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Is vocalls.ai a Scam? Security Check Results - VOCALLS

vocalls.ai Security Report Summary

vocalls.ai received a security score of 57 out of 100 in Guard's comprehensive security analysis, classified as "Elevated Risk". This report covers VOCALLS's website security posture. VOCALLS operates in the Technology industry in N/a.

VOCALLS is a technology company specializing in conversational AI automation for contact centers, offering voicebot, chatbot, and emailbot solutions to automate customer interactions. The company positions itself as a leader in contact center AI automation and has recently been acquired by CallMiner, indicating a strong market presence and strategic growth. The website is professionally designed, mobile-optimized, and uses modern web technologies including Webflow CMS, Google Analytics, and Cloudflare security features. Privacy and cookie policies are implemented with opt-in consent mechanisms, reflecting good privacy compliance. Security posture is strong with HTTPS, security headers, and CAPTCHA protections, though explicit security policies and incident response contacts are not publicly disclosed. Overall, the website and business appear legitimate and well-maintained, with a medium-sized enterprise profile focused on B2B SaaS solutions for customer service automation.

The security scan identified 29 findings across security headers, SSL/TLS, DNS health, email security, GDPR compliance, and NIS2 compliance analysis modules.

Technologies detected: Webflow CMS, Vimeo video embed, Google Tag Manager, Google Analytics, Cloudflare Turnstile captcha, Finsweet Cookie Consent.

About this security scan

Guard performs automated security assessments of websites by analyzing SSL/TLS certificates, HTTP security headers, DNS configuration, email authentication protocols (SPF, DKIM, DMARC), GDPR compliance indicators, NIS2 directive compliance, network exposure, and AI-powered business intelligence. Each report provides domain-specific findings, risk scores, and actionable recommendations.

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Is vocalls.ai Safe? Security Analysis for VOCALLS

https://vocalls.ai

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TechnologyN/amedium
Webflow CMSVimeo video embedGoogle Tag ManagerGoogle AnalyticsCloudflare Turnstile captcha+1 more
Analyzed 10/12/2025Completed 12:50:03 AM6mo ago
57
Security Score
MEDIUM RISK

Below Technology avg (72)

10,000+

Domains scanned

500+

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SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

AI Summary

VOCALLS is a technology company specializing in conversational AI automation for contact centers, offering voicebot, chatbot, and emailbot solutions to automate customer interactions. The company positions itself as a leader in contact center AI automation and has recently been acquired by CallMiner, indicating a strong market presence and strategic growth. The website is professionally designed, mobile-optimized, and uses modern web technologies including Webflow CMS, Google Analytics, and Cloudflare security features. Privacy and cookie policies are implemented with opt-in consent mechanisms, reflecting good privacy compliance. Security posture is strong with HTTPS, security headers, and CAPTCHA protections, though explicit security policies and incident response contacts are not publicly disclosed. Overall, the website and business appear legitimate and well-maintained, with a medium-sized enterprise profile focused on B2B SaaS solutions for customer service automation.

Detected Technologies

Webflow CMSVimeo video embedGoogle Tag ManagerGoogle AnalyticsCloudflare Turnstile captchaFinsweet Cookie Consent

7 urgent findings need attention

1 critical · 6 high

Continuous monitoring

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Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.

Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

7 findings

30/100

GDPR Compliance

2 findings

83/100

NIS2 Compliance

8 findings

17/100

Email Security

5 findings

65/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

VOCALLS targets contact centers and enterprises seeking to improve customer experience through AI-driven automation. Their business model is SaaS-based, providing AI automation tools that integrate with existing telephone and contact center systems. The acquisition by CallMiner suggests a consolidation strategy to enhance AI capabilities in the customer interaction analytics market. The company showcases reputable clients and emphasizes rapid value delivery and ease of use. Marketing efforts include content marketing via blogs and case studies, and lead generation through contact forms and meeting bookings. The lack of direct contact emails or phone numbers on the site suggests a controlled lead capture approach. The company operates primarily in the technology sector with a focus on AI and automation.

Security Posture Analysis

Comprehensive Security Assessment

The website enforces HTTPS with strong SSL configuration and includes multiple security headers such as Content-Security-Policy and Strict-Transport-Security. CAPTCHA protection via Cloudflare Turnstile is implemented to prevent automated abuse. Cookie consent is managed with an opt-in mechanism, supporting GDPR compliance. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the absence of a public security policy, incident response contacts, or vulnerability disclosure policy indicates areas for improvement in transparency and incident readiness. Overall, the security posture is solid for a SaaS website but could be enhanced by publishing formal security and incident response documentation.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a dedicated security policy page outlining security practices and compliance frameworks.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

VOCALLS

Description:

VOCALLS is a conversational AI automation platform for a better customer experience. Automate inbound and outbound tasks with a voicebot, chatbot, emailbot, and more.

Key Services:
Voicebot automationChatbot automationEmailbot automationInbound and outbound task automation
Content Quality:

good

Branding:

consistent

Technical Stack

Technologies:
Webflow CMSVimeo video embedGoogle Tag ManagerGoogle AnalyticsCloudflare Turnstile captchaFinsweet Cookie Consent
Platforms:
Webflow
Performance:

moderate

Mobile:

good

Accessibility:

basic

SEO:

good

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enforced
  • Use of Cloudflare Turnstile captcha
  • Cookie consent with opt-in mechanism

Analytics & Tracking

Services:
Google Analytics
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Marketing Tools:
HubSpot Meetings
Transparency Level:good

Website Quality Assessment

Design Quality:good
User Experience:good
Content Relevance:good
Navigation Clarity:good
Professionalism:good
Trustworthiness:high

Key Observations

1

Website is fully accessible with no blocking or WAF challenge

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🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

30/100
Score

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

83/100
Score

No Data Protection Officer mentioned

LOW

Large organizations may need to designate a DPO under GDPR

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

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📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

65/100
Score

No DMARC reporting

LOW

DMARC aggregate reports not configured

No DKIM record found

MEDIUM

DKIM adds cryptographic signatures to emails

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 ip4:51.89.98.89 ip4:51.89.96.176 include:_spf.google.com include:mailgun.org include:26769410.spf01.hubspotemail.net include:spf.protection.outlook.com ~all
DNS Lookups:4/10
Policy:~all
DMARC Details
Policy:quarantine

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

0/100
Score

Unable to retrieve SSL certificate

CRITICAL

Could not establish secure connection to retrieve certificate information

HSTS Missing includeSubDomains

LOW

HSTS header does not include subdomains

Partial SSL/TLS Assessment

LOW

Completed 2 of 4 security checks due to time constraints

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

75/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

Domain Transfer Lock Not Enabled

MEDIUM

Domain can be transferred without authorization

Domain Delete Lock Not Enabled

LOW

Domain can be deleted without additional verification

Domain Registration Details

Domain Age
5 years(mature)
Expiry Risk
low(expired)
Protection Level
noneDNSSEC OFF
Suspicious Indicators Detected
  • No domain protection locks enabled
  • Privacy/proxy registration detected

DNS Records

A Records:99.83.190.102, 75.2.70.75
Name Servers:
ns1.vocalls.eu
ns2.vocalls.eu
ns3.vocalls.cz
MX Records:
0: vocalls-ai.mail.protection.outlook.com
SOA:Serial: 2025101110, TTL: 3600s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:153ms

SPF Analysis

SPF Record:
v=spf1 ip4:51.89.98.89 ip4:51.89.96.176 include:_spf.google.com include:mailgun.org include:26769410.spf01.hubspotemail.net include:spf.protection.outlook.com ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

How does vocalls.ai compare?

See how vocalls.ai stacks up against similar websites in the same industry.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on Webflow CMS, leveraging modern front-end technologies and third-party integrations such as Vimeo for video content and HubSpot for meeting scheduling. Google Tag Manager and Google Analytics are used for tracking and analytics. The site is hosted likely on Webflow's infrastructure with Cloudflare CDN and security services. Performance is moderate with good mobile optimization and SEO meta tags present. Accessibility is basic but could be improved. No technical debt or deprecated libraries were detected in the provided HTML. The use of Cloudflare Turnstile CAPTCHA enhances security against bots. Overall, the technical infrastructure is modern and well-maintained, supporting a professional SaaS offering.
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PDF Report & Export

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39.90 €one-time • Incl. 21% VAT

Marketing Intelligence

Contact emails, phone numbers & warm leads

49.90 €one-time • Incl. 21% VAT

Plan Comparison

FeaturePDF ReportMarketing+
Full security analysis
Professional PDF export
Email delivery
Lifetime access + unlock code
Contact emails & phones
Marketing outreach data

Already purchased?

Order summary

Domainvocalls.ai
Access tierFull report or marketing add-on

Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.

VisaMastercardApple PayGoogle Pay

Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

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