Is live2support.com Safe? Security Analysis for ProProfs Chat
https://live2support.comCheck if live2support.com is a scam or legitimate. Free security scan and reviews.
Below Technology avg (72)
10,000+
Domains scanned
500+
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Marketing Intelligence
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Plan Comparison
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|---|---|---|
| Full security analysis | ||
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| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
ProProfs Chat is a technology company offering AI-powered live chat software designed to enhance customer support and sales for businesses. Positioned as a mature SaaS provider, it offers a range of subscription plans including a free tier, targeting small to medium businesses seeking real-time customer engagement solutions. The company is a subsidiary of ProProfs, with a strong brand presence and positive customer ratings. Technically, the website employs modern JavaScript libraries, analytics tools, and is optimized for mobile devices, reflecting a good level of digital maturity. Security posture is strong with HTTPS enforcement and standard security headers, though explicit security policies and incident response details are not publicly disclosed. Overall, the website is professional, trustworthy, and compliant with privacy regulations, but the absence of WHOIS domain registration data introduces some uncertainty regarding domain legitimacy. Strategic recommendations include verifying domain registration, publishing detailed security and incident response policies, and enhancing transparency around data protection roles.
Detected Technologies
Keep live2support.com under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
1 finding
0/100
GDPR Compliance
1 finding
0/100
NIS2 Compliance
1 finding
0/100
Email Security
1 finding
0/100
Security scan incomplete. 7 out of 9 security checks failed to complete. The website may be inaccessible or protected by security measures. Please retry the scan or verify the website is accessible.
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
ProProfs Chat operates in the competitive live chat and AI chatbot market, leveraging its parent company's ecosystem to provide integrated customer support solutions. Its business model is subscription-based SaaS with tiered pricing plans, appealing to startups and enterprises alike. The company benefits from a strong partnership network, including CRM integrations and related ProProfs products. Market positioning is reinforced by high customer satisfaction scores and comprehensive online resources. Growth indicators include active marketing via Google Ads, Hotjar, and Picreel, and a focus on user experience and mobile optimization. The company targets businesses across various industries, emphasizing customer service improvement and sales growth through AI automation.
Security Posture Analysis
Comprehensive Security Assessment
The website demonstrates a solid security foundation with HTTPS, security headers like Content-Security-Policy, and no visible exposure of sensitive data. However, the lack of a published security policy, incident response plan, or vulnerability disclosure program limits transparency and preparedness perception. No security.txt file or dedicated security contact was found, which could hinder effective vulnerability reporting and incident management. The use of third-party scripts necessitates ongoing security audits to mitigate risks. Compliance with GDPR is indicated through privacy and cookie policies with consent mechanisms. Overall, the security maturity is good but could be improved by formalizing security governance and incident response communications.
Strategic Recommendations
Priority Actions for Security Improvement
Verify and publish domain registration details to enhance trust and legitimacy.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
ProProfs Chat
ProProfs Live Chat is the best AI-powered live chat software for businesses. Deliver instant website support, boost sales, and delight customers 24/7.
excellent
consistent
Technical Stack
moderate
excellent
good
good
Security Assessment
- HTTPS enforced
- No exposed sensitive data in HTML
- Secure forms with proper input fields
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and professional design.
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
How does live2support.com compare?
live2support.com scores below average. Browse similar domains to see how competitors handle security.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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PDF Report & Export
PDF download, email delivery, unlock code
Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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