Is smartlook.com Safe? Security Analysis for Smartlook.com, s.r.o.
https://smartlook.comCheck if smartlook.com is a scam or legitimate. Free security scan and reviews.
Above Technology avg (72)
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
Smartlook.com, s.r.o. operates a sophisticated SaaS platform providing combined quantitative and qualitative product analytics for websites and mobile applications. The company offers session recordings, heatmaps, event tracking, funnels, and crash reports, targeting growing teams seeking actionable user insights. Recently acquired by Cisco, Smartlook holds a strong market position with over 2800 paying customers and extensive integration capabilities. The website is professionally designed, SEO optimized, and mobile responsive, reflecting a mature digital presence. Technically, the site runs on WordPress with modern analytics and consent management tools, ensuring good performance and compliance. Security posture is solid with HTTPS and cookie consent, though additional security headers and explicit incident response policies could enhance trust. Overall, the domain WHOIS data is unavailable, possibly due to privacy protection, but the Cisco acquisition and trust signals support legitimacy. Strategic recommendations include publishing security policies, enhancing header security, and adding vulnerability disclosure mechanisms.
Detected Technologies
5 urgent findings need attention
5 high
Keep smartlook.com under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
7 findings
45/100
GDPR Compliance
2 findings
80/100
NIS2 Compliance
6 findings
47/100
Email Security
4 findings
80/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Smartlook operates in the technology sector, focusing on product analytics for web and mobile platforms. Its SaaS business model includes free trials and demos, targeting mid-sized companies and growing teams. The recent Cisco acquisition indicates strong growth and strategic value. The company leverages partnerships and integrations with Salesforce, Slack, Intercom, Zendesk, and others, enhancing its ecosystem. The website content is rich, with educational resources, case studies, and active social media engagement, supporting customer acquisition and retention. Trust indicators such as high ratings on Capterra, G2 Crowd, Gartner, and TrustRadius reinforce market credibility. The absence of WHOIS data is a minor concern but offset by the overall professional presentation and corporate backing.
Security Posture Analysis
Comprehensive Security Assessment
The website enforces HTTPS and uses Google Tag Manager and cookie consent scripts, indicating awareness of privacy and security best practices. However, no explicit security headers (CSP, HSTS, X-Frame-Options) were detected in the provided data, and no published security or incident response policies were found. There is no visible vulnerability disclosure or security.txt file. No exposed sensitive data or vulnerable libraries were identified. The security score is good but could be improved by implementing additional HTTP security headers, publishing a security policy, and providing clear incident response contacts. The lack of WHOIS data is noted but does not directly impact security posture. Overall, the site demonstrates a moderate to high security maturity level appropriate for its business type.
Strategic Recommendations
Priority Actions for Security Improvement
Publish a detailed security policy and incident response contact information on the website.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Smartlook.com, s.r.o.
Smartlook is a free and intuitive product analytics tool for websites and mobile apps. Visitor recordings, heatmaps, conversion funnels, and automatic event tracking provide user behavior insights.
excellent
consistent
Technical Stack
moderate
good
good
excellent
Security Assessment
- HTTPS enforced
- Use of Google Tag Manager with deferred loading
- Cookie consent mechanism implemented
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and no blocking
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Weak X-Frame-Options configuration
LOWCurrent value: "SAMEORIGIN, SAMEORIGIN"
Weak X-Content-Type-Options configuration
LOWCurrent value: "nosniff, nosniff"
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
Complex SPF record
LOWToo many include statements can cause lookup limits
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does smartlook.com compare?
See how smartlook.com stacks up against similar websites in the same industry.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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