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Is servicenow.com a Scam? Security Check Results - ServiceNow

servicenow.com Security Report Summary

servicenow.com received a security score of 66 out of 100 in Guard's comprehensive security analysis, classified as "Moderate Risk". This report covers ServiceNow's website security posture. ServiceNow operates in the Technology industry in United States.

ServiceNow is a leading enterprise cloud company specializing in AI-powered workflow automation and IT service management solutions. Their website demonstrates a strong market position with comprehensive product offerings targeting enterprises and IT professionals. The technical infrastructure is modern, leveraging Adobe Experience Manager CMS, Akamai CDN, and advanced JavaScript frameworks, ensuring fast performance and mobile optimization. Security posture is robust with HTTPS enforcement, strong security headers, and secure authentication integrations. Privacy and cookie policies are comprehensive and GDPR compliant, though explicit security policy and incident response information are not publicly detailed. Overall, the website reflects a mature, professional enterprise with high trustworthiness and digital maturity.

The security scan identified 11 findings across security headers, SSL/TLS, DNS health, email security, GDPR compliance, and NIS2 compliance analysis modules.

Technologies detected: JavaScript, Adobe Launch (Tag Manager), Akamai Service Worker, Helix RUM, Font loading with WOFF2, HTML5, CSS3, SVG icons, Okta SSO.

About this security scan

Guard performs automated security assessments of websites by analyzing SSL/TLS certificates, HTTP security headers, DNS configuration, email authentication protocols (SPF, DKIM, DMARC), GDPR compliance indicators, NIS2 directive compliance, network exposure, and AI-powered business intelligence. Each report provides domain-specific findings, risk scores, and actionable recommendations.

S

Is servicenow.com Safe? Security Analysis for ServiceNow

https://servicenow.com

Check if servicenow.com is a scam or legitimate. Free security scan and reviews.

TechnologyUnited Statesenterprise
JavaScriptAdobe Launch (Tag Manager)Akamai Service WorkerHelix RUMFont loading with WOFF2+4 more
Analyzed 10/10/2025Completed 5:44:58 PM7mo ago
66
Security Score
MEDIUM RISK

Below Technology avg (72)

10,000+

Domains scanned

500+

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Domainservicenow.com
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SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

AI Summary

ServiceNow is a leading enterprise cloud company specializing in AI-powered workflow automation and IT service management solutions. Their website demonstrates a strong market position with comprehensive product offerings targeting enterprises and IT professionals. The technical infrastructure is modern, leveraging Adobe Experience Manager CMS, Akamai CDN, and advanced JavaScript frameworks, ensuring fast performance and mobile optimization. Security posture is robust with HTTPS enforcement, strong security headers, and secure authentication integrations. Privacy and cookie policies are comprehensive and GDPR compliant, though explicit security policy and incident response information are not publicly detailed. Overall, the website reflects a mature, professional enterprise with high trustworthiness and digital maturity.

Detected Technologies

JavaScriptAdobe Launch (Tag Manager)Akamai Service WorkerHelix RUMFont loading with WOFF2HTML5CSS3SVG iconsOkta SSO

2 urgent findings need attention

1 critical · 1 high

Continuous monitoring

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Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.

Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

1 finding

0/100

GDPR Compliance

1 finding

85/100

NIS2 Compliance

3 findings

77/100

Email Security

3 findings

85/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

ServiceNow operates in the technology sector, providing AI-driven platforms for enterprise workflow automation across IT, customer service, HR, security, and app development. Their business model focuses on SaaS offerings with a strong emphasis on AI integration. The company targets large enterprises globally, supported by multi-language site versions and extensive product catalogs. Trust indicators include ISO 27001 and SOC 2 certifications, clear contact channels, and comprehensive privacy compliance. The website's design and content quality support a high level of professionalism and market leadership.

Security Posture Analysis

Comprehensive Security Assessment

The website employs strong security best practices including HTTPS, Content Security Policy, and other security headers. Authentication is integrated with Okta SSO, enhancing secure access. No vulnerabilities or exposed sensitive data were detected in the HTML content. However, the absence of publicly available security policy and incident response details suggests room for improvement in transparency. The site does not disclose a vulnerability disclosure program or security.txt file, which could enhance security posture and community trust.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a dedicated security policy page detailing security frameworks and controls.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

ServiceNow

Description:

Streamline your enterprise workflows with the ServiceNow AI Platform—empowering both customers and employees in every corner of your business.

Key Services:
AI PlatformIT Service ManagementCustomer Service ManagementSecurity OperationsHR Service DeliveryApp Development
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
JavaScriptAdobe Launch (Tag Manager)Akamai Service WorkerHelix RUMFont loading with WOFF2HTML5CSS3SVG iconsOkta SSO
Frameworks:
Adobe Experience Manager (AEM)
Platforms:
ServiceNow Platform
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
90/100
Best Practices:
  • HTTPS enforced
  • Service Worker with security policies
  • No exposed sensitive data in HTML
  • Secure form inputs with Okta SSO integration

Analytics & Tracking

Services:
Adobe AnalyticsHelix RUM
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Tracking Pixels:
Adobe AnalyticsAkamai Boomerang RUM
Marketing Tools:
Adobe TargetAdobe Launch
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and navigation

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🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

0/100
Score
Analysis failed - content could not be retrieved

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

85/100
Score

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

77/100
Score

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

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📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

85/100
Score

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 redirect=8sfr6god._spf._d.mim.ec
DNS Lookups:0/10
DKIM Selectors Found
Selector:k1(1296-bit rsa)
Selector:dkim(1296-bit rsa)
Selector:s1(1440-bit rsa)
DMARC Details
Policy:reject
Subdomain Policy:reject
Aggregate Reports:f11ce6c582f6261@rep.dmarcanalyzer.com
Forensic Reports:f11ce6c582f6261@for.dmarcanalyzer.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

0/100
Score

Unable to retrieve SSL certificate

CRITICAL

Could not establish secure connection to retrieve certificate information

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

90/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

Domain Registration Details

Domain Age
29 years(mature)
Expiry Risk
none(2101 days)
Protection Level
strongDNSSEC OFF

DNS Records

A Records:54.69.183.231
Name Servers:
a1-65.akam.net
a11-66.akam.net
a12-67.akam.net
a13-64.akam.net
a24-65.akam.net
a26-66.akam.net
MX Records:
10: us-smtp-inbound-1.mimecast.com
10: us-smtp-inbound-2.mimecast.com

DNSSEC Status

DNSSEC Not Enabled

SPF Analysis

SPF Record:
v=spf1 redirect=8sfr6god._spf._d.mim.ec

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

How does servicenow.com compare?

See how servicenow.com stacks up against similar websites in the same industry.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on Adobe Experience Manager CMS, leveraging modern JavaScript frameworks and Akamai CDN for global performance optimization. It uses Adobe Launch for tag management and Adobe Analytics for data collection. The site is mobile-optimized with responsive design and preloaded fonts for performance. Security is enhanced with service workers and Okta SSO integration. The technical implementation is robust, with good SEO and accessibility features. Opportunities exist to improve documentation of security policies and incident response capabilities.
Professional PDF & Marketing Data

Download the servicenow.com report as PDF

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PDF Report & Export

PDF download, email delivery, unlock code

39.90 €one-time • Incl. 21% VAT

Marketing Intelligence

Contact emails, phone numbers & warm leads

49.90 €one-time • Incl. 21% VAT

Plan Comparison

FeaturePDF ReportMarketing+
Full security analysis
Professional PDF export
Email delivery
Lifetime access + unlock code
Contact emails & phones
Marketing outreach data

Already purchased?

Order summary

Domainservicenow.com
Access tierFull report or marketing add-on

Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.

VisaMastercardApple PayGoogle Pay

Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

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