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Is servicedesk.net a Scam? Security Check Results - Requestor.com s.r.o.

servicedesk.net Security Report Summary

servicedesk.net received a security score of 49 out of 100 in Guard's comprehensive security analysis, classified as "Elevated Risk". This report covers Requestor.com s.r.o.'s website security posture. Requestor.com s.r.o. operates in the Technology industry in Czech Republic.

Requestor.com s.r.o. is a technology company specializing in advanced helpdesk and ticket management solutions for customer service and internal operations. Their offerings include a cloud-based platform and an on-premises server version, both featuring integrated AI to enhance service delivery. The company targets businesses seeking efficient communication consolidation and ticketing systems. Technically, the website is built on WordPress with modern JavaScript libraries and frameworks, providing a responsive and user-friendly experience. Security posture is solid with HTTPS and no exposed sensitive data, though the absence of security headers and explicit privacy policies indicates room for improvement. The lack of WHOIS data for the domain raises concerns about domain registration transparency, impacting trustworthiness. Overall, the website is professional and functional but would benefit from enhanced compliance and security disclosures.

The security scan identified 33 findings across security headers, SSL/TLS, DNS health, email security, GDPR compliance, and NIS2 compliance analysis modules.

Technologies detected: jQuery, Google Tag Manager, WordPress, Easy Fancybox, Mailchimp.

About this security scan

Guard performs automated security assessments of websites by analyzing SSL/TLS certificates, HTTP security headers, DNS configuration, email authentication protocols (SPF, DKIM, DMARC), GDPR compliance indicators, NIS2 directive compliance, network exposure, and AI-powered business intelligence. Each report provides domain-specific findings, risk scores, and actionable recommendations.

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Is servicedesk.net Safe? Security Analysis for Requestor.com s.r.o.

https://servicedesk.net

Check if servicedesk.net is a scam or legitimate. Free security scan and reviews.

TechnologyCzech Republicsmall
jQueryGoogle Tag ManagerWordPressEasy FancyboxMailchimp
Analyzed 10/19/2025Completed 9:28:34 AM5mo ago
49
Security Score
HIGH RISK

Below Technology avg (72)

10,000+

Domains scanned

500+

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Domainservicedesk.net
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SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

AI Summary

Requestor.com s.r.o. is a technology company specializing in advanced helpdesk and ticket management solutions for customer service and internal operations. Their offerings include a cloud-based platform and an on-premises server version, both featuring integrated AI to enhance service delivery. The company targets businesses seeking efficient communication consolidation and ticketing systems. Technically, the website is built on WordPress with modern JavaScript libraries and frameworks, providing a responsive and user-friendly experience. Security posture is solid with HTTPS and no exposed sensitive data, though the absence of security headers and explicit privacy policies indicates room for improvement. The lack of WHOIS data for the domain raises concerns about domain registration transparency, impacting trustworthiness. Overall, the website is professional and functional but would benefit from enhanced compliance and security disclosures.

Detected Technologies

jQueryGoogle Tag ManagerWordPressEasy FancyboxMailchimp

13 urgent findings need attention

13 high

  • + 5 more findings in the full report below
Continuous monitoring

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Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.

Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

8 findings

15/100

GDPR Compliance

4 findings

35/100

NIS2 Compliance

8 findings

10/100

Email Security

5 findings

70/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Requestor.com operates in the niche market of helpdesk software with AI integration, positioning itself as a flexible provider with cloud and on-premises deployment options. Their business model likely includes SaaS subscriptions and licensing fees. The presence of notable customers and testimonials suggests a growing client base. The company leverages partnerships for support services (e.g., servicedesk.net). However, the missing WHOIS data and lack of visible contact details may hinder trust for new customers. Marketing efforts include newsletter subscriptions and social media engagement. The company appears focused on continuous product updates and integration capabilities, indicating a strategy of innovation and customer-centric development.

Security Posture Analysis

Comprehensive Security Assessment

The website enforces HTTPS and uses Google Tag Manager for controlled script loading, which is positive. However, the absence of key security headers such as Content-Security-Policy and X-Frame-Options reduces defense-in-depth. No explicit security policies, incident response contacts, or vulnerability disclosure programs are published, which limits transparency and preparedness. Cookie consent is implemented, indicating some privacy compliance awareness. No vulnerabilities or exposed sensitive data were detected in the HTML content. Overall, the security maturity is moderate but could be significantly improved by adopting best practices and publishing relevant policies.

Strategic Recommendations

Priority Actions for Security Improvement

1

Implement and publish a comprehensive privacy policy and terms of service to improve compliance and user trust.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Requestor.com s.r.o.

Description:

Requestor.com s.r.o. offers an advanced helpdesk solution for customer service and internal ticket management, featuring an integrated AI system. They provide two main product versions: a cloud-based solution and an on-premises server version, both designed to consolidate communication channels and improve service efficiency.

Key Services:
Helpdesk ticketing systemAI integration for service automationCloud and on-premises deploymentThird-party system integrations
Content Quality:

good

Branding:

consistent

Technical Stack

Technologies:
jQueryGoogle Tag ManagerWordPressEasy FancyboxMailchimp
Frameworks:
Foundation CSS
Platforms:
WordPress CMS
Performance:

moderate

Mobile:

good

Accessibility:

basic

SEO:

good

Security Assessment

Security Score:
80/100
Best Practices:
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of Google Tag Manager for controlled script loading

Analytics & Tracking

Services:
Google Tag Manager
Tracking Level:moderate
Privacy Compliance:basic

Advertising & Marketing

Marketing Tools:
MailchimpCookieYes
Transparency Level:basic

Website Quality Assessment

Design Quality:good
User Experience:good
Content Relevance:good
Navigation Clarity:good
Professionalism:good
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and navigation

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🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

15/100
Score

Missing Strict-Transport-Security header

HIGH

Forces HTTPS connections

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

35/100
Score

No Privacy Policy found

HIGH

GDPR requires a clear and accessible privacy policy

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

Third-party services without privacy policy

HIGH

Detected services: Google Analytics, Facebook, Twitter, LinkedIn

GDPR Compliance Analysis

Privacy Policy0% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

10/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

Critical sector without clear security compliance

HIGH

Detected sectors: energy, transport, digital

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📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

70/100
Score

DMARC not enforcing

MEDIUM

DMARC policy is set to "none"

No DMARC reporting

LOW

DMARC aggregate reports not configured

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:spf.protection.outlook.com include:spf.requestor.com -all
DNS Lookups:2/10
Policy:-all
DKIM Selectors Found
Selector:selector1(1296-bit rsa)
DMARC Details
Policy:none

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

95/100
Score

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 78 days

Partial SSL/TLS Assessment

LOW

Completed 2 of 4 security checks due to time constraints

Certificate Details

Subject:requestor.com
Issuer:R12
Valid Until:1/6/2026 (78 days)
SANs:requestor.com, www.requestor.com

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

75/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Delete Lock Not Enabled

LOW

Domain can be deleted without additional verification

DMARC Policy Set to None

LOW

DMARC is configured but not enforcing any policy

Domain Registration Details

Domain Age
25 years(mature)
Expiry Risk
low(expired)
Protection Level
basicDNSSEC OFF

DNS Records

A Records:91.239.200.56
AAAA Records:2001:67c:e94:0:1:5bef:c838:1
Name Servers:
ns1.thinline.cz
ns2.thinline.cz
ns3.cesky-hosting.eu
MX Records:
1: requestor-com.mail.protection.outlook.com
SOA:Serial: 1533054012, TTL: 1800s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:99ms

SPF Analysis

SPF Record:
v=spf1 include:spf.protection.outlook.com include:spf.requestor.com -all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

20/100
Score

High-Risk Service Exposed: FTP

HIGH

Port 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer

Service Exposed: SSH

MEDIUM

Port 22 (SSH) is publicly accessible - SSH - Secure but can be brute-forced

How does servicedesk.net compare?

servicedesk.net scores below average. Browse similar domains to see how competitors handle security.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website uses WordPress CMS with Foundation CSS framework and jQuery libraries, ensuring a modern and responsive design. Google Tag Manager is used for analytics and marketing scripts, and Mailchimp handles newsletter subscriptions. The site loads scripts asynchronously and defers non-critical JavaScript, aiding performance. Accessibility is basic but functional. SEO is supported with proper meta tags and canonical links. Hosting provider details are not explicit. The site performs moderately well but could benefit from enhanced accessibility features and performance optimizations such as image compression and caching strategies.
Professional PDF & Marketing Data

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PDF Report & Export

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39.90 €one-time • Incl. 21% VAT

Marketing Intelligence

Contact emails, phone numbers & warm leads

49.90 €one-time • Incl. 21% VAT

Plan Comparison

FeaturePDF ReportMarketing+
Full security analysis
Professional PDF export
Email delivery
Lifetime access + unlock code
Contact emails & phones
Marketing outreach data

Already purchased?

Order summary

Domainservicedesk.net
Access tierFull report or marketing add-on

Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.

VisaMastercardApple PayGoogle Pay

Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

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