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Is relayservice.at a Scam? Security Check Results - ÖGS.barrierefrei

relayservice.at Security Report Summary

relayservice.at received a security score of 45 out of 100 in Guard's comprehensive security analysis, classified as "Elevated Risk". This report covers ÖGS.barrierefrei's website security posture. ÖGS.barrierefrei operates in the Government industry in Austria.

ÖGS.barrierefrei operates the ÖGS Relay-Service, a specialized telephone interpreting service for deaf, hard-of-hearing, and speech-impaired individuals in Austria. Established in 2012, it provides free, barrier-free communication assistance nationwide, enabling users to communicate via sign language and German through telephone and video chat. The service is positioned as a leading non-profit organization dedicated to accessibility and inclusion for the deaf community in Austria. Technically, the website is built on a modern WordPress platform using Elementor and JupiterX theme, enhanced with performance and accessibility plugins such as WP Rocket and Accessible Poetry. The site demonstrates good mobile optimization, accessibility features, and SEO practices. Security measures include HTTPS enforcement and a Content-Security-Policy header, with cookie consent mechanisms aligned with GDPR requirements. Security posture is solid with no detected vulnerabilities or exposed sensitive data. However, the site lacks a dedicated security policy or incident response contact information, which could be improved. Privacy compliance is strong, with clear privacy and cookie policies and user consent mechanisms. Overall, the website and service present a trustworthy, professional, and user-focused platform with a strong commitment to accessibility and privacy. Strategic enhancements in security transparency and incident response readiness are recommended to further strengthen trust and compliance.

The security scan identified 37 findings across security headers, SSL/TLS, DNS health, email security, GDPR compliance, and NIS2 compliance analysis modules.

Technologies detected: WordPress 6.8.3, Elementor 3.27.2, PHP, jQuery, MediaElement.js, WP Rocket (performance optimization), JetEngine, JetTabs, JetTricks, Pixelmate (cookie consent), Accessible Poetry (accessibility toolbar), Google Fonts (Barlow, Roboto, Open Sans).

About this security scan

Guard performs automated security assessments of websites by analyzing SSL/TLS certificates, HTTP security headers, DNS configuration, email authentication protocols (SPF, DKIM, DMARC), GDPR compliance indicators, NIS2 directive compliance, network exposure, and AI-powered business intelligence. Each report provides domain-specific findings, risk scores, and actionable recommendations.

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Is relayservice.at Safe? Security Analysis for ÖGS.barrierefrei

https://relayservice.at

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GovernmentAustriasmall
WordPress 6.8.3Elementor 3.27.2PHPjQueryMediaElement.js+7 more
Analyzed 10/25/2025Completed 6:57:01 AM5mo ago
45
Security Score
HIGH RISK

Below Government avg (70)

10,000+

Domains scanned

500+

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Domainrelayservice.at
Access tierFull report or marketing add-on

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VisaMastercardApple PayGoogle Pay

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SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

AI Summary

ÖGS.barrierefrei operates the ÖGS Relay-Service, a specialized telephone interpreting service for deaf, hard-of-hearing, and speech-impaired individuals in Austria. Established in 2012, it provides free, barrier-free communication assistance nationwide, enabling users to communicate via sign language and German through telephone and video chat. The service is positioned as a leading non-profit organization dedicated to accessibility and inclusion for the deaf community in Austria. Technically, the website is built on a modern WordPress platform using Elementor and JupiterX theme, enhanced with performance and accessibility plugins such as WP Rocket and Accessible Poetry. The site demonstrates good mobile optimization, accessibility features, and SEO practices. Security measures include HTTPS enforcement and a Content-Security-Policy header, with cookie consent mechanisms aligned with GDPR requirements. Security posture is solid with no detected vulnerabilities or exposed sensitive data. However, the site lacks a dedicated security policy or incident response contact information, which could be improved. Privacy compliance is strong, with clear privacy and cookie policies and user consent mechanisms. Overall, the website and service present a trustworthy, professional, and user-focused platform with a strong commitment to accessibility and privacy. Strategic enhancements in security transparency and incident response readiness are recommended to further strengthen trust and compliance.

Detected Technologies

WordPress 6.8.3Elementor 3.27.2PHPjQueryMediaElement.jsWP Rocket (performance optimization)JetEngineJetTabsJetTricksPixelmate (cookie consent)Accessible Poetry (accessibility toolbar)Google Fonts (Barlow, Roboto, Open Sans)

13 urgent findings need attention

2 critical · 11 high

  • + 5 more findings in the full report below
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Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

8 findings

15/100

GDPR Compliance

5 findings

28/100

NIS2 Compliance

8 findings

17/100

Email Security

6 findings

40/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

The ÖGS Relay-Service serves a niche market focused on accessibility for the deaf and hard-of-hearing population in Austria. Its non-profit business model emphasizes free service provision supported by partnerships such as ÖGS.barrierefrei and Gebärdenwelt-TV. The service benefits from a clear market position as a pioneer in Austria since 2012, with a focus on customer-centric, barrier-free communication. The website supports growth through digital maturity, offering video chat and online scheduling. Partnerships and social media presence enhance outreach and community engagement. The organization maintains a consistent brand and professional content, reinforcing credibility and trust within its target audience.

Extracted Contact Information

Marketing Intelligence Data

Security Posture Analysis

Comprehensive Security Assessment

The website exhibits a mature security posture with HTTPS enforced and a Content-Security-Policy header implemented. No vulnerable or outdated libraries were detected in the front-end scripts. Cookie consent is actively managed, supporting GDPR compliance. However, the absence of a public security policy and incident response contact channels limits transparency and preparedness for security incidents. No evidence of malware, phishing, or data leaks was found. The site would benefit from adding a security.txt file and enhancing HTTP security headers such as HSTS and X-Frame-Options to further harden security.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a dedicated security policy page outlining security practices and user guidance.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

ÖGS.barrierefrei

Description:

Telefon-Dolmetschdienst für gehörlose, schwerhörige und sprechbehinderte Menschen in Österreich. Kostenloser Relay-Service ermöglicht barrierefreie Kommunikation via Telefon und Video-Chat.

Key Services:
Dolmetschung kurzer Telefonate in ÖGS/DeutschSchweigepflicht der Mitarbeiter:innenKeine Terminvereinbarung erforderlichKundenorientiertes und professionelles ServiceÖsterreichweit verfügbar
Content Quality:

good

Branding:

consistent

Technical Stack

Technologies:
WordPress 6.8.3Elementor 3.27.2PHPjQueryMediaElement.jsWP Rocket (performance optimization)JetEngineJetTabsJetTricksPixelmate (cookie consent)Accessible Poetry (accessibility toolbar)Google Fonts (Barlow, Roboto, Open Sans)
Frameworks:
ElementorJupiterX theme
Platforms:
WordPress
Performance:

fast

Mobile:

good

Accessibility:

excellent

SEO:

good

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enforced
  • Content-Security-Policy header present
  • No exposed sensitive data in HTML
  • Cookie consent mechanism implemented
  • No vulnerable libraries detected in scripts

Analytics & Tracking

Tracking Level:minimal
Privacy Compliance:good

Advertising & Marketing

Marketing Tools:
WebinarisStripeMollie
Transparency Level:basic

Website Quality Assessment

Design Quality:good
User Experience:good
Content Relevance:good
Navigation Clarity:good
Professionalism:good
Trustworthiness:high

Key Observations

1

Website provides a specialized relay service for the deaf community in Austria.

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🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

15/100
Score

Missing Strict-Transport-Security header

HIGH

Forces HTTPS connections

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

28/100
Score

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

No Data Protection Officer mentioned

LOW

Large organizations may need to designate a DPO under GDPR

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements

EU business without adequate privacy measures

CRITICAL

EU businesses are subject to strict GDPR requirements

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
emailphone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

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📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

40/100
Score

No SPF record found

HIGH

SPF helps prevent email spoofing

No DKIM record found

MEDIUM

DKIM adds cryptographic signatures to emails

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

No email authentication configured

CRITICAL

Domain is vulnerable to email spoofing

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

62/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

OCSP Stapling Not Enabled

LOW

OCSP stapling improves performance and privacy

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 74 days

Mixed Content Detected

MEDIUM

6 resources loaded over insecure HTTP

Partial SSL/TLS Assessment

LOW

Completed 3 of 4 security checks due to time constraints

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

75/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

No DMARC Record

MEDIUM

DMARC policy not configured

DNS Records

A Records:157.90.134.146
Name Servers:
ns1.world4you.atDNS only
ns2.world4you.atDNS only
MX Records:
10: b.mx.cat.at
10: a.mx.cat.at
SOA:Serial: 2023102004, TTL: 3600s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:140ms

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

40/100
Score

Service Exposed: SSH

MEDIUM

Port 22 (SSH) is publicly accessible - SSH - Secure but can be brute-forced

How does relayservice.at compare?

relayservice.at scores below average. Browse similar domains to see how competitors handle security.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website leverages a modern WordPress CMS with Elementor page builder and JupiterX theme, ensuring a flexible and responsive design. Performance optimizations are in place via WP Rocket, including lazy loading and minification. Accessibility is enhanced through the Accessible Poetry plugin, providing an accessibility toolbar with multiple user options. The tech stack includes jQuery, MediaElement.js for video playback, and integrations with external services such as Google Fonts, YouTube, Stripe, and Mollie for payments. SEO is supported by Rank Math PRO. The site demonstrates good technical hygiene with no broken elements and fast loading times. Hosting provider details are not explicitly available from the content.
Professional PDF & Marketing Data

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PDF Report & Export

PDF download, email delivery, unlock code

39.90 €one-time • Incl. 21% VAT

Marketing Intelligence

Contact emails, phone numbers & warm leads

49.90 €one-time • Incl. 21% VAT

Plan Comparison

FeaturePDF ReportMarketing+
Full security analysis
Professional PDF export
Email delivery
Lifetime access + unlock code
Contact emails & phones
Marketing outreach data

Already purchased?

Order summary

Domainrelayservice.at
Access tierFull report or marketing add-on

Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.

VisaMastercardApple PayGoogle Pay

Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

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