Is mypurecloud.com Safe? Security Analysis for Genesys
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
Genesys is an enterprise technology company specializing in AI-powered customer experience orchestration through its Genesys Cloud CX platform. The website presents a professional and well-branded digital presence target… Unlock the full Guard report to read the complete analysis.
Detected Technologies
Security Headers
5 findings
60/100
GDPR Compliance
2 findings
70/100
NIS2 Compliance
8 findings
17/100
Email Security
4 findings
72/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Snapshot shown below. Unlock the full AI report for complete market insights, audience profiling, and step-by-step recommendations.
Business Intelligence
Market & Strategic Analysis
Genesys holds a strong market position as a leading provider of cloud-based contact center and customer experience solutions. Its business model focuses on B2B SaaS offerings with AI integration to enhance customer journey orchestration. The target audience includes medium to large enterprises seeking scalable and intelligent customer service platforms. The company demonstrates consistent branding and trust signals such as social media presence and professional content. However, the lack of visible contact information and privacy policies may impact user trust and compliance perception. The marketing ecosystem includes advanced tools like Intellimize, indicating a mature digital marketing strategy.
Security Posture Analysis
Comprehensive Security Assessment
The website's security maturity appears moderate. HTTPS is implied but not explicitly confirmed in the provided data. No security headers such as Content-Security-Policy or Strict-Transport-Security were detected, and no vulnerability disclosure or incident response information is published. The absence of privacy and cookie policies suggests potential compliance gaps with GDPR and other regulations. No exposed sensitive data or vulnerable libraries were identified in the HTML snippet. The site would benefit from implementing security best practices including security headers, clear privacy and cookie policies, and publishing a security.txt file to improve incident response readiness and user trust.
Strategic Recommendations
Priority Actions for Security Improvement
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✨Observations
AI-powered comprehensive website and business analysis.
A preview of your strategic observations is visible. Upgrade to unlock the full competitive positioning, trust signals, and branding checklist.
AI-Enhanced Website Analysis
Business Insights
Genesys
The Genesys Cloud CX contact center platform empowers your business to provide exceptional service across the customer journey.
excellent
consistent
Technical Stack
moderate
good
basic
good
Security Assessment
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is a professional enterprise site for Genesys Cloud CX platform
🛡️Security Headers
HTTP security headers analysis and recommendations.
Some header findings are shown. Unlock to see the full checklist, impacted endpoints, and remediation guidance.
Security Headers
HTTP security headers analysis
Weak Strict-Transport-Security configuration
LOWCurrent value: "max-age=15552000; includeSubDomains; preload" Unlock the full report to read the complete fix.
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks Unlock the full report to read the complete fix.
Weak Referrer-Policy configuration
LOWCurrent value: "no-referrer-when-downgrade" Unlock the full report to read the complete fix.
Missing Permissions-Policy header
MEDIUMControls browser features and APIs Unlock the full report to read the complete fix.
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages Unlock the full report to read the complete fix.
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
Preview of GDPR checkpoints is visible. Unlock to reveal full evidence, policy excerpts, and DPIA guidance.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage Unlock the full report to read the complete fix.
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies Unlock the full report to read the complete fix.
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
You can see headline NIS2 checks. Upgrade to access the full control mapping, severity breakdown, and remediation plan.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures Unlock the full report to read the complete fix.
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure Unlock the full report to read the complete fix.
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management Unlock the full report to read the complete fix.
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans Unlock the full report to read the complete fix.
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity Unlock the full report to read the complete fix.
No security contact information
HIGHNIS2 requires clear incident reporting channels Unlock the full report to read the complete fix.
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure Unlock the full report to read the complete fix.
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts Unlock the full report to read the complete fix.
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Quick view of email authentication checks is provided. Unlock to uncover full DNS evidence, record diffs, and fix scripts.
Email Security
SPF, DKIM, and DMARC validation
Complex SPF record
LOWToo many include statements can cause lookup limits Unlock the full report to read the complete fix.
DMARC not enforcing
MEDIUMDMARC policy is set to "none" Unlock the full report to read the complete fix.
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery Unlock the full report to read the complete fix.
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues Unlock the full report to read the complete fix.
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
This is a teaser of the TLS audit. Unlock to view certificate chains, cipher support tables, and remediation steps.
SSL/TLS Security
Certificate validity and encryption analysis
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 35 days Unlock the full report to read the complete fix.
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints Unlock the full report to read the complete fix.
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
Unlock the full DNS posture audit to reveal misconfigurations, zone records, and actionable fixes.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain Unlock the full report to read the complete fix.
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found Unlock the full report to read the complete fix.
DMARC Policy Set to None
LOWDMARC is configured but not enforcing any policy Unlock the full report to read the complete fix.
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
See a glimpse of exposed services. Unlock to access full port inventories, CVE lookups, and mitigation priorities.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports Unlock the full report to read the complete fix.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Unlock to view the complete technical breakdown, stack fingerprinting, and hardening checklist.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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