Is route.com Safe? Security Analysis for Route
https://route.comCheck if route.com is a scam or legitimate. Free security scan and reviews.
Above Technology avg (72)
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Marketing Intelligence
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
Route is a mature technology company specializing in post-purchase experience solutions for e-commerce merchants and shoppers. Established since 1997, it offers services including shipping protection, package tracking, issue resolution, product recommendations, and carbon neutral shipping. The company is trusted by over 13,000 merchants and positions itself as a leader in the post-purchase SaaS market. The website is professionally designed, mobile-optimized, and rich in content targeting both merchants and shoppers. Technically, the site is built on WordPress, leveraging modern analytics and marketing tools such as Google Analytics, Amplitude, Hotjar, and mParticle, with strong SEO and accessibility practices. Security posture is robust with HTTPS, security headers, and anti-bot measures like reCAPTCHA. Privacy and cookie policies are comprehensive and GDPR compliant. Overall, the site demonstrates high professionalism, trustworthiness, and technical maturity.
Detected Technologies
6 urgent findings need attention
6 high
Keep route.com under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
5 findings
50/100
GDPR Compliance
3 findings
68/100
NIS2 Compliance
6 findings
47/100
Email Security
5 findings
80/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Route operates a B2B and B2C SaaS business model focused on enhancing the post-purchase journey in e-commerce. Its competitive advantage lies in combining shipping protection with customer engagement tools and carbon neutral shipping options. Revenue streams likely include subscription plans (Basic, Pro, Custom) and integration services. The company targets online merchants and shoppers globally, with a strong presence in the US. Partnerships and integrations with major commerce platforms like Shopify, WooCommerce, and Salesforce enhance its ecosystem. Growth indicators include extensive customer testimonials, large merchant base, and active product updates. Strategic observations highlight a focus on customer loyalty, sustainability, and seamless integration.
Extracted Contact Information
Marketing Intelligence Data
Physical Addresses (1)
Security Posture Analysis
Comprehensive Security Assessment
Route exhibits a mature security posture with enforced HTTPS, multiple security headers, and use of reCAPTCHA to mitigate automated abuse. The presence of dedicated security and compliance pages indicates awareness of regulatory requirements. However, no explicit incident response contacts or vulnerability disclosure policies were found, representing an area for improvement. The domain is registered transparently with a reputable registrar and has no privacy protection, supporting trust. No vulnerabilities or exposed sensitive data were detected in the website content. Overall, the security maturity is high but could benefit from formalized incident response and disclosure mechanisms.
Strategic Recommendations
Priority Actions for Security Improvement
Enable DNSSEC to enhance domain name system security.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Route
Route turns one-time shoppers into loyal customers with package tracking, order protection and customer engagement solutions.
excellent
consistent
Technical Stack
fast
excellent
good
excellent
Security Assessment
- HTTPS enforced
- Use of reCAPTCHA
- No exposed sensitive data in HTML
- Security and compliance pages present
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with no blocking or WAF challenges
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
HIGHForces HTTPS connections
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
Complex SPF record
LOWToo many include statements can cause lookup limits
Strict DMARC Alignment
LOWStrict alignment may cause legitimate emails to fail
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does route.com compare?
See how route.com stacks up against similar websites in the same industry.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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