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Is servicesaustralia.gov.au a Scam? Security Check Results - Services Australia

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Is servicesaustralia.gov.au Safe? Security Analysis for Services Australia

https://servicesaustralia.gov.au

Check if servicesaustralia.gov.au is a scam or legitimate. Free security scan and reviews.

GovernmentAustraliaenterprise
JavaScriptNew Relic monitoringMicrosoft ClarityGoogle Tag Manager
Analyzed 7/27/2025Completed 12:59:15 PM
51
Security Score
MEDIUM RISK
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Domainservicesaustralia.gov.au
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SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

AI Summary

Services Australia is the official Australian government agency responsible for delivering a wide range of social services and government payments, including Medicare, Centrelink, and child support. The website serves a… Unlock the full Guard report to read the complete analysis.

Detected Technologies

JavaScriptNew Relic monitoringMicrosoft ClarityGoogle Tag Manager
Continuous monitoring

Keep servicesaustralia.gov.au under constant watch

Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.

Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

1 finding

0/100

GDPR Compliance

3 findings

58/100

NIS2 Compliance

8 findings

17/100

Email Security

4 findings

70/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Snapshot shown below. Unlock the full AI report for complete market insights, audience profiling, and step-by-step recommendations.

Business Intelligence

Market & Strategic Analysis

Services Australia operates as a government entity providing essential social services and payments to Australian citizens and residents. Its market position is that of a primary government service provider with a broad mandate covering healthcare, social welfare, child support, and business services. The business model is service-oriented, funded by government budgets, focusing on accessibility and compliance rather than profit. The target customer segments include individuals requiring social support, health professionals, businesses interacting with government programs, and community groups. The agency maintains partnerships with related government portals such as myGov, Centrelink Business Online, and Child Support Business Online, forming an integrated ecosystem for service delivery. Growth indicators are aligned with government policy and social needs rather than commercial metrics. The website's professional content, consistent branding, and trust signals reinforce its authoritative position in the market.

Security Posture Analysis

Comprehensive Security Assessment

The website exhibits a strong security posture with enforced HTTPS, robust SSL configuration, and implementation of key security headers such as Content-Security-Policy and Strict-Transport-Security. There is no evidence of exposed sensitive information or use of vulnerable libraries. The presence of monitoring tools like New Relic and Microsoft Clarity indicates active performance and security monitoring. However, the absence of publicly available security policies, incident response contacts, and vulnerability disclosure programs represents a gap in transparency and user assurance. Compliance with privacy regulations is evident through comprehensive privacy and cookie policies. Incident response readiness and security culture indicators are not explicitly documented, suggesting an area for improvement to align with best practices and enhance stakeholder confidence.

Strategic Recommendations

Priority Actions for Security Improvement

1

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Observations

AI-powered comprehensive website and business analysis.

A preview of your strategic observations is visible. Upgrade to unlock the full competitive positioning, trust signals, and branding checklist.

AI-Enhanced Website Analysis

Business Insights

Company:

Services Australia

Description:

We deliver government payments and services

Key Services:
Government paymentsSocial servicesChild supportMedicareCentrelink
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
JavaScriptNew Relic monitoringMicrosoft ClarityGoogle Tag Manager
Frameworks:
Drupal CMS
Performance:

fast

Mobile:

excellent

Accessibility:

excellent

SEO:

excellent

Security Assessment

Security Score:
90/100
Best Practices:
  • HTTPS enforced
  • Use of security headers
  • No exposed sensitive data in HTML
  • No vulnerable libraries detected

Analytics & Tracking

Services:
Microsoft ClarityGoogle Analytics (via GTM)New Relic Browser
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Tracking Pixels:
Microsoft ClarityNew Relic
Marketing Tools:
Microsoft Clarity
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is a government portal for Australian social services

🛡️Security Headers

HTTP security headers analysis and recommendations.

Some header findings are shown. Unlock to see the full checklist, impacted endpoints, and remediation guidance.

Security Headers

HTTP security headers analysis

0/100
Score
Analysis failed - content could not be retrieved

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

Preview of GDPR checkpoints is visible. Unlock to reveal full evidence, policy excerpts, and DPIA guidance.

GDPR Compliance

Privacy and data protection assessment

58/100
Score

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage Unlock the full report to read the complete fix.

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies Unlock the full report to read the complete fix.

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements Unlock the full report to read the complete fix.

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

You can see headline NIS2 checks. Upgrade to access the full control mapping, severity breakdown, and remediation plan.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures Unlock the full report to read the complete fix.

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure Unlock the full report to read the complete fix.

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management Unlock the full report to read the complete fix.

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans Unlock the full report to read the complete fix.

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity Unlock the full report to read the complete fix.

No security contact information

HIGH

NIS2 requires clear incident reporting channels Unlock the full report to read the complete fix.

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure Unlock the full report to read the complete fix.

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts Unlock the full report to read the complete fix.

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Quick view of email authentication checks is provided. Unlock to uncover full DNS evidence, record diffs, and fix scripts.

Email Security

SPF, DKIM, and DMARC validation

70/100
Score

No DKIM record found

MEDIUM

DKIM adds cryptographic signatures to emails Unlock the full report to read the complete fix.

No BIMI Record

LOW

BIMI displays brand logos in email clients Unlock the full report to read the complete fix.

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery Unlock the full report to read the complete fix.

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues Unlock the full report to read the complete fix.

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:spf.humanservices.gov.au include:_spf.createsend.com ip4:203.13.3.118 ip4:203.13.3.97 ip4:203.13.3.125 ip4:203.13.3.126 ip4:203.13.3.20/31 ip4:113.20.5.177 ip4:161.146.241.64/27 -all
DNS Lookups:2/10
Policy:-all
DMARC Details
Policy:reject
Aggregate Reports:dhs-au@rua.agari.com
Forensic Reports:dhs-au@ruf.agari.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

This is a teaser of the TLS audit. Unlock to view certificate chains, cipher support tables, and remediation steps.

SSL/TLS Security

Certificate validity and encryption analysis

0/100
Score

Unable to retrieve SSL certificate

CRITICAL

Could not establish secure connection to retrieve certificate information Unlock the full report to read the complete fix.

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

Unlock the full DNS posture audit to reveal misconfigurations, zone records, and actionable fixes.

DNS Health

DNS configuration and security assessment

75/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain Unlock the full report to read the complete fix.

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found Unlock the full report to read the complete fix.

Domain Transfer Lock Not Enabled

MEDIUM

Domain can be transferred without authorization Unlock the full report to read the complete fix.

Domain Registration Details

Protection Level
moderateDNSSEC OFF

DNS Records

A Records:13.236.242.190, 54.206.239.18, 54.252.75.26
Name Servers:
ns1.servicesaustralia.gov.au
ns2.servicesaustralia.gov.au
MX Records:
10: mailin12.servicesaustralia.gov.au
10: mailin9.servicesaustralia.gov.au
10: mailin11.servicesaustralia.gov.au
10: mailin10.servicesaustralia.gov.au
10: mailin8.servicesaustralia.gov.au
10: mailin7.servicesaustralia.gov.au

DNSSEC Status

DNSSEC Not Enabled

Network Security

Port scanning and network exposure analysis.

See a glimpse of exposed services. Unlock to access full port inventories, CVE lookups, and mitigation priorities.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports Unlock the full report to read the complete fix.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Unlock to view the complete technical breakdown, stack fingerprinting, and hardening checklist.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

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⭐ Verified Community Reviews

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