Is refiner.io Safe? Security Analysis for Dausinger Digital EURL
https://refiner.ioCheck if refiner.io is a scam or legitimate. Free security scan and reviews.
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
Refiner.io is a specialized SaaS company providing in-app survey software tailored for web and mobile applications. Founded in 2014 and based in France, the company targets SaaS businesses and product teams seeking advanced user feedback solutions. Their platform emphasizes customizable microsurveys with precise user targeting and seamless integrations with popular analytics and marketing tools, positioning them as a niche player in the customer feedback and product research market. The website reflects a professional and consistent brand image with strong trust indicators such as client logos and testimonials. Technically, the site uses modern JavaScript technologies, integrates with Google Tag Manager, LinkedIn Insight, and Fathom Analytics, and is hosted on AWS infrastructure. Performance and mobile optimization are excellent, with good SEO and accessibility practices. Security posture is solid with HTTPS enforced and domain transfer protections, though DNSSEC is not enabled and security headers could be improved. Privacy compliance is well addressed with a comprehensive GDPR policy, but a cookie consent mechanism is missing despite tracking scripts. Contact information is primarily via web forms, with no direct emails or phone numbers publicly listed. Overall, Refiner.io demonstrates a mature digital presence with a strong focus on user feedback solutions for SaaS companies.
Detected Technologies
5 urgent findings need attention
5 high
Keep refiner.io under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
2 findings
90/100
GDPR Compliance
2 findings
80/100
NIS2 Compliance
8 findings
17/100
Email Security
4 findings
80/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Refiner.io operates in the technology sector, specifically in SaaS survey software for customer satisfaction and product research. Their business model is subscription-based with free trials and demos to attract customers. The company leverages integrations with major platforms like Segment, Zapier, and analytics tools to embed deeply into customer tech stacks, enhancing stickiness and value. Their market positioning is focused on delivering highly customizable, in-app surveys with advanced targeting capabilities, differentiating from generic survey tools. The presence of numerous reputable clients and detailed customer testimonials indicates a growing and trusted user base. The company maintains a small size but shows signs of strategic growth through partnerships and continuous product updates. No parent or subsidiary companies were identified. The website content and structure support a professional and credible business image.
Security Posture Analysis
Comprehensive Security Assessment
The security posture of Refiner.io is good, with HTTPS enforced site-wide and domain registration protected by clientTransferProhibited status, reducing risk of unauthorized transfers. The absence of DNSSEC is a minor gap that could be addressed to enhance DNS security. No security headers were detected in the provided data, suggesting room for improvement in mitigating common web vulnerabilities. The site does not expose sensitive data in HTML or scripts. Privacy policies and security statements are publicly available, indicating compliance awareness. However, no explicit incident response contacts or vulnerability disclosure policies were found, which could be improved to enhance transparency and readiness. Tracking scripts from Google, LinkedIn, and Fathom are used responsibly, but a cookie consent mechanism is lacking, which may affect compliance in some jurisdictions. Overall, the site demonstrates a solid baseline security posture suitable for a SaaS provider.
Strategic Recommendations
Priority Actions for Security Improvement
Enable DNSSEC on the domain to improve DNS security and prevent spoofing.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Dausinger Digital EURL
Refiner helps collect invaluable user feedback with in-app surveys, web app surveys, mobile and SDK surveys, and more.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- Domain status clientTransferProhibited
- No exposed sensitive data in HTML
- Use of security statement page
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is a professional SaaS platform focused on in-app surveys for web and mobile apps.
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Weak Referrer-Policy configuration
LOWCurrent value: "same-origin"
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No DMARC reporting
LOWDMARC aggregate reports not configured
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does refiner.io compare?
See how refiner.io stacks up against similar websites in the same industry.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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PDF Report & Export
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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