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Is salesforce.com a Scam? Security Check Results - Salesforce

salesforce.com Security Report Summary

salesforce.com received a security score of 70 out of 100 in Guard's comprehensive security analysis, classified as "Moderate Risk". This report covers Salesforce's website security posture. Salesforce operates in the Technology industry in N/a.

Salesforce is a leading enterprise technology company specializing in CRM software and AI-powered business solutions. The website presents a comprehensive portfolio of products including AI autonomous agents (Agentforce), sales, service, marketing, commerce, analytics, and platform services. The company is positioned as the market leader in CRM with a strong brand presence and extensive partner ecosystem. The technical infrastructure is modern, leveraging Salesforce's proprietary frameworks, third-party analytics, and performance monitoring tools. The site is well-optimized for SEO, mobile, and accessibility, providing an excellent user experience. Security posture is strong with HTTPS, security headers, and privacy compliance mechanisms in place, although explicit security policy and incident response contacts are not publicly visible. The domain WHOIS data is not publicly available, likely due to privacy protection, which is justified for a large enterprise. Overall, the website is professional, trustworthy, and secure, supporting Salesforce's market position and business credibility.

The security scan identified 24 findings across security headers, SSL/TLS, DNS health, email security, GDPR compliance, and NIS2 compliance analysis modules.

Technologies detected: JavaScript, Vidyard video player, Google Tag Manager, OneTrust cookie consent, Optimizely A/B testing, Boomerang performance monitoring, Salesforce proprietary frameworks and clientlibs, Vidyard analytics.

About this security scan

Guard performs automated security assessments of websites by analyzing SSL/TLS certificates, HTTP security headers, DNS configuration, email authentication protocols (SPF, DKIM, DMARC), GDPR compliance indicators, NIS2 directive compliance, network exposure, and AI-powered business intelligence. Each report provides domain-specific findings, risk scores, and actionable recommendations.

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Is salesforce.com Safe? Security Analysis for Salesforce

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TechnologyN/aenterprise
JavaScriptVidyard video playerGoogle Tag ManagerOneTrust cookie consentOptimizely A/B testing+3 more
Analyzed 10/7/2025Completed 2:04:39 PM6mo ago
70
Security Score
MEDIUM RISK

Below Technology avg (72)

10,000+

Domains scanned

500+

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Domainsalesforce.com
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SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

AI Summary

Salesforce is a leading enterprise technology company specializing in CRM software and AI-powered business solutions. The website presents a comprehensive portfolio of products including AI autonomous agents (Agentforce), sales, service, marketing, commerce, analytics, and platform services. The company is positioned as the market leader in CRM with a strong brand presence and extensive partner ecosystem. The technical infrastructure is modern, leveraging Salesforce's proprietary frameworks, third-party analytics, and performance monitoring tools. The site is well-optimized for SEO, mobile, and accessibility, providing an excellent user experience. Security posture is strong with HTTPS, security headers, and privacy compliance mechanisms in place, although explicit security policy and incident response contacts are not publicly visible. The domain WHOIS data is not publicly available, likely due to privacy protection, which is justified for a large enterprise. Overall, the website is professional, trustworthy, and secure, supporting Salesforce's market position and business credibility.

Detected Technologies

JavaScriptVidyard video playerGoogle Tag ManagerOneTrust cookie consentOptimizely A/B testingBoomerang performance monitoringSalesforce proprietary frameworks and clientlibsVidyard analytics

10 urgent findings need attention

10 high

  • + 2 more findings in the full report below
Continuous monitoring

Keep salesforce.com under constant watch

Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.

Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

5 findings

60/100

GDPR Compliance

4 findings

35/100

NIS2 Compliance

9 findings

2/100

Email Security

2 findings

87/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Salesforce operates a SaaS business model targeting enterprises and small businesses seeking CRM and AI solutions. The company leverages a broad product portfolio and a strong partner ecosystem to drive revenue and customer engagement. The website highlights customer success stories, industry awards, and certifications, reinforcing competitive advantages. Salesforce's strategic focus on AI and integrated platforms positions it well for future growth. The presence of free trials, demos, and extensive learning resources supports customer acquisition and retention. The company maintains a global presence with localized content for the EU market. Partnerships with technology providers and consultants enhance product extensibility and market reach.

Security Posture Analysis

Comprehensive Security Assessment

The website demonstrates a mature security posture with enforced HTTPS, comprehensive security headers, and cookie consent mechanisms aligned with GDPR. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the absence of a publicly accessible security policy or incident response contact reduces transparency. There is no evidence of a vulnerability disclosure program or security.txt file. The use of third-party analytics and marketing scripts is extensive but appears managed with privacy compliance in mind. Overall, the security posture is strong but could be improved by publishing explicit security policies and incident response contacts to enhance trust and readiness.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a dedicated security policy page outlining security practices and commitments.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Salesforce

Description:

Salesforce, the #1 AI CRM, enables companies to connect with customers through a unified Einstein 1 platform that combines CRM, AI, Data and Trust.

Key Services:
CRM softwareAI-powered autonomous agents (Agentforce)Sales, Service, Marketing, Commerce, Analytics, Platform servicesIndustry-specific solutionsPartner ecosystem and AppExchange marketplace
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
JavaScriptVidyard video playerGoogle Tag ManagerOneTrust cookie consentOptimizely A/B testingBoomerang performance monitoringSalesforce proprietary frameworks and clientlibsVidyard analytics
Frameworks:
Salesforce Page BuilderOptimizely
Platforms:
Salesforce Cloud Platform
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

excellent

Security Assessment

Security Score:
90/100
Best Practices:
  • HTTPS enforced
  • Security headers present
  • No exposed sensitive data in HTML
  • Secure forms with proper labels and ARIA
  • Cookie consent mechanism implemented

Analytics & Tracking

Services:
Google AnalyticsEvergageAdobe Demdex
Tracking Level:extensive
Privacy Compliance:good

Advertising & Marketing

Ad Networks:
Evergage
Tracking Pixels:
EvergageAdobe Demdex
Marketing Tools:
Optimizely
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and multimedia

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🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

60/100
Score

Weak Strict-Transport-Security configuration

LOW

Current value: "max-age=86400"

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Weak X-XSS-Protection configuration

LOW

Current value: "0"

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

35/100
Score

No Privacy Policy found

HIGH

GDPR requires a clear and accessible privacy policy

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

Third-party services without privacy policy

HIGH

Detected services: Google Analytics, Google APIs

GDPR Compliance Analysis

Privacy Policy0% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

2/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

Critical sector without clear security compliance

HIGH

Detected sectors: energy, transport, banking, health, digital

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📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

87/100
Score

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:_spf.google.com include:_spf.salesforce.com exists:%{i}._spf.corp.salesforce.com ~all
DNS Lookups:3/10
Policy:~all
DKIM Selectors Found
Selector:google(1296-bit rsa)
Selector:s1(1440-bit rsa)
DMARC Details
Policy:reject
Aggregate Reports:d@rua.agari.com
Forensic Reports:d@ruf.agari.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

100/100
Score

Partial SSL/TLS Assessment

LOW

Completed 2 of 4 security checks due to time constraints

Certificate Details

Subject:www.salesforce.com
Issuer:DigiCert TLS RSA SHA256 2020 CA1
Valid Until:4/14/2026 (189 days)
SANs:www.salesforce.com, c.salesforce.com

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

85/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Registration Details

Domain Age
26 years(mature)
Expiry Risk
none(173 days)
Protection Level
strongDNSSEC OFF

DNS Records

A Records:23.1.35.132, 23.1.99.130, 23.1.106.133, 104.109.10.129, 104.109.11.129, 184.25.179.132, 184.31.3.130, 184.31.10.133
Name Servers:
pch1.salesforce-dns.com
pch2.salesforce-dns.com
udns1.salesforce.com
udns2.salesforce.com
udns3.salesforce.com
udns4.salesforce.com
MX Records:
10: mxa-00177002.gslb.pphosted.com
10: mxb-00177002.gslb.pphosted.com
SOA:Serial: 2016595716, TTL: 1800s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:32ms

SPF Analysis

SPF Record:
v=spf1 include:_spf.google.com include:_spf.salesforce.com exists:%{i}._spf.corp.salesforce.com ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

How does salesforce.com compare?

See how salesforce.com stacks up against similar websites in the same industry.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website uses a modern tech stack including Salesforce's proprietary Page Builder framework, Vidyard for video content, Google Tag Manager for analytics, and OneTrust for cookie consent. The site is hosted on Salesforce infrastructure with CDN support likely from Akamai. Performance monitoring is implemented via Boomerang. The site is mobile-optimized with responsive images and fonts preloaded for performance. SEO is well addressed with meta tags, Open Graph, and JSON-LD structured data. Accessibility features such as ARIA labels and skip links are present. The technical implementation is robust with no visible errors or broken elements, supporting a fast and reliable user experience. Opportunities exist to further modernize by adopting emerging web standards and enhancing security transparency.
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PDF Report & Export

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39.90 €one-time • Incl. 21% VAT

Marketing Intelligence

Contact emails, phone numbers & warm leads

49.90 €one-time • Incl. 21% VAT

Plan Comparison

FeaturePDF ReportMarketing+
Full security analysis
Professional PDF export
Email delivery
Lifetime access + unlock code
Contact emails & phones
Marketing outreach data

Already purchased?

Order summary

Domainsalesforce.com
Access tierFull report or marketing add-on

Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.

VisaMastercardApple PayGoogle Pay

Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

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