Is proprofs.com Safe? Security Analysis for ProProfs
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Below Technology avg (72)
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
ProProfs is a well-established SaaS company offering a broad suite of software tools focused on training, customer support, knowledge management, surveys, quizzes, and project management. Their market position is strong with multiple award-winning products and millions of users, targeting businesses and organizations seeking easy-to-use digital tools to improve operational efficiency and customer engagement. The website is professionally designed, mobile-optimized, and rich in content, reflecting a mature digital presence. Technically, the website employs a modern technology stack including Google Analytics, Facebook Pixel, Hotjar, Microsoft Clarity, and AdRoll for analytics and marketing. The use of Bootstrap framework and various JavaScript libraries supports a responsive and accessible user experience. Performance is moderate with good SEO and accessibility features implemented. From a security perspective, the site enforces HTTPS with strong security headers and no visible vulnerabilities or exposed sensitive data. However, explicit security policies, incident response information, and vulnerability disclosure mechanisms are not found, representing areas for improvement. Privacy compliance is well addressed with clear privacy and cookie policies and consent mechanisms. Overall, the website presents a low-risk profile with strong business credibility and technical maturity. The absence of WHOIS data for the exact queried domain is noted but likely due to privacy protection, not detracting from the legitimacy of the business. Strategic recommendations include enhancing transparency on security and incident response, and publishing vulnerability disclosure information.
Detected Technologies
9 urgent findings need attention
9 high
- + 1 more findings in the full report below
Keep proprofs.com under constant watch
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Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
8 findings
25/100
GDPR Compliance
3 findings
65/100
NIS2 Compliance
8 findings
17/100
Email Security
5 findings
70/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
ProProfs operates in the technology sector as a SaaS provider with a diversified product portfolio including knowledge base software, training maker, quiz maker, survey maker, live chat, help desk, project management, webinar, CRM, and performance management tools. Their business model is subscription-based with freemium options, targeting enterprises and SMBs globally. The company demonstrates strong market positioning with positive user ratings and a broad partner ecosystem. Growth indicators include multiple product offerings and integration of advanced analytics and marketing tools. The company maintains consistent branding and professional content, supporting trust and customer engagement.
Security Posture Analysis
Comprehensive Security Assessment
The website exhibits a mature security posture with HTTPS enforced and multiple security headers implemented, including CSP and HSTS. No exposed sensitive information or vulnerable libraries were detected in the HTML content. However, the absence of a published security policy, incident response plan, or vulnerability disclosure program limits transparency and preparedness perception. No contact channels specifically for security incidents were found. Privacy policies and cookie consent mechanisms are in place, supporting GDPR compliance. Overall, the security maturity is good but could be enhanced by formalizing and publishing security governance documents and incident response procedures.
Strategic Recommendations
Priority Actions for Security Improvement
Publish a dedicated security policy and incident response page to improve transparency and trust.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
ProProfs
Train your team, support customers, and assess performance with ProProfs—delightful, easy-to-use tools built to help you work smarter and grow faster.
excellent
consistent
Technical Stack
moderate
excellent
good
good
Security Assessment
- HTTPS enforced
- Use of CSP
- No exposed sensitive data in HTML
- Secure forms with no visible vulnerabilities
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with no blocking or WAF challenge.
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Weak Strict-Transport-Security configuration
LOWCurrent value: "max-age=2592000; preload"
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
DMARC not enforcing
MEDIUMDMARC policy is set to "none"
No DMARC reporting
LOWDMARC aggregate reports not configured
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 31 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
DMARC Policy Set to None
LOWDMARC is configured but not enforcing any policy
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does proprofs.com compare?
See how proprofs.com stacks up against similar websites in the same industry.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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PDF Report & Export
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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