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Is proprofs.com a Scam? Security Check Results - ProProfs Reviews

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Is proprofs.com Safe? Security Analysis for ProProfs

https://proprofs.com

Check if proprofs.com is a scam or legitimate. Free security scan and reviews.

TechnologyN/alarge
Google Tag ManagerGoogle AnalyticsFacebook PixelHotjarAdRoll+4 more
Analyzed 10/10/2025Completed 10:01:56 AM
65
Security Score
MEDIUM RISK
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SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

AI Summary

ProProfs is a well-established SaaS company offering a broad suite of software tools focused on training, customer support, knowledge management, surveys, quizzes, and project management. Their market position is strong… Unlock the full Guard report to read the complete analysis.

Detected Technologies

Google Tag ManagerGoogle AnalyticsFacebook PixelHotjarAdRolljQueryBootstrapFancyboxClarity (Microsoft)
Continuous monitoring

Keep proprofs.com under constant watch

Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.

Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

8 findings

25/100

GDPR Compliance

3 findings

65/100

NIS2 Compliance

8 findings

17/100

Email Security

5 findings

70/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Snapshot shown below. Unlock the full AI report for complete market insights, audience profiling, and step-by-step recommendations.

Business Intelligence

Market & Strategic Analysis

ProProfs operates in the technology sector as a SaaS provider with a diversified product portfolio including knowledge base software, training maker, quiz maker, survey maker, live chat, help desk, project management, webinar, CRM, and performance management tools. Their business model is subscription-based with freemium options, targeting enterprises and SMBs globally. The company demonstrates strong market positioning with positive user ratings and a broad partner ecosystem. Growth indicators include multiple product offerings and integration of advanced analytics and marketing tools. The company maintains consistent branding and professional content, supporting trust and customer engagement.

Security Posture Analysis

Comprehensive Security Assessment

The website exhibits a mature security posture with HTTPS enforced and multiple security headers implemented, including CSP and HSTS. No exposed sensitive information or vulnerable libraries were detected in the HTML content. However, the absence of a published security policy, incident response plan, or vulnerability disclosure program limits transparency and preparedness perception. No contact channels specifically for security incidents were found. Privacy policies and cookie consent mechanisms are in place, supporting GDPR compliance. Overall, the security maturity is good but could be enhanced by formalizing and publishing security governance documents and incident response procedures.

Strategic Recommendations

Priority Actions for Security Improvement

1

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Observations

AI-powered comprehensive website and business analysis.

A preview of your strategic observations is visible. Upgrade to unlock the full competitive positioning, trust signals, and branding checklist.

AI-Enhanced Website Analysis

Business Insights

Company:

ProProfs

Description:

Train your team, support customers, and assess performance with ProProfs—delightful, easy-to-use tools built to help you work smarter and grow faster.

Key Services:
Knowledge Base SoftwareTraining MakerQuiz MakerSurvey MakerLive Chat SoftwareHelp Desk SoftwareProject Management SoftwareWebinar SoftwareCustomer Feedback SoftwarePerformance Management Software
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
Google Tag ManagerGoogle AnalyticsFacebook PixelHotjarAdRolljQueryBootstrapFancyboxClarity (Microsoft)
Frameworks:
Bootstrap
Platforms:
Web
Performance:

moderate

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enforced
  • Use of CSP
  • No exposed sensitive data in HTML
  • Secure forms with no visible vulnerabilities

Analytics & Tracking

Services:
Google AnalyticsHotjarMicrosoft ClarityFacebook Pixel
Tracking Level:extensive
Privacy Compliance:good

Advertising & Marketing

Ad Networks:
AdRoll
Tracking Pixels:
Facebook PixelMicrosoft ClarityHotjar
Marketing Tools:
AdRoll
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with no blocking or WAF challenge.

🛡️Security Headers

HTTP security headers analysis and recommendations.

Some header findings are shown. Unlock to see the full checklist, impacted endpoints, and remediation guidance.

Security Headers

HTTP security headers analysis

25/100
Score

Weak Strict-Transport-Security configuration

LOW

Current value: "max-age=2592000; preload" Unlock the full report to read the complete fix.

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks Unlock the full report to read the complete fix.

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing Unlock the full report to read the complete fix.

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load Unlock the full report to read the complete fix.

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended) Unlock the full report to read the complete fix.

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests Unlock the full report to read the complete fix.

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs Unlock the full report to read the complete fix.

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages Unlock the full report to read the complete fix.

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

Preview of GDPR checkpoints is visible. Unlock to reveal full evidence, policy excerpts, and DPIA guidance.

GDPR Compliance

Privacy and data protection assessment

65/100
Score

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage Unlock the full report to read the complete fix.

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies Unlock the full report to read the complete fix.

No Data Protection Officer mentioned

LOW

Large organizations may need to designate a DPO under GDPR Unlock the full report to read the complete fix.

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
emailphone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

You can see headline NIS2 checks. Upgrade to access the full control mapping, severity breakdown, and remediation plan.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures Unlock the full report to read the complete fix.

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure Unlock the full report to read the complete fix.

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management Unlock the full report to read the complete fix.

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans Unlock the full report to read the complete fix.

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity Unlock the full report to read the complete fix.

No security contact information

HIGH

NIS2 requires clear incident reporting channels Unlock the full report to read the complete fix.

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure Unlock the full report to read the complete fix.

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts Unlock the full report to read the complete fix.

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Quick view of email authentication checks is provided. Unlock to uncover full DNS evidence, record diffs, and fix scripts.

Email Security

SPF, DKIM, and DMARC validation

70/100
Score

DMARC not enforcing

MEDIUM

DMARC policy is set to "none" Unlock the full report to read the complete fix.

No DMARC reporting

LOW

DMARC aggregate reports not configured Unlock the full report to read the complete fix.

No BIMI Record

LOW

BIMI displays brand logos in email clients Unlock the full report to read the complete fix.

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery Unlock the full report to read the complete fix.

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues Unlock the full report to read the complete fix.

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 ip4:67.228.9.74 ip4:169.53.54.86 ip4:169.53.54.87 ip4:52.44.58.83 ip4:54.87.130.211 ip4:54.243.197.68 ip4:208.43.66.56/30 ip4:208.43.76.248/30 ip4:174.37.217.28/30 include:_spf.google.com include:sendgrid.net ~all
DNS Lookups:2/10
Policy:~all
DKIM Selectors Found
Selector:s1(1440-bit rsa)
DMARC Details
Policy:none

🏆SSL/TLS Security

Certificate validity and encryption analysis.

This is a teaser of the TLS audit. Unlock to view certificate chains, cipher support tables, and remediation steps.

SSL/TLS Security

Certificate validity and encryption analysis

75/100
Score

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 31 days Unlock the full report to read the complete fix.

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak Unlock the full report to read the complete fix.

Partial SSL/TLS Assessment

LOW

Completed 2 of 4 security checks due to time constraints Unlock the full report to read the complete fix.

Certificate Details

Subject:proprofs.com
Issuer:E5
Valid Until:11/10/2025 (31 days)
SANs:*.proprofs.com, proprofs.com

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

Unlock the full DNS posture audit to reveal misconfigurations, zone records, and actionable fixes.

DNS Health

DNS configuration and security assessment

85/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain Unlock the full report to read the complete fix.

DMARC Policy Set to None

LOW

DMARC is configured but not enforcing any policy Unlock the full report to read the complete fix.

Domain Registration Details

Domain Age
20 years(mature)
Expiry Risk
none(2722 days)
Protection Level
strongDNSSEC OFF

DNS Records

A Records:104.26.13.111, 172.67.68.126, 104.26.12.111
AAAA Records:2606:4700:20::ac43:447e, 2606:4700:20::681a:d6f, 2606:4700:20::681a:c6f
Name Servers:
alex.ns.cloudflare.com
olga.ns.cloudflare.com
MX Records:
10: aspmx.l.google.com
20: alt1.aspmx.l.google.com
20: alt2.aspmx.l.google.com
30: aspmx2.googlemail.com
30: aspmx3.googlemail.com
30: aspmx4.googlemail.com
30: aspmx5.googlemail.com
SOA:Serial: 2382287790, TTL: 1800s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:20ms

SPF Analysis

SPF Record:
v=spf1 ip4:67.228.9.74 ip4:169.53.54.86 ip4:169.53.54.87 ip4:52.44.58.83 ip4:54.87.130.211 ip4:54.243.197.68 ip4:208.43.66.56/30 ip4:208.43.76.248/30 ip4:174.37.217.28/30 include:_spf.google.com include:sendgrid.net ~all

Network Security

Port scanning and network exposure analysis.

See a glimpse of exposed services. Unlock to access full port inventories, CVE lookups, and mitigation priorities.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports Unlock the full report to read the complete fix.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Unlock to view the complete technical breakdown, stack fingerprinting, and hardening checklist.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

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⭐ Verified Community Reviews

What others say about proprofs.com

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