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Is zendesk.nl a Scam? Security Check Results - Zendesk

zendesk.nl Security Report Summary

zendesk.nl received a security score of 69 out of 100 in Guard's comprehensive security analysis, classified as "Moderate Risk". This report covers Zendesk's website security posture. Zendesk operates in the Technology industry in Netherlands.

Zendesk is a leading enterprise SaaS provider specializing in AI-driven customer service solutions. The company offers a comprehensive suite of products including AI agents, ticketing systems, messaging, voice, and workforce management, targeting businesses of all sizes globally. The website is professionally designed, multilingual, and optimized for performance and accessibility, reflecting a mature digital infrastructure. Security posture is strong with HTTPS enforcement, security headers, and cookie consent mechanisms, though some additional headers could enhance protection. The domain registration is consistent with the company's history and operations, supporting legitimacy. Overall, Zendesk presents a trustworthy and professional online presence aligned with its market position.

The security scan identified 26 findings across security headers, SSL/TLS, DNS health, email security, GDPR compliance, and NIS2 compliance analysis modules.

Technologies detected: React, Next.js, Google Tag Manager, Marketo, OneTrust, Adobe Web SDK, Segment Analytics.

About this security scan

Guard performs automated security assessments of websites by analyzing SSL/TLS certificates, HTTP security headers, DNS configuration, email authentication protocols (SPF, DKIM, DMARC), GDPR compliance indicators, NIS2 directive compliance, network exposure, and AI-powered business intelligence. Each report provides domain-specific findings, risk scores, and actionable recommendations.

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Is zendesk.nl Safe? Security Analysis for Zendesk

https://zendesk.nl

Check if zendesk.nl is a scam or legitimate. Free security scan and reviews.

TechnologyNetherlandsenterprise
ReactNext.jsGoogle Tag ManagerMarketoOneTrust+2 more
Analyzed 10/8/2025Completed 12:35:08 AM5mo ago
69
Security Score
MEDIUM RISK

Below Technology avg (72)

10,000+

Domains scanned

500+

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Domainzendesk.nl
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SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

AI Summary

Zendesk is a leading enterprise SaaS provider specializing in AI-driven customer service solutions. The company offers a comprehensive suite of products including AI agents, ticketing systems, messaging, voice, and workforce management, targeting businesses of all sizes globally. The website is professionally designed, multilingual, and optimized for performance and accessibility, reflecting a mature digital infrastructure. Security posture is strong with HTTPS enforcement, security headers, and cookie consent mechanisms, though some additional headers could enhance protection. The domain registration is consistent with the company's history and operations, supporting legitimacy. Overall, Zendesk presents a trustworthy and professional online presence aligned with its market position.

Detected Technologies

ReactNext.jsGoogle Tag ManagerMarketoOneTrustAdobe Web SDKSegment Analytics

8 urgent findings need attention

8 high

Continuous monitoring

Keep zendesk.nl under constant watch

Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.

Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

6 findings

40/100

GDPR Compliance

No critical findings yet

100/100

NIS2 Compliance

7 findings

25/100

Email Security

5 findings

50/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Zendesk operates in the technology sector, focusing on customer service software with AI integration. Its business model is SaaS, serving enterprises, SMBs, and startups across various industries including retail, finance, healthcare, and government. The company leverages partnerships and a global presence with localized sites. Revenue streams likely include subscription fees for software tiers and professional services. The website content and structure emphasize innovation, customer trust, and comprehensive service offerings, positioning Zendesk as a market leader with strong brand consistency.

Security Posture Analysis

Comprehensive Security Assessment

The website demonstrates a high level of security maturity with HTTPS, X-Frame-Options, HSTS, and X-XSS-Protection headers. No critical vulnerabilities or exposed sensitive data were detected. The presence of cookie consent and privacy policies indicates compliance with GDPR. However, the absence of some modern headers like CSP and Referrer-Policy suggests room for improvement. Incident response and vulnerability disclosure information are not explicitly found, which could be enhanced to improve transparency and readiness. Overall, the security posture is robust but could benefit from additional best practices.

Strategic Recommendations

Priority Actions for Security Improvement

1

Implement Content Security Policy (CSP) to mitigate XSS risks.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Zendesk

Description:

Ontdek onze AI-gedreven bekroonde klantenservicesoftware, vertrouwd door 200.000 klanten. Zorg voor tevreden klanten via sms, mobiele apparaten, telefoon, e-mail, live chat en social media.

Key Services:
AI agentsCopilotTicketing systemMessaging and live chatHelpcenterVoiceQuality assuranceWorkforce management
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
ReactNext.jsGoogle Tag ManagerMarketoOneTrustAdobe Web SDKSegment Analytics
Frameworks:
Next.js
Platforms:
Cloudfront CDN
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
90/100
Best Practices:
  • HTTPS enforced
  • Security headers present
  • Cookie consent mechanism
  • No exposed sensitive data detected

Analytics & Tracking

Services:
Segment AnalyticsGoogle Analytics (via GTM)Marketo
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Ad Networks:
Google Ads
Tracking Pixels:
MarketoOneTrust
Marketing Tools:
MarketoOneTrust
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with no blocking or WAF challenges.

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🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

40/100
Score

Missing Strict-Transport-Security header

HIGH

Forces HTTPS connections

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

100/100
Score
No issues found

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

25/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

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📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

50/100
Score

No SPF record found

HIGH

SPF helps prevent email spoofing

No DKIM record found

MEDIUM

DKIM adds cryptographic signatures to emails

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
DMARC Details
Policy:reject
Subdomain Policy:none
Aggregate Reports:bwvlu6ki@ag.dmarcian-eu.com
Forensic Reports:bwvlu6ki@fr.dmarcian-eu.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

75/100
Score

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 67 days

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak

Partial SSL/TLS Assessment

LOW

Completed 2 of 4 security checks due to time constraints

Certificate Details

Subject:zendesk.nl
Issuer:WE1
Valid Until:12/14/2025 (67 days)
SANs:zendesk.nl, *.zendesk.nl

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

70/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Transfer Lock Not Enabled

MEDIUM

Domain can be transferred without authorization

Domain Delete Lock Not Enabled

LOW

Domain can be deleted without additional verification

Domain Registration Details

Domain Age
11 years(mature)
Protection Level
noneDNSSEC OFF
Suspicious Indicators Detected
  • No domain protection locks enabled

DNS Records

A Records:104.18.65.136, 104.18.67.136, 104.18.68.136, 104.18.66.136, 104.18.64.136
AAAA Records:2606:4700::6812:4488, 2606:4700::6812:4388, 2606:4700::6812:4288, 2606:4700::6812:4088, 2606:4700::6812:4188
Name Servers:
beth.ns.cloudflare.comDNS only
walt.ns.cloudflare.comDNS only

DNSSEC Status

DNSSEC Not Enabled

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

How does zendesk.nl compare?

See how zendesk.nl stacks up against similar websites in the same industry.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

Zendesk's website uses a modern tech stack including React and Next.js, hosted on Amazon Cloudfront CDN for performance and scalability. The site is well-optimized for mobile and accessibility, with comprehensive SEO metadata and structured navigation. Integration with marketing and analytics tools like Marketo, Google Tag Manager, and Segment Analytics supports data-driven decision making. The technical infrastructure is robust, supporting a fast and reliable user experience. Opportunities exist to further modernize security headers and streamline third-party script management to reduce potential risks.
Professional PDF & Marketing Data

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PDF Report & Export

PDF download, email delivery, unlock code

39.90 €one-time • Incl. 21% VAT

Marketing Intelligence

Contact emails, phone numbers & warm leads

49.90 €one-time • Incl. 21% VAT

Plan Comparison

FeaturePDF ReportMarketing+
Full security analysis
Professional PDF export
Email delivery
Lifetime access + unlock code
Contact emails & phones
Marketing outreach data

Already purchased?

Order summary

Domainzendesk.nl
Access tierFull report or marketing add-on

Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.

VisaMastercardApple PayGoogle Pay

Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

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