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Is ruby.com a Scam? Security Check Results - Ruby Reviews

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Is ruby.com Safe? Security Analysis for Ruby

https://ruby.com

Check if ruby.com is a scam or legitimate. Free security scan and reviews.

TechnologyUnited Statesmedium
WordPressElementorFont AwesomeGoogle Tag ManagerGoogle Analytics+4 more
Analyzed 10/10/2025Completed 1:42:38 PM
75
Security Score
MEDIUM RISK
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Domainruby.com
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SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

AI Summary

Ruby is a leading provider of virtual receptionist and live chat solutions, primarily targeting small businesses. The company positions itself as the #1 service in this niche, offering 24/7 customer engagement services t… Unlock the full Guard report to read the complete analysis.

Detected Technologies

WordPressElementorFont AwesomeGoogle Tag ManagerGoogle AnalyticsHubSpotHotjarZoho SalesIQOneTrust Cookie Consent
Continuous monitoring

Keep ruby.com under constant watch

Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.

Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

3 findings

80/100

GDPR Compliance

1 finding

88/100

NIS2 Compliance

8 findings

17/100

Email Security

1 finding

95/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Snapshot shown below. Unlock the full AI report for complete market insights, audience profiling, and step-by-step recommendations.

Business Intelligence

Market & Strategic Analysis

Ruby operates in the technology sector, focusing on providing outsourced virtual receptionist and live chat services to small businesses. Its market position as a leader is supported by a large customer base and strong brand presence across multiple social media platforms. The business model revolves around subscription-based service offerings that provide continuous customer support solutions. The company leverages partnerships with marketing and analytics platforms to optimize customer acquisition and retention. Growth indicators include extensive use of digital marketing tools and a well-maintained, content-rich website. No parent or subsidiary companies were identified, suggesting Ruby operates as an independent entity. The company targets small businesses seeking to enhance customer engagement without investing in in-house reception staff.

Security Posture Analysis

Comprehensive Security Assessment

The website demonstrates a solid security posture with HTTPS enforced and multiple security headers implemented, which protect against common web vulnerabilities. The presence of a cookie consent mechanism and GDPR-compliant privacy policy indicates attention to privacy regulations. However, the lack of a published security policy, incident response plan, and vulnerability disclosure program limits transparency and preparedness visibility. No vulnerabilities or exposed sensitive data were detected in the website content. The extensive use of third-party scripts necessitates ongoing security audits to mitigate supply chain risks. Overall, the security maturity is good but could be enhanced by formalizing and publishing security governance documents and contact channels for security incidents.

Strategic Recommendations

Priority Actions for Security Improvement

1

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Observations

AI-powered comprehensive website and business analysis.

A preview of your strategic observations is visible. Upgrade to unlock the full competitive positioning, trust signals, and branding checklist.

AI-Enhanced Website Analysis

Business Insights

Company:

Ruby

Description:

15,000+ small businesses trust the virtual receptionists at Ruby to create meaningful connections over the phone and through live chat, 24/7.

Key Services:
Virtual receptionist servicesLive chat solutions24/7 customer engagement
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
WordPressElementorFont AwesomeGoogle Tag ManagerGoogle AnalyticsHubSpotHotjarZoho SalesIQOneTrust Cookie Consent
Frameworks:
Yoast SEO
Platforms:
WordPress CMS
Performance:

moderate

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enforced
  • Use of security headers
  • Cookie consent mechanism
  • No exposed sensitive data in HTML

Analytics & Tracking

Services:
Google AnalyticsHotjarHubSpot AnalyticsLinkedIn Insight TagFacebook Pixel
Tracking Level:extensive
Privacy Compliance:good

Advertising & Marketing

Tracking Pixels:
Facebook PixelHotjarLinkedIn Insight Tag
Marketing Tools:
HubSpotZoho SalesIQ
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with no blocking or WAF challenge.

🛡️Security Headers

HTTP security headers analysis and recommendations.

Some header findings are shown. Unlock to see the full checklist, impacted endpoints, and remediation guidance.

Security Headers

HTTP security headers analysis

80/100
Score

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended) Unlock the full report to read the complete fix.

Weak Referrer-Policy configuration

LOW

Current value: "no-referrer-when-downgrade" Unlock the full report to read the complete fix.

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages Unlock the full report to read the complete fix.

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

Preview of GDPR checkpoints is visible. Unlock to reveal full evidence, policy excerpts, and DPIA guidance.

GDPR Compliance

Privacy and data protection assessment

88/100
Score

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements Unlock the full report to read the complete fix.

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

You can see headline NIS2 checks. Upgrade to access the full control mapping, severity breakdown, and remediation plan.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures Unlock the full report to read the complete fix.

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure Unlock the full report to read the complete fix.

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management Unlock the full report to read the complete fix.

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans Unlock the full report to read the complete fix.

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity Unlock the full report to read the complete fix.

No security contact information

HIGH

NIS2 requires clear incident reporting channels Unlock the full report to read the complete fix.

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure Unlock the full report to read the complete fix.

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts Unlock the full report to read the complete fix.

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Quick view of email authentication checks is provided. Unlock to uncover full DNS evidence, record diffs, and fix scripts.

Email Security

SPF, DKIM, and DMARC validation

95/100
Score

Complex SPF record

LOW

Too many include statements can cause lookup limits Unlock the full report to read the complete fix.

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:spf.protection.outlook.com include:one.zoho.com include:spf.mandrillapp.com include:servers.mcsv.net include:7229407.spf04.hubspotemail.net include:amazonses.com include:zcsend.net ~all
DNS Lookups:7/10
Policy:~all
DKIM Selectors Found
Selector:k1(1296-bit rsa)
Selector:selector1(1296-bit rsa)
DMARC Details
Policy:quarantine
Aggregate Reports:dmarc@ruby.com
MTA-STS Details

🏆SSL/TLS Security

Certificate validity and encryption analysis.

This is a teaser of the TLS audit. Unlock to view certificate chains, cipher support tables, and remediation steps.

SSL/TLS Security

Certificate validity and encryption analysis

52/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1 Unlock the full report to read the complete fix.

OCSP Stapling Not Enabled

LOW

OCSP stapling improves performance and privacy Unlock the full report to read the complete fix.

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs Unlock the full report to read the complete fix.

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 60 days Unlock the full report to read the complete fix.

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak Unlock the full report to read the complete fix.

Partial SSL/TLS Assessment

LOW

Completed 3 of 4 security checks due to time constraints Unlock the full report to read the complete fix.

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

Unlock the full DNS posture audit to reveal misconfigurations, zone records, and actionable fixes.

DNS Health

DNS configuration and security assessment

85/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain Unlock the full report to read the complete fix.

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found Unlock the full report to read the complete fix.

Domain Registration Details

Domain Age
31 years(mature)
Expiry Risk
none(506 days)
Protection Level
strongDNSSEC OFF

DNS Records

A Records:141.193.213.10
Name Servers:
lia.ns.cloudflare.com
max.ns.cloudflare.com
MX Records:
0: smtpgw.ruby.com
SOA:Serial: 2385433352, TTL: 1800s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:54ms

SPF Analysis

SPF Record:
v=spf1 include:spf.protection.outlook.com include:one.zoho.com include:spf.mandrillapp.com include:servers.mcsv.net include:7229407.spf04.hubspotemail.net include:amazonses.com include:zcsend.net ~all

Network Security

Port scanning and network exposure analysis.

See a glimpse of exposed services. Unlock to access full port inventories, CVE lookups, and mitigation priorities.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports Unlock the full report to read the complete fix.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Unlock to view the complete technical breakdown, stack fingerprinting, and hardening checklist.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

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⭐ Verified Community Reviews

What others say about ruby.com

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