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Is vivocha.com a Scam? Security Check Results - Vivocha

vivocha.com Security Report Summary

vivocha.com received a security score of 64 out of 100 in Guard's comprehensive security analysis, classified as "Moderate Risk". This report covers Vivocha's website security posture. Vivocha operates in the Technology industry in N/a.

Vivocha operates as a technology company specializing in customer engagement software, offering a comprehensive platform that integrates live chat, video chat, click-to-call, co-browsing, and callback functionalities. The company targets businesses seeking to enhance real-time communication and collaboration with their customers, positioning itself as a modern and versatile B2B SaaS provider. The website reflects a mature digital presence with consistent branding and a professional design, supported by structured data and social media integration. Technically, the site is built on WordPress with the Divi theme, leveraging common web technologies such as jQuery and Google Tag Manager, and includes privacy compliance mechanisms like a cookie consent banner. Security posture is generally good with HTTPS enforced, though the absence of explicit security headers and detailed privacy policies suggests room for improvement. The lack of WHOIS registration data introduces some uncertainty regarding domain legitimacy, but the overall content and digital footprint support a credible business identity.

The security scan identified 32 findings across security headers, SSL/TLS, DNS health, email security, GDPR compliance, and NIS2 compliance analysis modules.

Technologies detected: WordPress, Divi Theme, jQuery, Google Tag Manager, Matomo Analytics, CookieYes Consent.

About this security scan

Guard performs automated security assessments of websites by analyzing SSL/TLS certificates, HTTP security headers, DNS configuration, email authentication protocols (SPF, DKIM, DMARC), GDPR compliance indicators, NIS2 directive compliance, network exposure, and AI-powered business intelligence. Each report provides domain-specific findings, risk scores, and actionable recommendations.

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Is vivocha.com Safe? Security Analysis for Vivocha

https://vivocha.com

Check if vivocha.com is a scam or legitimate. Free security scan and reviews.

TechnologyN/amedium
WordPressDivi ThemejQueryGoogle Tag ManagerMatomo Analytics+1 more
Analyzed 10/9/2025Completed 1:09:06 AM6mo ago
64
Security Score
MEDIUM RISK

Below Technology avg (72)

10,000+

Domains scanned

500+

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Domainvivocha.com
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SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

AI Summary

Vivocha operates as a technology company specializing in customer engagement software, offering a comprehensive platform that integrates live chat, video chat, click-to-call, co-browsing, and callback functionalities. The company targets businesses seeking to enhance real-time communication and collaboration with their customers, positioning itself as a modern and versatile B2B SaaS provider. The website reflects a mature digital presence with consistent branding and a professional design, supported by structured data and social media integration. Technically, the site is built on WordPress with the Divi theme, leveraging common web technologies such as jQuery and Google Tag Manager, and includes privacy compliance mechanisms like a cookie consent banner. Security posture is generally good with HTTPS enforced, though the absence of explicit security headers and detailed privacy policies suggests room for improvement. The lack of WHOIS registration data introduces some uncertainty regarding domain legitimacy, but the overall content and digital footprint support a credible business identity.

Detected Technologies

WordPressDivi ThemejQueryGoogle Tag ManagerMatomo AnalyticsCookieYes Consent

9 urgent findings need attention

9 high

  • + 1 more findings in the full report below
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Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.

Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

6 findings

45/100

GDPR Compliance

3 findings

68/100

NIS2 Compliance

8 findings

17/100

Email Security

5 findings

65/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Vivocha's market positioning as a next-generation customer engagement platform is reinforced by its feature-rich service offerings and acquisition by Covisian Group, indicating strategic growth and industry relevance. The business model focuses on delivering SaaS solutions to enterprises and medium-sized businesses, emphasizing customer support efficiency and enhanced interaction channels. The presence of official documentation, support portals, and a company blog demonstrates a well-rounded ecosystem supporting customer success and partner engagement. However, the absence of explicit contact information and detailed corporate disclosures on the main site may limit direct customer trust and engagement. The company leverages modern marketing and analytics tools to optimize user experience and track engagement, aligning with industry best practices.

Security Posture Analysis

Comprehensive Security Assessment

The website enforces HTTPS, ensuring encrypted communications, and implements a cookie consent mechanism indicating awareness of privacy regulations. However, the lack of visible security headers such as Content Security Policy, HSTS, and X-Frame-Options reduces the overall security robustness. No exposed sensitive data or vulnerable libraries were detected in the analyzed content, and no direct incident response or security policy information is provided, which could hinder rapid response to security events. The missing WHOIS data raises concerns about domain registration transparency, which is a critical trust factor. Overall, the security posture is moderate, with recommendations to enhance header configurations, publish security policies, and provide clear incident response contacts to strengthen trust and compliance.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a comprehensive privacy policy and terms of service pages prominently linked on the website.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Vivocha

Description:

Vivocha provides a next generation customer interaction platform enabling engagement and communication with prospects and customers via Video, Voice, Chat, and collaboration tools on websites and mobile apps.

Key Services:
Live ChatClick2CallCo-browsingVideo ChatCallBack
Content Quality:

good

Branding:

consistent

Technical Stack

Technologies:
WordPressDivi ThemejQueryGoogle Tag ManagerMatomo AnalyticsCookieYes Consent
Frameworks:
Yoast SEO
Platforms:
WordPress CMS
Performance:

moderate

Mobile:

good

Accessibility:

basic

SEO:

good

Security Assessment

Security Score:
75/100
Best Practices:
  • HTTPS enforced
  • Cookie consent banner implemented

Analytics & Tracking

Services:
Matomo
Tracking Level:moderate
Privacy Compliance:basic

Advertising & Marketing

Tracking Pixels:
Matomo
Transparency Level:basic

Website Quality Assessment

Design Quality:good
User Experience:good
Content Relevance:good
Navigation Clarity:good
Professionalism:good
Trustworthiness:high

Key Observations

1

Website is accessible with full content and no blocking detected.

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🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

45/100
Score

Weak Strict-Transport-Security configuration

LOW

Current value: "max-age=15724800; includeSubDomains; preload"

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Weak Referrer-Policy configuration

LOW

Current value: "no-referrer-when-downgrade"

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

68/100
Score

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

No Data Protection Officer mentioned

LOW

Large organizations may need to designate a DPO under GDPR

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

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📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

65/100
Score

DMARC not enforcing

MEDIUM

DMARC policy is set to "none"

Weak DKIM Key

HIGH

DKIM selector 'google' uses 896-bit key

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:_spf.google.com include:mail.zendesk.com include:amazonses.com a:nodes.u3.cloud.vivocha.com ip4:35.156.231.69 ~all
DNS Lookups:4/10
Policy:~all
DKIM Selectors Found
Selector:google(896-bit rsa)
DMARC Details
Policy:none
Aggregate Reports:dmarc@vivocha.com
Forensic Reports:dmarc@vivocha.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

62/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

OCSP Stapling Not Enabled

LOW

OCSP stapling improves performance and privacy

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 76 days

Mixed Content Detected

MEDIUM

8 resources loaded over insecure HTTP

Partial SSL/TLS Assessment

LOW

Completed 3 of 4 security checks due to time constraints

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

80/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

DMARC Policy Set to None

LOW

DMARC is configured but not enforcing any policy

Domain Registration Details

Domain Age
15 years(mature)
Expiry Risk
none(1484 days)
Protection Level
strongDNSSEC OFF

DNS Records

A Records:18.158.43.198, 35.156.90.189, 52.58.86.20
Name Servers:
ns-1065.awsdns-05.org
ns-1821.awsdns-35.co.uk
ns-420.awsdns-52.com
ns-661.awsdns-18.net
MX Records:
5: alt2.aspmx.l.google.com
1: aspmx.l.google.com
10: alt3.aspmx.l.google.com
10: alt4.aspmx.l.google.com
5: alt1.aspmx.l.google.com
SOA:Serial: 1, TTL: 86400s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:100ms

SPF Analysis

SPF Record:
v=spf1 include:_spf.google.com include:mail.zendesk.com include:amazonses.com a:nodes.u3.cloud.vivocha.com ip4:35.156.231.69 ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

How does vivocha.com compare?

See how vivocha.com stacks up against similar websites in the same industry.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on a WordPress CMS platform using the Divi theme, incorporating jQuery and other standard JavaScript libraries. It integrates Matomo analytics for user tracking and Google Tag Manager for marketing and tag management. The site is mobile optimized with responsive design and uses modern web fonts from Google Fonts. Performance is moderate with asynchronous loading of scripts and optimized CSS delivery. SEO is enhanced through Yoast SEO plugin and structured data in JSON-LD format, improving search engine visibility. However, accessibility features are basic and could be improved to meet higher standards. Hosting provider details are not explicitly identified from the content. Overall, the technical infrastructure is solid but could benefit from enhanced security configurations and accessibility improvements.
Professional PDF & Marketing Data

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PDF Report & Export

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Marketing Intelligence

Contact emails, phone numbers & warm leads

49.90 €one-time • Incl. 21% VAT

Plan Comparison

FeaturePDF ReportMarketing+
Full security analysis
Professional PDF export
Email delivery
Lifetime access + unlock code
Contact emails & phones
Marketing outreach data

Already purchased?

Order summary

Domainvivocha.com
Access tierFull report or marketing add-on

Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.

VisaMastercardApple PayGoogle Pay

Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

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