Is servicerocket.com Safe? Security Analysis for ServiceRocket Inc
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Below Technology avg (72)
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
ServiceRocket Inc is a global technology-enabled services company headquartered in Palo Alto, California, specializing as a trusted Atlassian partner. With over 20 years of experience, it offers a broad range of services including managed services, licensing, migration, implementation, advisory, apps, and training to enterprises worldwide. The company positions itself as a reliable partner to accelerate growth and reduce complexity for businesses using Atlassian products. Their global team of Rocketeers supports customers across multiple continents, emphasizing customer success and collaboration. Technically, the website is built on modern web technologies including Webflow CMS, jQuery, Slick Carousel, and integrates multiple analytics and marketing tools such as Google Analytics, Hotjar, HubSpot, and Maze. The site is well-optimized for performance, mobile responsiveness, and accessibility, with comprehensive SEO practices. Security is robust with HTTPS enforced and cookie consent mechanisms in place, although explicit security headers could be improved. The security posture is strong with no visible vulnerabilities or exposed sensitive data. The company holds reputable certifications including SOC 2 Type 2, STAR Level 1, and PCI DSS, which enhance trust. However, the WHOIS data for the domain is unavailable, which raises concerns about domain registration transparency and legitimacy. Despite this, the website content, certifications, and social proof support the company's credibility. Overall, ServiceRocket presents a professional, trustworthy, and technically mature online presence. Strategic recommendations include enhancing security headers, publishing a security policy and incident response contacts, and clarifying domain registration details to improve trustworthiness further.
Detected Technologies
6 urgent findings need attention
6 high
Keep servicerocket.com under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
5 findings
60/100
GDPR Compliance
3 findings
68/100
NIS2 Compliance
8 findings
17/100
Email Security
4 findings
80/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
ServiceRocket operates in the technology sector as an essential entity providing Atlassian-related services globally. Its competitive advantage lies in its long-standing partnership with Atlassian, comprehensive service offerings, and global operational footprint. The business model focuses on technology-enabled services that reduce complexity and accelerate growth for enterprise customers. Revenue streams likely include consulting, managed services, licensing, training, and platform services. The target customers are enterprises using Atlassian products seeking expert support and solutions. Growth indicators include multiple global offices, a large certified workforce, and numerous active customers. The partnership ecosystem includes Atlassian and other major technology companies. The company emphasizes customer success and innovation, supported by strong branding and certifications.
Extracted Contact Information
Marketing Intelligence Data
Security Posture Analysis
Comprehensive Security Assessment
ServiceRocket demonstrates a mature security posture with enforced HTTPS, cookie consent mechanisms, and recognized certifications such as SOC 2 Type 2 and PCI DSS. No exposed sensitive data or vulnerable libraries were detected in the website content. However, explicit security headers like Content-Security-Policy and X-Frame-Options are not evident and should be implemented to enhance protection. There is no publicly available security policy or incident response contact information, which are important for transparency and readiness. GDPR compliance indicators are present through privacy and cookie policies. Overall, the security culture appears strong but could benefit from improved documentation and header configurations.
Strategic Recommendations
Priority Actions for Security Improvement
Implement and verify comprehensive security headers including Content-Security-Policy, X-Frame-Options, X-Content-Type-Options, and Referrer-Policy.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
ServiceRocket Inc
ServiceRocket is a global company headquartered in Palo Alto, California. ServiceRocket is a trusted partner to thousands of enterprises including Atlassian, Salesforce and Meta. As a tech-enabled services company, our people and technology reduce complexity and accelerate growth. Customer success is at the heart of what we do. Our diverse team of Rocketeers collaborate across Asia, Australia, Europe, North and South America. Their commitment to the success of our partners, customers and each other, fuels The Rocket.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- No exposed sensitive data in HTML
- Use of security and privacy compliance badges
- Cookie consent mechanism implemented
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is professionally designed and fully accessible
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
Complex SPF record
LOWToo many include statements can cause lookup limits
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 36 days
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Delete Lock Not Enabled
LOWDomain can be deleted without additional verification
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does servicerocket.com compare?
See how servicerocket.com stacks up against similar websites in the same industry.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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