Is marchex.io Safe? Security Analysis for Marchex, Inc.
https://marchex.ioCheck if marchex.io is a scam or legitimate. Free security scan and reviews.
Below Technology avg (72)
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
Marchex, Inc. operates in the technology sector, providing call analytics and marketing edge solutions primarily targeting businesses that require call tracking and marketing analytics. The company has an established market presence since 2007 and is currently transitioning legacy products to a new platform called Marketing Edge. The website analyzed is a login portal for existing customers, indicating a B2B SaaS business model focused on marketing analytics services. The technical infrastructure is based on AngularJS, with hosting DNS managed via Amazon AWS nameservers. The site uses Google Analytics for tracking and includes a TRUSTe privacy seal, indicating some level of privacy awareness. However, the technology stack is somewhat dated, and the site lacks modern security headers and DNSSEC, which could be improved to enhance security posture. Security evaluation shows the presence of HTTPS and form validation but lacks advanced security headers and DNSSEC. No incident response or vulnerability disclosure information is publicly available. Privacy compliance is basic, with a privacy policy linked but no cookie consent mechanism detected. Overall, the site is functional but could benefit from enhanced security and privacy features. The overall risk is moderate with no critical vulnerabilities detected but room for improvement in security best practices and privacy compliance. Strategic recommendations include enabling DNSSEC, implementing security headers, adding cookie consent, and publishing security policies to improve trust and compliance.
Detected Technologies
10 urgent findings need attention
1 critical · 9 high
- + 2 more findings in the full report below
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Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
3 findings
80/100
GDPR Compliance
4 findings
53/100
NIS2 Compliance
9 findings
2/100
Email Security
6 findings
40/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Marchex, Inc. holds a solid position in the call analytics market with a focus on marketing edge solutions. Their business model is B2B SaaS, serving businesses that rely on call tracking and marketing analytics. The company has a medium size and a history dating back to 2007, indicating stability. The transition notice on the login page suggests a product lifecycle management strategy to migrate customers to newer platforms. The presence of TRUSTe seal and Google Analytics indicates an ecosystem that values privacy and marketing insights. No direct partnerships or subsidiaries were identified from the login page. The company targets business customers needing call analytics and marketing optimization, leveraging data-driven insights to improve marketing ROI.
Security Posture Analysis
Comprehensive Security Assessment
The security posture is moderate. The site uses HTTPS and AngularJS form validation to secure user input. However, the absence of DNSSEC and security headers such as Content Security Policy, HSTS, and X-Frame-Options reduces the overall security robustness. No public incident response or vulnerability disclosure policies were found, which limits transparency and readiness perception. The domain registration is consistent and trustworthy, registered with MarkMonitor, a reputable registrar. The lack of cookie consent mechanisms and limited privacy compliance indicators suggest gaps in GDPR adherence. Overall, the site is secure enough for its purpose but requires enhancements to meet modern security and privacy standards.
Strategic Recommendations
Priority Actions for Security Improvement
Enable DNSSEC on the marchex.io domain to improve DNS security and prevent spoofing.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Marchex, Inc.
Marchex, Inc. provides call analytics services, focusing on marketing and call tracking solutions.
basic
moderate
Technical Stack
moderate
basic
basic
basic
Security Assessment
- Use of HTTPS (implied by URL https://)
- Form input validation (AngularJS validation on email and password fields)
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is a login portal for a call analytics service nearing discontinuation with migration instructions.
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Weak Referrer-Policy configuration
LOWCurrent value: "same-origin"
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
Critical sector without clear security compliance
HIGHDetected sectors: transport, digital
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No SPF record found
HIGHSPF helps prevent email spoofing
No DKIM record found
MEDIUMDKIM adds cryptographic signatures to emails
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
No email authentication configured
CRITICALDomain is vulnerable to email spoofing
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
No DMARC Record
MEDIUMDMARC policy not configured
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does marchex.io compare?
See how marchex.io stacks up against similar websites in the same industry.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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