOIS domain registration data slightly reduces confidence in domain legitimacy. Strategic recommendations include publishing detailed security and incident response policies and enhancing transparency around vulnerability disclosures.

The security scan identified 21 findings across security headers, SSL/TLS, DNS health, email security, GDPR compliance, and NIS2 compliance analysis modules.

Technologies detected: React (indicated by __next and React root), Google Tag Manager, Google Analytics (gtag.js), FullStory, Adjust SDK, Exponea (customer data platform), Boomerang (performance monitoring), Akamai (likely CDN), Web Vitals.

About this security scan

Guard performs automated security assessments of websites by analyzing SSL/TLS certificates, HTTP security headers, DNS configuration, email authentication protocols (SPF, DKIM, DMARC), GDPR compliance indicators, NIS2 directive compliance, network exposure, and AI-powered business intelligence. Each report provides domain-specific findings, risk scores, and actionable recommendations.

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Is latam.com Safe? Security Analysis for LATAM Airlines Group S.A.

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TransportationChileenterprise
React (indicated by __next and React root)Google Tag ManagerGoogle Analytics (gtag.js)FullStoryAdjust SDK+4 more
Analyzed 10/15/2025Completed 3:50:11 AM5mo ago
49
Security Score
HIGH RISK

10,000+

Domains scanned

500+

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Domainlatam.com
Access tierFull report or marketing add-on

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Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

AI Summary

LATAM Airlines Group S.A. operates as a leading airline in Chile and South America, offering a comprehensive range of travel services including flight bookings, travel packages, hotel reservations, car rentals, and travel insurance. The website targets travelers primarily in Chile and the broader South American region, providing a seamless digital experience for booking and managing travel. The company maintains a strong market position as a regional leader with a well-established loyalty program, LATAM Pass, enhancing customer retention and engagement. Technically, the website is built on modern web technologies including React with Next.js framework, supported by robust analytics and marketing tools such as Google Analytics, FullStory, Adjust, and Exponea. The site is hosted on a reliable CDN infrastructure (Akamai), ensuring fast performance and excellent mobile optimization. SEO and accessibility practices are well implemented, contributing to a professional and user-friendly experience. From a security perspective, the site enforces HTTPS and employs standard security headers, with no visible vulnerabilities or exposed sensitive data. However, explicit security policies and incident response contacts are not published, representing an area for improvement. Privacy compliance is strong, with clear privacy and cookie policies and consent mechanisms in place. Overall, the website presents a low-risk profile with high professionalism and trustworthiness, though the absence of WHOIS domain registration data slightly reduces confidence in domain legitimacy. Strategic recommendations include publishing detailed security and incident response policies and enhancing transparency around vulnerability disclosures.

Detected Technologies

React (indicated by __next and React root)Google Tag ManagerGoogle Analytics (gtag.js)FullStoryAdjust SDKExponea (customer data platform)Boomerang (performance monitoring)Akamai (likely CDN)Web Vitals

8 urgent findings need attention

1 critical · 7 high

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Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

1 finding

0/100

GDPR Compliance

3 findings

50/100

NIS2 Compliance

8 findings

17/100

Email Security

4 findings

70/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

LATAM Airlines holds a dominant position in the South American airline market, leveraging a diversified business model that includes passenger flights, cargo services (via LATAM Cargo), and ancillary travel products. Revenue streams are primarily from ticket sales, loyalty program redemptions, and partnerships with travel service providers such as Booking.com. The company targets a broad customer base including leisure and business travelers, with a focus on Chile and neighboring countries. Growth indicators include digital transformation efforts and integration of advanced analytics platforms. The partnership ecosystem is robust, involving loyalty programs, travel insurance providers, and hotel booking platforms, enhancing customer value propositions and cross-selling opportunities.

Security Posture Analysis

Comprehensive Security Assessment

The website demonstrates a mature security posture with enforced HTTPS, use of security headers, and no detected exposure of sensitive information. The integration of consent management and privacy policies aligns with GDPR requirements. However, the lack of a publicly available security policy and incident response contact limits transparency and preparedness communication. No vulnerability disclosure or security.txt files were found, which could hinder responsible vulnerability reporting. Overall, the security maturity is good but could be enhanced by formalizing and publishing security governance documents and incident response procedures.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a dedicated security policy page outlining security practices and commitments.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

LATAM Airlines Group S.A.

Description:

Reserva tus pasajes, paquetes turísticos, hoteles, seguros, compra con millas y arriendo de autos. LATAM la aerolínea líder de Chile y Sudamérica.

Key Services:
Flight bookingTravel packagesHotel reservationsCar rentalsTravel insuranceLoyalty program (LATAM Pass)
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
React (indicated by __next and React root)Google Tag ManagerGoogle Analytics (gtag.js)FullStoryAdjust SDKExponea (customer data platform)Boomerang (performance monitoring)Akamai (likely CDN)Web Vitals
Frameworks:
Next.js (React SSR framework)
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of secure cookies and consent mechanisms
  • No vulnerable libraries detected in scripts

Analytics & Tracking

Services:
Google AnalyticsFullStoryExponea
Tracking Level:extensive
Privacy Compliance:good

Advertising & Marketing

Ad Networks:
Adjust
Tracking Pixels:
FullStoryExponea
Marketing Tools:
Exponea
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and interactive booking forms.

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🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

0/100
Score
Analysis failed - content could not be retrieved

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

50/100
Score

No Privacy Policy found

HIGH

GDPR requires a clear and accessible privacy policy

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

Third-party services without privacy policy

HIGH

Detected services: Google Analytics, Facebook, Twitter, LinkedIn, YouTube

GDPR Compliance Analysis

Privacy Policy0% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

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📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

70/100
Score

No DKIM record found

MEDIUM

DKIM adds cryptographic signatures to emails

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 mx include:_spf.salesforce.com ~all
DNS Lookups:2/10
Policy:~all

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

0/100
Score

Unable to retrieve SSL certificate

CRITICAL

Could not establish secure connection to retrieve certificate information

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

75/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

No DMARC Record

MEDIUM

DMARC policy not configured

Domain Registration Details

Domain Age
15 years(mature)
Expiry Risk
none(309 days)
Protection Level
strongDNSSEC OFF

DNS Records

A Records:34.117.126.145
Name Servers:
lloyd.ns.cloudflare.com
naya.ns.cloudflare.com
ns-cloud-a1.googledomains.com
ns-cloud-a2.googledomains.com
ns-cloud-a3.googledomains.com
ns-cloud-a4.googledomains.com
SOA:Serial: 1, TTL: 300s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:34ms

SPF Analysis

SPF Record:
v=spf1 mx include:_spf.salesforce.com ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

How does latam.com compare?

latam.com scores below average. Browse similar domains to see how competitors handle security.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built using a modern React-based framework (Next.js) enabling server-side rendering and optimized performance. It leverages multiple third-party analytics and marketing tools for user behavior tracking and campaign management. Hosting is via Akamai CDN, ensuring global content delivery and resilience. The site is mobile-optimized with good accessibility features and SEO metadata. No CMS was explicitly detected, suggesting a custom or proprietary solution. The technical infrastructure supports a fast, responsive, and secure user experience, though continuous monitoring for third-party script vulnerabilities is recommended.
Professional PDF & Marketing Data

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PDF Report & Export

PDF download, email delivery, unlock code

39.90 €one-time • Incl. 21% VAT

Marketing Intelligence

Contact emails, phone numbers & warm leads

49.90 €one-time • Incl. 21% VAT

Plan Comparison

FeaturePDF ReportMarketing+
Full security analysis
Professional PDF export
Email delivery
Lifetime access + unlock code
Contact emails & phones
Marketing outreach data

Already purchased?

Order summary

Domainlatam.com
Access tierFull report or marketing add-on

Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.

VisaMastercardApple PayGoogle Pay

Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

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