Is vital.io Safe? Security Analysis for Vital Software Inc.
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Below Healthcare avg (65)
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
Vital Software Inc. operates a sophisticated patient experience technology platform that leverages AI and live EHR data integration to enhance healthcare delivery across emergency, inpatient, and urgent care settings. The company is well-positioned in the healthcare technology market, trusted by over 100 hospitals, and recognized for significantly improving patient satisfaction and operational outcomes. Their platform offers seamless integration with major EHR systems and emphasizes enterprise-grade security and compliance, including HITRUST and SOC2 certifications. Technically, the website is built on modern frameworks such as Next.js and React, hosted on AWS infrastructure, and employs advanced analytics and marketing tools like Google Tag Manager and LinkedIn Insight. The site demonstrates excellent performance, mobile optimization, and accessibility, reflecting a mature digital presence. Security practices are robust, with HTTPS enforcement and strong security headers, although DNSSEC is not enabled. The security posture is strong, with no evident vulnerabilities or exposed sensitive data. However, the absence of a cookie consent mechanism and explicit incident response contacts are areas for improvement. Privacy compliance is supported by a comprehensive privacy policy and GDPR adherence, but cookie consent implementation would enhance compliance further. Overall, Vital presents a credible, professional, and secure online presence aligned with its healthcare technology business. Strategic recommendations include enabling DNSSEC, implementing cookie consent, publishing a vulnerability disclosure policy, and providing clear incident response contacts to further strengthen trust and compliance.
Detected Technologies
10 urgent findings need attention
10 high
- + 2 more findings in the full report below
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Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
6 findings
40/100
GDPR Compliance
4 findings
53/100
NIS2 Compliance
8 findings
17/100
Email Security
5 findings
65/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Vital Software Inc. targets healthcare providers and hospitals with a B2B SaaS model focused on patient experience technology. Their competitive advantage lies in high patient adoption rates, AI-driven personalized communication, and seamless EHR integration. Revenue streams likely include subscription fees for their platform modules (Emergency, Inpatient, Urgent Care). The company has a strong partnership ecosystem with major healthcare systems and investors, signaling growth and market validation. Their strategic focus on innovation and compliance positions them well for sustained expansion in the healthcare technology sector.
Security Posture Analysis
Comprehensive Security Assessment
Vital demonstrates a mature security posture with enterprise-grade protections, including HITRUST and SOC2 certifications, HTTPS enforcement, and comprehensive HIPAA compliance. No critical vulnerabilities or exposed sensitive data were detected. However, the lack of a published vulnerability disclosure program and incident response contacts could hinder rapid response to security incidents. GDPR compliance is evident, but cookie consent mechanisms are absent, representing a compliance gap. Overall, the security culture appears strong but could benefit from enhanced transparency and user privacy controls.
Strategic Recommendations
Priority Actions for Security Improvement
Enable DNSSEC to improve DNS security and prevent spoofing.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Vital Software Inc.
Vital provides a patient experience technology platform that uses AI and live EHR data integration to improve patient care, satisfaction, and outcomes across hospital, emergency, and urgent care settings.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- HITRUST and SOC2 certifications
- Enterprise-grade data protection
- No exposed sensitive data in HTML
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and no blocking mechanisms.
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
DMARC not enforcing
MEDIUMDMARC policy is set to "none"
Weak DKIM Key
HIGHDKIM selector 'google' uses 888-bit key
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 40 days
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
Domain Delete Lock Not Enabled
LOWDomain can be deleted without additional verification
DMARC Policy Set to None
LOWDMARC is configured but not enforcing any policy
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does vital.io compare?
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🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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PDF Report & Export
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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