Is supportandgo.com Safe? Security Analysis for Samsonite IP Holdings S.àr.l.
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
The website www.supportandgo.com operates as a service platform for multiple well-known luggage brands including Samsonite, American Tourister, Tumi, Lipault, Gregory, and Hartmann. It provides users with tools to find s… Unlock the full Guard report to read the complete analysis.
Detected Technologies
Keep supportandgo.com under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
Cancel anytime. Alerts sent to the contacts you choose. Unlock the full report to view historical timelines and alerts.
Security Headers
4 findings
70/100
GDPR Compliance
3 findings
68/100
NIS2 Compliance
9 findings
2/100
Email Security
2 findings
80/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Snapshot shown below. Unlock the full AI report for complete market insights, audience profiling, and step-by-step recommendations.
Business Intelligence
Market & Strategic Analysis
The website serves as a centralized service portal for multiple luggage brands under the Samsonite IP Holdings S.àr.l. umbrella. Its business model focuses on providing after-sales support and service facilitation to both consumers and dealers. The presence of multiple brand logos and dedicated brand service links indicates a broad target customer base. The lack of direct contact emails or phone numbers suggests a preference for controlled communication via forms, possibly to streamline support requests. The site does not display explicit revenue streams but likely supports brand loyalty and customer retention through service offerings. The absence of WHOIS data is unusual for a large brand and may indicate use of a proxy or subdomain. No direct partnerships or subsidiaries beyond the listed brands are evident from the site content.
Security Posture Analysis
Comprehensive Security Assessment
The security posture of the website is moderate. The use of HTTPS is assumed but not explicitly confirmed in the provided data. Forms are protected with anti-forgery tokens, indicating awareness of common web security practices. However, the absence of critical security headers such as Content Security Policy, HSTS, and X-Frame-Options reduces the overall security robustness. No incident response or security policy information is published, and no dedicated security contact channels are provided. The lack of WHOIS registration data is a red flag for domain legitimacy and could pose risks related to trust and phishing. Overall, while no immediate vulnerabilities are evident, the site would benefit from enhanced security controls and transparency.
Strategic Recommendations
Priority Actions for Security Improvement
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✨Observations
AI-powered comprehensive website and business analysis.
A preview of your strategic observations is visible. Upgrade to unlock the full competitive positioning, trust signals, and branding checklist.
AI-Enhanced Website Analysis
Business Insights
Samsonite IP Holdings S.àr.l.
Service website providing tools to find answers to service requirements for multiple luggage brands including Samsonite, American Tourister, Tumi, Lipault, Gregory, and Hartmann.
good
consistent
Technical Stack
moderate
good
basic
basic
Security Assessment
- Use of HTTPS assumed (no explicit data)
- Secure forms with anti-forgery tokens
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website serves as a multi-brand luggage service portal
🛡️Security Headers
HTTP security headers analysis and recommendations.
Some header findings are shown. Unlock to see the full checklist, impacted endpoints, and remediation guidance.
Security Headers
HTTP security headers analysis
Weak X-Frame-Options configuration
LOWCurrent value: "SAMEORIGIN, SAMEORIGIN, SAMEORIGIN, SAMEORIGIN" Unlock the full report to read the complete fix.
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended) Unlock the full report to read the complete fix.
Missing Referrer-Policy header
LOWControls referrer information sent with requests Unlock the full report to read the complete fix.
Missing Permissions-Policy header
MEDIUMControls browser features and APIs Unlock the full report to read the complete fix.
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
Preview of GDPR checkpoints is visible. Unlock to reveal full evidence, policy excerpts, and DPIA guidance.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage Unlock the full report to read the complete fix.
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR Unlock the full report to read the complete fix.
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements Unlock the full report to read the complete fix.
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
You can see headline NIS2 checks. Upgrade to access the full control mapping, severity breakdown, and remediation plan.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures Unlock the full report to read the complete fix.
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure Unlock the full report to read the complete fix.
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management Unlock the full report to read the complete fix.
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans Unlock the full report to read the complete fix.
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity Unlock the full report to read the complete fix.
No security contact information
HIGHNIS2 requires clear incident reporting channels Unlock the full report to read the complete fix.
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure Unlock the full report to read the complete fix.
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts Unlock the full report to read the complete fix.
Critical sector without clear security compliance
HIGHDetected sectors: transport, digital Unlock the full report to read the complete fix.
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Quick view of email authentication checks is provided. Unlock to uncover full DNS evidence, record diffs, and fix scripts.
Email Security
SPF, DKIM, and DMARC validation
No DMARC reporting
LOWDMARC aggregate reports not configured Unlock the full report to read the complete fix.
No DKIM record found
MEDIUMDKIM adds cryptographic signatures to emails Unlock the full report to read the complete fix.
SPF Details
DMARC Details
MTA-STS Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
This is a teaser of the TLS audit. Unlock to view certificate chains, cipher support tables, and remediation steps.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1 Unlock the full report to read the complete fix.
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs Unlock the full report to read the complete fix.
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints Unlock the full report to read the complete fix.
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
Unlock the full DNS posture audit to reveal misconfigurations, zone records, and actionable fixes.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain Unlock the full report to read the complete fix.
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found Unlock the full report to read the complete fix.
Domain Delete Lock Not Enabled
LOWDomain can be deleted without additional verification Unlock the full report to read the complete fix.
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
See a glimpse of exposed services. Unlock to access full port inventories, CVE lookups, and mitigation priorities.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports Unlock the full report to read the complete fix.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Unlock to view the complete technical breakdown, stack fingerprinting, and hardening checklist.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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