Is yelp-support.com Safe? Security Analysis for Yelp Inc.
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
Yelp Inc. operates a leading online platform that connects consumers with local businesses through user-generated reviews, photos, and business information. The support center website provides resources for both consumers and business owners, including FAQs, business page management, advertising, and reservation services. The site targets a broad audience of consumers seeking local business information and business owners managing their Yelp presence. Technically, the site leverages Salesforce Visualforce technology, Amazon AWS hosting, and integrates Google Analytics and Tag Manager for tracking. However, the site suffers from a critical security shortfall due to the absence of a valid SSL certificate and lack of HTTPS support, which significantly impacts its security posture. Privacy policies and terms of service are well documented and linked to official Yelp domains, indicating good compliance practices. Contact information is provided primarily via phone numbers and a search form, but no direct email contacts or incident response channels are visible.
Detected Technologies
6 urgent findings need attention
6 high
Keep yelp-support.com under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
4 findings
65/100
GDPR Compliance
5 findings
43/100
NIS2 Compliance
7 findings
25/100
Email Security
1 finding
50/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Yelp maintains a strong market position as a trusted local business review platform with a large user base and extensive business services. Its business model combines user-generated content with advertising and business tools such as reservations and guest management. The website content and linked domains confirm a consistent and professional brand presence. The use of Salesforce and AWS indicates a mature technical infrastructure. The absence of explicit security policies or vulnerability disclosure mechanisms suggests room for improvement in transparency and security culture. The presence of multiple official Yelp domains as partners reinforces the ecosystem's robustness.
Security Posture Analysis
Comprehensive Security Assessment
The website's security posture is weakened by the lack of a valid SSL certificate and disabled TLS protocols, exposing users to potential risks such as data interception. While security headers like Content-Security-Policy, HSTS, and X-Frame-Options are present, their effectiveness is limited without proper HTTPS. No incident response or vulnerability disclosure information is provided, which could hinder timely handling of security issues. The site does not implement OCSP stapling or session resumption, impacting performance and security. Overall, the site requires urgent remediation of SSL/TLS issues and enhancement of security transparency to meet modern standards.
Strategic Recommendations
Priority Actions for Security Improvement
Immediately obtain and deploy a valid SSL/TLS certificate to enable HTTPS across the site.
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
Insufficient contact information
MEDIUMGDPR requires organizations to provide clear contact details
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
Email Security Check Incomplete
MEDIUMSome email security checks timed out
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
SSL/TLS Check Incomplete
MEDIUMSome SSL/TLS checks timed out
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DNS Records
DNSSEC Status
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does yelp-support.com compare?
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🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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PDF Report & Export
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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