Is opentable.com Safe? Security Analysis for OpenTable
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
OpenTable operates as a leading online restaurant reservation platform, providing diners with the ability to book tables in real-time at fine dining establishments globally. The platform also offers restaurant management software solutions, supporting restaurateurs with reservation management, marketing, and event planning. OpenTable's market position is strong, supported by a comprehensive digital presence and a large user base. The website is professionally designed with excellent content quality, clear navigation, and mobile optimization, reflecting a mature digital infrastructure. Technically, the site leverages modern web technologies including React, Apollo GraphQL, and integrates multiple analytics and tracking tools such as Mixpanel and Google Tag Manager. Security posture is robust with HTTPS enforcement and standard security headers, though explicit security policies and incident response information are not publicly detailed. Privacy compliance is well addressed with comprehensive privacy and cookie policies and consent mechanisms. The absence of WHOIS data reduces transparency but does not detract from the overall legitimacy of the brand. Strategic recommendations include publishing detailed security policies and incident response contacts to enhance trust and compliance visibility.
Detected Technologies
5 urgent findings need attention
1 critical · 4 high
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Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
1 finding
0/100
GDPR Compliance
1 finding
88/100
NIS2 Compliance
8 findings
17/100
Email Security
2 findings
87/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
OpenTable's business model centers on providing a seamless online booking experience for diners while offering restaurants tools to manage reservations and customer engagement. The company targets both consumers seeking dining experiences and restaurateurs requiring operational software. Revenue streams likely include subscription fees from restaurants, commissions on bookings, and marketing services. The platform's extensive international reach and localized sites indicate a broad market presence. Partnerships with mobile app stores and integration with marketing and analytics platforms demonstrate a sophisticated ecosystem. Growth indicators include continuous feature enhancements and expansion into private dining and ticketed experiences. The company maintains a strong brand with consistent messaging and trust signals such as privacy policies and social media engagement.
Security Posture Analysis
Comprehensive Security Assessment
OpenTable exhibits a mature security posture with HTTPS enforced site-wide and implementation of key security headers like Content-Security-Policy and Strict-Transport-Security. The site uses CSRF tokens and avoids exposing sensitive data in the HTML. However, there is no publicly available security policy or vulnerability disclosure program, which are best practices for transparency and incident management. No vulnerabilities or malware indicators were detected in the content. Privacy policies are comprehensive and GDPR compliant, indicating good data protection practices. Incident response readiness and security culture indicators are not visible, suggesting an area for improvement to enhance stakeholder confidence.
Strategic Recommendations
Priority Actions for Security Improvement
Publish a dedicated security policy page outlining security practices and compliance frameworks.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
OpenTable
Book online, read restaurant reviews from diners, and earn points towards free meals. OpenTable is a real-time online booking network for fine dining restaurants.
excellent
consistent
Technical Stack
fast
excellent
good
excellent
Security Assessment
- HTTPS enforced
- No exposed sensitive data in HTML
- Use of CSRF tokens
- No visible vulnerable libraries
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and multiple international localized versions.
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Unable to retrieve SSL certificate
CRITICALCould not establish secure connection to retrieve certificate information
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does opentable.com compare?
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🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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PDF Report & Export
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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