Is pbminfotech.support Safe? Security Analysis for PBM INFOTECH PRIVATE LIMITED
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Below Technology avg (72)
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
PBM INFOTECH PRIVATE LIMITED operates a customer support platform accessible via https://pbminfotech.support/. The website serves as a support ticket system using the osTicket software, enabling customers to open new tickets, check ticket status, and access a knowledgebase. The company appears to be a small technology business based in India, founded in 2022, focusing on providing support services to its customers. The site branding is consistent with the company name and domain registration details, indicating a legitimate business presence. Technically, the website employs a modern JavaScript stack including jQuery, jQuery UI, Bootstrap Typeahead, Redactor editor, and Select2 for UI enhancements. The platform is hosted by BigRock Solutions Ltd, a known registrar and hosting provider. Performance is moderate with basic mobile optimization and accessibility features. SEO is basic but functional. The site lacks advanced security headers and DNSSEC, which are recommended for improved security posture. From a security perspective, the site uses HTTPS (implied by domain and modern standards though SSL details are not explicitly provided), and the domain is protected against unauthorized transfers. However, the absence of DNSSEC and security headers reduces the overall security score. No privacy or cookie policies are present, indicating compliance gaps with GDPR and other privacy regulations. Contact information is limited to a support ticket form, with no direct emails or phone numbers visible, which may impact user trust and accessibility. Overall, the website is functional and professional for its intended purpose but would benefit from enhanced security measures, privacy compliance documentation, and more transparent contact information to improve trust and compliance. Strategic recommendations include enabling DNSSEC, implementing security headers, publishing privacy and cookie policies, and providing direct contact channels for better user support and regulatory adherence.
Detected Technologies
13 urgent findings need attention
1 critical · 12 high
- + 5 more findings in the full report below
Keep pbminfotech.support under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
6 findings
35/100
GDPR Compliance
3 findings
50/100
NIS2 Compliance
9 findings
2/100
Email Security
5 findings
70/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
PBM INFOTECH PRIVATE LIMITED positions itself as a technology support service provider, leveraging a ticket-based customer support model. The company targets its own customers or users of its products, focusing on efficient issue resolution and knowledge sharing. The business model centers on providing technical support rather than direct product sales. The company is relatively new, founded in 2022, and operates primarily in India. The partnership ecosystem includes the use of osTicket software and hosting via BigRock. There is no evidence of subsidiaries or parent companies. The lack of direct contact details and privacy policies suggests a lean operational model focused on digital support. Growth indicators are not visible from the website alone. The company could enhance competitive advantage by improving transparency and compliance.
Security Posture Analysis
Comprehensive Security Assessment
The current security maturity level is moderate. The domain is registered with clientTransferProhibited status, which protects against unauthorized domain transfers. However, the absence of DNSSEC and security headers such as Content Security Policy, HSTS, and X-Frame-Options weakens the security posture. No incident response or vulnerability disclosure policies are published, indicating limited readiness for security incidents. The site uses HTTPS, but SSL configuration details are unknown. No exposed sensitive data or vulnerable libraries were detected in the HTML content. Compliance gaps exist due to missing privacy and cookie policies, which are critical for GDPR and other regulations. The security culture appears basic, focused on operational support rather than advanced security practices.
Strategic Recommendations
Priority Actions for Security Improvement
Enable DNSSEC on the domain to improve DNS security and prevent spoofing.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
PBM INFOTECH PRIVATE LIMITED
Customer support platform providing a ticketing system for support requests and knowledgebase for common issues.
good
consistent
Technical Stack
moderate
basic
basic
basic
Security Assessment
- Use of clientTransferProhibited domain status
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is a customer support portal using osTicket software.
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
HIGHForces HTTPS connections
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Privacy Policy found
HIGHGDPR requires a clear and accessible privacy policy
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
Critical sector without clear security compliance
HIGHDetected sectors: energy, transport, digital
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
DMARC not enforcing
MEDIUMDMARC policy is set to "none"
No DMARC reporting
LOWDMARC aggregate reports not configured
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 43 days
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Delete Lock Not Enabled
LOWDomain can be deleted without additional verification
DMARC Policy Set to None
LOWDMARC is configured but not enforcing any policy
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
High-Risk Service Exposed: FTP
HIGHPort 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer
Service Exposed: SSH
MEDIUMPort 22 (SSH) is publicly accessible - SSH - Secure but can be brute-forced
Critical Service Exposed: MySQL
CRITICALPort 3306 (MySQL) is publicly accessible - MySQL - Database server
How does pbminfotech.support compare?
pbminfotech.support scores below average. Browse similar domains to see how competitors handle security.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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