Is zendesk.kr Safe? Security Analysis for Zendesk
https://zendesk.krCheck if zendesk.kr is a scam or legitimate. Free security scan and reviews.
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
Zendesk is a leading global provider of customer service software solutions, trusted by over 200,000 customers worldwide. The Korean localized website offers comprehensive AI-powered customer service tools including AI agents, copilot features, ticketing systems, messaging, and voice services. The company targets enterprises, SMBs, and startups across various industries, emphasizing AI integration and workflow improvements. Technically, the site is built on modern frameworks such as Next.js and React, hosted on Amazon Cloudfront, and employs advanced analytics and consent management tools. Security posture is strong with HTTPS, security headers, and cookie consent mechanisms in place, though the absence of WHOIS data for the domain introduces a minor trust concern. Overall, the website demonstrates high professionalism, excellent content quality, and good privacy compliance, positioning Zendesk as a mature and credible SaaS provider in the customer service technology sector.
Detected Technologies
9 urgent findings need attention
1 critical · 8 high
- + 1 more findings in the full report below
Keep zendesk.kr under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
6 findings
40/100
GDPR Compliance
1 finding
95/100
NIS2 Compliance
7 findings
25/100
Email Security
6 findings
40/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Zendesk operates a SaaS business model focused on customer service and support solutions enhanced by AI technologies. The company serves a broad market including enterprise, SMB, and startup segments, with tailored solutions for industries such as retail, finance, healthcare, government, and telecommunications. Zendesk's competitive advantage lies in its AI integration, comprehensive product suite, and global presence with localized offerings. The website reflects a mature digital marketing and analytics ecosystem, leveraging Google Tag Manager, Segment, and Adobe SDKs. Partnerships and related domains indicate a well-established ecosystem supporting events, support, and community engagement. The lack of public WHOIS data for the Korean domain is unusual but likely due to privacy protection or registry policies.
Security Posture Analysis
Comprehensive Security Assessment
The website enforces HTTPS with strong SSL configuration and includes key security headers such as X-Frame-Options, HSTS, and X-XSS-Protection. Cookie consent is managed via OneTrust, indicating GDPR compliance efforts. No exposed sensitive data or vulnerable libraries were detected in the analysis. The site uses modern analytics and marketing scripts but maintains a good balance with privacy compliance. Recommendations include adding a Content Security Policy header and extending HSTS max-age for enhanced security. Incident response and vulnerability disclosure information are not publicly available, which is common for marketing sites but could be improved for transparency.
Strategic Recommendations
Priority Actions for Security Improvement
Implement a Content Security Policy (CSP) header to mitigate cross-site scripting and data injection attacks.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Zendesk
Zendesk는 20만 명 이상의 고객이 신뢰하고, 수상 경력으로 인정받은 고객 서비스 소프트웨어입니다. 문자, 모바일, 전화, 이메일, 실시간 채팅, 소셜 미디어로 고객의 기대에 부응하세요.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- Security headers present
- Cookie consent mechanism
- No exposed sensitive data detected
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content in Korean language
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
HIGHForces HTTPS connections
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No SPF record found
HIGHSPF helps prevent email spoofing
No DKIM record found
MEDIUMDKIM adds cryptographic signatures to emails
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
No email authentication configured
CRITICALDomain is vulnerable to email spoofing
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 75 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
No DMARC Record
MEDIUMDMARC policy not configured
DNS Records
DNSSEC Status
DNS Performance
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does zendesk.kr compare?
See how zendesk.kr stacks up against similar websites in the same industry.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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PDF Report & Export
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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