Is robinhq.com Safe? Security Analysis for CM.com
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Below Technology avg (72)
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
CM.com is a technology company offering customer service software solutions, notably through its Mobile Service Cloud platform following the acquisition of ROBINHQ. The website presents a professional and consistent brand image, targeting businesses seeking advanced customer service and mobile communication solutions. The technical infrastructure includes modern web technologies, with analytics and marketing tools such as Google Tag Manager, Microsoft Clarity, and Cookiebot for cookie consent management. Security posture is solid with HTTPS enforced and CSRF tokens present, though some security headers are not explicitly detected. Privacy compliance is partially addressed with a cookie consent mechanism but lacks a clearly accessible privacy policy on the analyzed page. The absence of WHOIS data for the domain queried limits the ability to fully verify domain legitimacy, but the website content and branding align with a reputable enterprise. Overall, the site demonstrates good digital maturity and security hygiene but would benefit from enhanced transparency in privacy and security policies.
Detected Technologies
8 urgent findings need attention
8 high
Keep robinhq.com under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
5 findings
50/100
GDPR Compliance
2 findings
83/100
NIS2 Compliance
9 findings
2/100
Email Security
3 findings
87/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
CM.com operates in the B2B SaaS technology sector, focusing on customer service and mobile communication solutions. The company leverages acquisitions to expand its product portfolio and market reach. Its target customers are businesses requiring integrated customer service platforms. The website's use of multiple analytics and marketing tools indicates a mature digital marketing strategy. However, the lack of explicit contact details and privacy policies on the landing page suggests areas for improvement in customer engagement and regulatory compliance. The company appears to maintain a strong market position with enterprise-level offerings and consistent branding.
Security Posture Analysis
Comprehensive Security Assessment
The website enforces HTTPS and includes CSRF tokens, indicating attention to secure communications and form security. Cookie consent is managed via Cookiebot, supporting GDPR compliance. However, the absence of several key security headers such as Content-Security-Policy and X-Frame-Options reduces the overall security posture. No vulnerabilities or exposed sensitive data were detected in the analyzed content. The lack of a security.txt file or explicit incident response contact information limits transparency in vulnerability disclosure and incident management. Overall, the security maturity is good but could be enhanced by implementing additional headers and publishing security policies.
Strategic Recommendations
Priority Actions for Security Improvement
Publish a clear and accessible privacy policy and terms of service on the website.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
CM.com
ROBIN is now Mobile Service Cloud. Following CM.com's acquisition of ROBINHQ, the customer service software has become part of Mobile Service Cloud.
good
consistent
Technical Stack
moderate
good
basic
good
Security Assessment
- HTTPS enforced
- CSRF token present in meta tags
- Cookie consent banner implemented
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website uses HTTPS with valid SSL
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
HIGHForces HTTPS connections
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
Critical sector without clear security compliance
HIGHDetected sectors: energy, transport, banking, health, digital
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
Strict DMARC Alignment
LOWStrict alignment may cause legitimate emails to fail
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 74 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Mixed Content Detected
MEDIUM3 resources loaded over insecure HTTP
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does robinhq.com compare?
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🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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