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Is liveperson.com a Scam? Security Check Results - LivePerson

liveperson.com Security Report Summary

liveperson.com received a security score of 75 out of 100 in Guard's comprehensive security analysis, classified as "Moderate Risk". This report covers LivePerson's website security posture. LivePerson operates in the Technology industry in N/a.

LivePerson operates a leading Conversational AI platform designed to help businesses engage customers through personalized, scalable digital experiences. The website presents a professional and modern interface built with React and Gatsby, hosted partially on Amazon S3, indicating a mature technical infrastructure. However, the absence of WHOIS data and lack of visible security headers or privacy policies suggest areas for improvement in transparency and security posture. Overall, the site is business-focused, safe, and credible, but could enhance trust by publishing clear privacy and security documentation.

The security scan identified 23 findings across security headers, SSL/TLS, DNS health, email security, GDPR compliance, and NIS2 compliance analysis modules.

Technologies detected: React, Gatsby, Bootstrap, jQuery UI.

About this security scan

Guard performs automated security assessments of websites by analyzing SSL/TLS certificates, HTTP security headers, DNS configuration, email authentication protocols (SPF, DKIM, DMARC), GDPR compliance indicators, NIS2 directive compliance, network exposure, and AI-powered business intelligence. Each report provides domain-specific findings, risk scores, and actionable recommendations.

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Is liveperson.com Safe? Security Analysis for LivePerson

https://liveperson.com

Check if liveperson.com is a scam or legitimate. Free security scan and reviews.

TechnologyN/aenterprise
ReactGatsbyBootstrapjQuery UI
Analyzed 10/17/2025Completed 12:18:01 AM6mo ago
75
Security Score
MEDIUM RISK

Above Technology avg (72)

10,000+

Domains scanned

500+

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Domainliveperson.com
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Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.

VisaMastercardApple PayGoogle Pay

Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

AI Summary

LivePerson operates a leading Conversational AI platform designed to help businesses engage customers through personalized, scalable digital experiences. The website presents a professional and modern interface built with React and Gatsby, hosted partially on Amazon S3, indicating a mature technical infrastructure. However, the absence of WHOIS data and lack of visible security headers or privacy policies suggest areas for improvement in transparency and security posture. Overall, the site is business-focused, safe, and credible, but could enhance trust by publishing clear privacy and security documentation.

Detected Technologies

ReactGatsbyBootstrapjQuery UI

5 urgent findings need attention

5 high

Continuous monitoring

Keep liveperson.com under constant watch

Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.

Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

3 findings

80/100

GDPR Compliance

3 findings

65/100

NIS2 Compliance

6 findings

47/100

Email Security

4 findings

80/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

LivePerson targets enterprise clients seeking AI-driven customer engagement solutions. Their B2B SaaS model focuses on conversational AI technology, positioning them as a key player in the technology sector. The website content and metadata emphasize personalization and connected experiences, appealing to businesses aiming to improve customer interactions. The lack of explicit contact information and privacy disclosures on the site may limit user confidence and compliance with regulations. Strategic partnerships or subsidiaries were not identified in the provided data.

Security Posture Analysis

Comprehensive Security Assessment

The website uses HTTPS but lacks visible security headers such as Content-Security-Policy or X-Frame-Options in the provided HTML snippet. No incident response or vulnerability disclosure information is present, and no security certifications are listed. The absence of privacy and cookie policies further weakens the compliance posture. While no critical vulnerabilities were detected in the content, the site would benefit from enhanced security best practices and transparency to meet enterprise security expectations.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish comprehensive privacy and cookie policies with GDPR compliance details.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

LivePerson

Description:

LivePerson's Conversational AI platform helps brands engage with connected experiences and personalization at scale for high-value results.

Key Services:
Conversational AI platformCustomer engagement solutionsPersonalization at scale
Content Quality:

good

Branding:

consistent

Technical Stack

Technologies:
ReactGatsbyBootstrapjQuery UI
Frameworks:
ReactGatsbyBootstrap
Performance:

moderate

Mobile:

good

Accessibility:

basic

SEO:

good

Security Assessment

0

Analytics & Tracking

Advertising & Marketing

Website Quality Assessment

Design Quality:good
User Experience:good
Content Relevance:good
Navigation Clarity:good
Professionalism:good
Trustworthiness:high

Key Observations

1

Website is accessible and not blocked by WAF or security challenges.

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🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

80/100
Score

Weak Referrer-Policy configuration

LOW

Current value: "same-origin"

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

65/100
Score

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

No Data Protection Officer mentioned

LOW

Large organizations may need to designate a DPO under GDPR

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

47/100
Score

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

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📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

80/100
Score

DMARC Partial Enforcement

LOW

DMARC only applies to 20% of messages

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:_spf.google.com ip4:198.2.128.0/24 ip4:198.2.132.0/22 ip4:198.2.136.0/23 ip4:198.2.145.0/24 ip4:198.2.186.0/23 ip4:205.201.131.128/25 ip4:205.201.134.128/25 ip4:205.201.136.0/23 ip4:205.201.139.0/24 ip4:198.2.177.0/24 ip4:198.2.178.0/23 ip4 :198.2.180.0/24 ip4:199.15.212.0/22 ip4:72.3.185.0/24 ip4:72.32.154.0/24 ip4:72.32.217.0/24 ip4:72.32.243.0/24 ip4:94.236.119.0/26 ip4:37.188.97.188/32 include:_spf1.liveperson.com ~all
DNS Lookups:2/10
Policy:~all
DKIM Selectors Found
Selector:google(1296-bit rsa)
Selector:k1(1296-bit rsa)
Selector:dkim(1464-bit rsa)
Selector:s1(1440-bit rsa)
DMARC Details
Policy:quarantine(20% enforcement)
Subdomain Policy:none
Aggregate Reports:dmarcreports@liveperson.com
Forensic Reports:dmarcreportsrua@liveperson.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

75/100
Score

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 61 days

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak

Partial SSL/TLS Assessment

LOW

Completed 2 of 4 security checks due to time constraints

Certificate Details

Subject:www.liveperson.com
Issuer:E7
Valid Until:12/18/2025 (61 days)
SANs:liveperson.com, www.liveperson.com

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

80/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Delete Lock Not Enabled

LOW

Domain can be deleted without additional verification

Domain Registration Details

Domain Age
27 years(mature)
Expiry Risk
none(481 days)
Protection Level
basicDNSSEC OFF

DNS Records

A Records:75.2.60.5
Name Servers:
a1-175.akam.net
a12-64.akam.net
a3-64.akam.net
MX Records:
10: mxb-002bef01.gslb.pphosted.com
10: mxa-002bef01.gslb.pphosted.com
SOA:Serial: 2025100200, TTL: 7200s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:35ms

SPF Analysis

SPF Record:
v=spf1 include:_spf.google.com ip4:198.2.128.0/24 ip4:198.2.132.0/22 ip4:198.2.136.0/23 ip4:198.2.145.0/24 ip4:198.2.186.0/23 ip4:205.201.131.128/25 ip4:205.201.134.128/25 ip4:205.201.136.0/23 ip4:205.201.139.0/24 ip4:198.2.177.0/24 ip4:198.2.178.0/23 ip4 :198.2.180.0/24 ip4:199.15.212.0/22 ip4:72.3.185.0/24 ip4:72.32.154.0/24 ip4:72.32.217.0/24 ip4:72.32.243.0/24 ip4:94.236.119.0/26 ip4:37.188.97.188/32 include:_spf1.liveperson.com ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

How does liveperson.com compare?

See how liveperson.com stacks up against similar websites in the same industry.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website leverages modern frontend technologies including React, Gatsby, and Bootstrap, ensuring a responsive and performant user experience. Hosting of static assets on Amazon S3 supports scalability. However, the lack of detected analytics or tracking scripts suggests limited user behavior insights or privacy-conscious design. Accessibility features appear basic, and SEO is supported by proper meta tags and Open Graph data. Performance is moderate, with opportunities to optimize loading times and enhance accessibility compliance.
Professional PDF & Marketing Data

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PDF Report & Export

PDF download, email delivery, unlock code

39.90 €one-time • Incl. 21% VAT

Marketing Intelligence

Contact emails, phone numbers & warm leads

49.90 €one-time • Incl. 21% VAT

Plan Comparison

FeaturePDF ReportMarketing+
Full security analysis
Professional PDF export
Email delivery
Lifetime access + unlock code
Contact emails & phones
Marketing outreach data

Already purchased?

Order summary

Domainliveperson.com
Access tierFull report or marketing add-on

Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.

VisaMastercardApple PayGoogle Pay

Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

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