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Is lush.com a Scam? Security Check Results - Lush

lush.com Security Report Summary

lush.com received a security score of 74 out of 100 in Guard's comprehensive security analysis, classified as "Moderate Risk". This report covers Lush's website security posture. Lush operates in the Retail industry in United Kingdom.

Lush is a well-established global retailer specializing in fresh, handmade cosmetics that are vegetarian and cruelty-free. The company operates a sophisticated e-commerce platform complemented by physical retail stores and spa services. Their market position is strong, supported by a clear ethical stance and a loyal customer base. The website reflects a mature digital presence with excellent content quality, mobile optimization, and clear navigation. Technically, the site uses modern frameworks such as Next.js and React, with integrations for image optimization, customer reviews, and live chat support. Security posture is robust with HTTPS, security headers, and secure forms, though there is room to improve transparency by publishing dedicated security policies and incident response contacts. Overall, the site is professional, trustworthy, and compliant with privacy regulations including GDPR. The lack of publicly available WHOIS data slightly reduces trust but is not uncommon for large brands using privacy services.

The security scan identified 24 findings across security headers, SSL/TLS, DNS health, email security, GDPR compliance, and NIS2 compliance analysis modules.

Technologies detected: React, Next.js, Cloudinary (image hosting and optimization), Bazaarvoice (reviews), Zendesk (live chat).

About this security scan

Guard performs automated security assessments of websites by analyzing SSL/TLS certificates, HTTP security headers, DNS configuration, email authentication protocols (SPF, DKIM, DMARC), GDPR compliance indicators, NIS2 directive compliance, network exposure, and AI-powered business intelligence. Each report provides domain-specific findings, risk scores, and actionable recommendations.

L

Is lush.com Safe? Security Analysis for Lush

http://lush.com

Check if lush.com is a scam or legitimate. Free security scan and reviews.

RetailUnited Kingdomlarge
ReactNext.jsCloudinary (image hosting and optimization)Bazaarvoice (reviews)Zendesk (live chat)
Analyzed 6/24/2025Completed 6:20:04 PM9mo ago
74
Security Score
MEDIUM RISK

Above Retail avg (56)

10,000+

Domains scanned

500+

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Order summary

Domainlush.com
Access tierFull report or marketing add-on

Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.

VisaMastercardApple PayGoogle Pay

Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

AI Summary

Lush is a well-established global retailer specializing in fresh, handmade cosmetics that are vegetarian and cruelty-free. The company operates a sophisticated e-commerce platform complemented by physical retail stores and spa services. Their market position is strong, supported by a clear ethical stance and a loyal customer base. The website reflects a mature digital presence with excellent content quality, mobile optimization, and clear navigation. Technically, the site uses modern frameworks such as Next.js and React, with integrations for image optimization, customer reviews, and live chat support. Security posture is robust with HTTPS, security headers, and secure forms, though there is room to improve transparency by publishing dedicated security policies and incident response contacts. Overall, the site is professional, trustworthy, and compliant with privacy regulations including GDPR. The lack of publicly available WHOIS data slightly reduces trust but is not uncommon for large brands using privacy services.

Detected Technologies

ReactNext.jsCloudinary (image hosting and optimization)Bazaarvoice (reviews)Zendesk (live chat)

6 urgent findings need attention

6 high

Continuous monitoring

Keep lush.com under constant watch

Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.

Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

4 findings

65/100

GDPR Compliance

No critical findings yet

100/100

NIS2 Compliance

8 findings

17/100

Email Security

4 findings

75/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Lush operates in the retail sector focusing on ethical cosmetics and personal care products. Their business model includes direct-to-consumer sales via online and physical stores, subscription services, and spa treatments. The company leverages partnerships for gift card processing and recruitment platforms. Their target audience includes environmentally conscious consumers seeking cruelty-free and handmade products. The brand maintains a consistent and professional online presence with comprehensive policies and customer support. Growth indicators include frequent new product launches and collaborations. Strategic observations suggest continued investment in digital experience and sustainability messaging to maintain competitive advantage.

Extracted Contact Information

Marketing Intelligence Data

Security Posture Analysis

Comprehensive Security Assessment

The website demonstrates a mature security posture with enforced HTTPS, comprehensive security headers, and secure data collection forms. No exposed sensitive data or vulnerable libraries were detected in the HTML content. Privacy compliance is strong with clear privacy and cookie policies and consent mechanisms. However, the absence of a public security policy or vulnerability disclosure program and incident response contacts indicates areas for improvement. The company should consider publishing these to enhance transparency and readiness. Overall, the security maturity is high but could benefit from formalized public documentation and continuous third-party security assessments.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a dedicated security policy page outlining security practices and commitments.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Lush

Description:

Inventors of the bath bomb and the home of bath art. We're here to create a cosmetics revolution and leave the world lusher than we found it.

Key Services:
Cosmetics retailOnline shoppingSubscription servicesSpa treatments
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
ReactNext.jsCloudinary (image hosting and optimization)Bazaarvoice (reviews)Zendesk (live chat)
Frameworks:
Next.js
Platforms:
Web
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

excellent

Security Assessment

Security Score:
90/100
Best Practices:
  • HTTPS enforced
  • Secure forms with proper labels
  • No exposed sensitive data in HTML
  • Use of modern JavaScript frameworks
  • Cookie consent mechanism

Analytics & Tracking

Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Tracking Pixels:
Bazaarvoice
Marketing Tools:
BazaarvoiceZendesk
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and navigation

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🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

65/100
Score

Weak Strict-Transport-Security configuration

LOW

Current value: "max-age=0; includeSubDomains"

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Weak Referrer-Policy configuration

LOW

Current value: "same-origin"

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

100/100
Score
No issues found

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
emailphone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

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📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

75/100
Score

DMARC not enforcing

MEDIUM

DMARC policy is set to "none"

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:_s00398851.autospf.email ~all
DNS Lookups:1/10
Policy:~all
DKIM Selectors Found
Selector:google(1416-bit rsa)
Selector:s1(1440-bit rsa)
DMARC Details
Policy:none
Aggregate Reports:5b009d635d9641139a9258faa394b65c@dmarc-reports.cloudflare.net

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

75/100
Score

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 74 days

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak

Partial SSL/TLS Assessment

LOW

Completed 2 of 4 security checks due to time constraints

Certificate Details

Subject:lush.com
Issuer:WE1
Valid Until:9/7/2025 (74 days)
SANs:lush.com, *.lush.com

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

75/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Delete Lock Not Enabled

LOW

Domain can be deleted without additional verification

DMARC Policy Set to None

LOW

DMARC is configured but not enforcing any policy

Domain Registration Details

Domain Age
29 years(mature)
Expiry Risk
none(2787 days)
Protection Level
basicDNSSEC OFF

DNS Records

A Records:104.18.222.113, 104.18.221.113
AAAA Records:2606:4700::6812:dd71, 2606:4700::6812:de71
Name Servers:
brad.ns.cloudflare.com
rita.ns.cloudflare.com
MX Records:
1: ASPMX.L.GOOGLE.com
10: ALT3.ASPMX.L.GOOGLE.com
10: ALT4.ASPMX.L.GOOGLE.com
5: ALT1.ASPMX.L.GOOGLE.com
5: ALT2.ASPMX.L.GOOGLE.com
SOA:Serial: 2376167317, TTL: 1800s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:97ms

SPF Analysis

SPF Record:
v=spf1 include:_s00398851.autospf.email ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

How does lush.com compare?

See how lush.com stacks up against similar websites in the same industry.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on a modern tech stack including React and Next.js, enabling server-side rendering and optimized performance. It uses Cloudinary for image hosting and optimization, and integrates Bazaarvoice for customer reviews and Zendesk for live chat support. Payment processing supports multiple major providers including Visa, Mastercard, PayPal, Klarna, Apple Pay, and Google Pay. The site is mobile-optimized with responsive design and accessibility considerations. Performance is fast with preloading and prefetching techniques. No CMS was explicitly detected, suggesting a custom or headless CMS approach. Hosting provider details are not disclosed. Technical risks are minimal but ongoing monitoring of third-party integrations is recommended.
Professional PDF & Marketing Data

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PDF Report & Export

PDF download, email delivery, unlock code

39.90 €one-time • Incl. 21% VAT

Marketing Intelligence

Contact emails, phone numbers & warm leads

49.90 €one-time • Incl. 21% VAT

Plan Comparison

FeaturePDF ReportMarketing+
Full security analysis
Professional PDF export
Email delivery
Lifetime access + unlock code
Contact emails & phones
Marketing outreach data

Already purchased?

Order summary

Domainlush.com
Access tierFull report or marketing add-on

Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.

VisaMastercardApple PayGoogle Pay

Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

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