Is usabilla.com Safe? Security Analysis for SurveyMonkey
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Above Technology avg (72)
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500+
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
SurveyMonkey is a well-established SaaS company founded in 1999, providing online survey and feedback solutions primarily targeting customer experience professionals and businesses. The company operates under the parent brand Momentive and offers a comprehensive platform for surveys, forms, market research, and customer feedback management. The website reflects a mature digital presence with consistent branding, professional design, and clear navigation tailored to its enterprise audience. Technically, the website leverages modern web technologies including React, Google Tag Manager, and privacy management tools like Fides.js. The site is mobile-optimized, accessible, and performs moderately well. The use of structured data enhances SEO and content discoverability. Analytics and marketing tools are integrated responsibly with visible cookie consent mechanisms. From a security perspective, the site enforces HTTPS and demonstrates good security practices including cookie consent and privacy policies. However, explicit security headers and incident response contacts are not clearly visible, and the WHOIS data is unavailable, which slightly reduces domain trust verification. No vulnerabilities or exposed sensitive data were detected in the provided content. Overall, SurveyMonkey presents a high-quality, trustworthy online presence with strong privacy compliance and business credibility. The main risk lies in the lack of publicly available WHOIS data, which may be due to registry policies but should be monitored. Strategic recommendations include enhancing transparency around security headers, incident response, and vulnerability disclosures to further strengthen trust and compliance.
Detected Technologies
6 urgent findings need attention
6 high
Keep usabilla.com under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
3 findings
70/100
GDPR Compliance
1 finding
95/100
NIS2 Compliance
8 findings
17/100
Email Security
No critical findings yet
100/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
SurveyMonkey holds a leading position in the online survey and feedback market, serving a broad enterprise customer base. Its SaaS business model focuses on subscription-based revenue streams with additional services in market research and customer experience management. The company benefits from strong brand recognition, a comprehensive product suite, and a global digital footprint. Partnerships and integrations with third-party platforms enhance its ecosystem. The website content and structure indicate a focus on professional users and decision-makers in marketing, HR, IT, and customer experience roles. Growth indicators include active content updates, webinars, and a trust center emphasizing compliance and security.
Security Posture Analysis
Comprehensive Security Assessment
The website demonstrates a mature security posture with enforced HTTPS, cookie consent mechanisms, and comprehensive privacy policies aligned with GDPR. The presence of a trust center page indicates organizational commitment to security and compliance. However, the absence of explicit security headers in the analyzed content and lack of incident response contact details represent areas for improvement. No signs of malware, phishing, or exposed credentials were found. The integration of third-party analytics and marketing scripts is managed with user consent, reducing privacy risks. Overall, the security maturity is good but could be enhanced by publishing vulnerability disclosure policies and security.txt files.
Strategic Recommendations
Priority Actions for Security Improvement
Implement and publicly document security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
SurveyMonkey
Surveymonkey is an online surveys and forms platform that allows users and organisations to customize, analyze and distribute surveys with ease.
excellent
consistent
Technical Stack
moderate
excellent
good
good
Security Assessment
- HTTPS enforced
- Cookie consent mechanism
- Privacy policy and trust center
- No exposed sensitive data in HTML
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and navigation
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
SPF Details
DKIM Selectors Found
DMARC Details
MTA-STS Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 77 days
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does usabilla.com compare?
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🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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