Is uservoice.com Safe? Security Analysis for UserVoice
https://uservoice.comCheck if uservoice.com is a scam or legitimate. Free security scan and reviews.
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
UserVoice is an enterprise-grade SaaS company specializing in customer feedback management and product discovery software. Founded in 2008 and headquartered in Raleigh, NC, UserVoice offers a cloud-based platform that centralizes user feedback, applies AI-powered analysis, and integrates with CRM and analytics tools to help product teams prioritize feature development and maintain customer trust. The website is professionally designed, mobile-optimized, and rich in content, reflecting a mature digital presence. The technical infrastructure leverages modern analytics and marketing technologies, including Google Analytics, Heap, and Zoho PageSense, alongside customer engagement tools like ChiliPiper and Zendesk. Security posture is strong with HTTPS enforced and privacy policies clearly stated, although explicit security headers and vulnerability disclosure mechanisms could be improved. Overall, UserVoice presents a trustworthy and professional online presence with minor gaps in WHOIS transparency and public security disclosures.
Detected Technologies
8 urgent findings need attention
8 high
Keep uservoice.com under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
5 findings
60/100
GDPR Compliance
4 findings
53/100
NIS2 Compliance
8 findings
17/100
Email Security
No critical findings yet
100/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
UserVoice occupies a strong market position as a leading product feedback management platform trusted by major enterprises such as Zendesk, Adobe, and Electronic Arts. Its business model is SaaS-based, targeting product operations teams, product managers, and customer success leaders who require systematic feedback collection and analysis to drive data-driven product decisions. The company emphasizes continuous product discovery, customer engagement, and internal alignment. The platform's integration ecosystem and AI capabilities provide competitive advantages. While WHOIS data is unavailable, the website's branding, content quality, and trust signals support legitimacy. No direct subsidiaries or parent companies were identified. The company maintains active social media presence on LinkedIn, Twitter, and Facebook.
Extracted Contact Information
Marketing Intelligence Data
Physical Addresses (1)
Security Posture Analysis
Comprehensive Security Assessment
UserVoice demonstrates a solid security posture with HTTPS enforced site-wide and comprehensive privacy and security compliance pages. The use of third-party security widgets and disabling cookies in Zendesk widget indicates attention to privacy. However, the absence of explicit security headers such as X-Frame-Options and X-Content-Type-Options, lack of a public vulnerability disclosure or security.txt file, and no incident response contact information represent areas for improvement. No vulnerabilities or exposed sensitive data were detected in the analyzed content. The site complies with GDPR and provides cookie consent mechanisms. Overall, the security maturity is good but could be enhanced with more transparent security disclosures and headers.
Strategic Recommendations
Priority Actions for Security Improvement
Publish explicit security headers including X-Frame-Options and X-Content-Type-Options to improve defense-in-depth.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
UserVoice
UserVoice helps companies collect, analyze, and act on customer feedback to build better products and maintain customer trust.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- No exposed sensitive data in HTML
- Use of security and compliance pages
- Use of third-party security widgets (Zendesk with cookies disabled)
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and professional design
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
SPF Details
DKIM Selectors Found
DMARC Details
MTA-STS Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
SSL Certificate Expires Soon
HIGHSSL certificate expires in 18 days
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does uservoice.com compare?
See how uservoice.com stacks up against similar websites in the same industry.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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PDF Report & Export
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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