Is zendesk.mx Safe? Security Analysis for Zendesk
https://zendesk.mxCheck if zendesk.mx is a scam or legitimate. Free security scan and reviews.
Unlock the complete security report for zendesk.mx
Get full access to AI recommendations, compliance evidence, vulnerability remediation steps, and downloadable PDF reports. Upgrade once for lifetime access to this scan.
Full Report Access
All modules, AI insights, PDF download
Marketing Intelligence
Contact emails, phone numbers & warm leads
How it works
- Enter your email to receive the unlocked report.
- Complete the secure EveryPay checkout (cards & local methods supported).
- You’ll receive an email with your unique unlock code and the PDF export.
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
Zendesk is a leading global provider of customer service software, offering a comprehensive AI-powered platform trusted by over 200,000 customers. The website targets businesses seeking integrated customer support soluti… Unlock the full Guard report to read the complete analysis.
Detected Technologies
Security Headers
6 findings
40/100
GDPR Compliance
1 finding
95/100
NIS2 Compliance
7 findings
25/100
Email Security
5 findings
50/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Snapshot shown below. Unlock the full AI report for complete market insights, audience profiling, and step-by-step recommendations.
Business Intelligence
Market & Strategic Analysis
Zendesk's business model centers on SaaS delivery of customer service solutions enhanced by AI capabilities. The company serves a broad range of industries and business sizes, with a strong presence in Latin America as evidenced by this Spanish-language site. The website highlights key services such as AI agents, ticket management, and workforce management, indicating a diversified product portfolio. The presence of multiple language versions and international domains suggests a global footprint. Trust indicators include a large customer base, awards, and transparent privacy policies. The company maintains a professional brand image with consistent messaging and high-quality content.
Security Posture Analysis
Comprehensive Security Assessment
The website demonstrates a solid security posture with HTTPS enabled and key security headers like X-Frame-Options and Strict-Transport-Security present. Cookie consent is managed via OneTrust, indicating compliance with privacy regulations. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the absence of a public vulnerability disclosure policy and incident response contact information represents an area for improvement. The security score is high but could be enhanced by publishing explicit security frameworks and incident response procedures.
Strategic Recommendations
Priority Actions for Security Improvement
Upgrade to the full Guard report to access tailored remediation steps.
✨Observations
AI-powered comprehensive website and business analysis.
A preview of your strategic observations is visible. Upgrade to unlock the full competitive positioning, trust signals, and branding checklist.
AI-Enhanced Website Analysis
Business Insights
Zendesk
Zendesk es un software de servicio de atención al cliente galardonado en el que confían más de 200,000 clientes. Deleita a tus clientes a través de mensajes de texto, celular, teléfono, correo electrónico, chat en vivo y redes sociales.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- Content Security Policy implied by headers
- Cookie consent mechanism
- No exposed sensitive data in HTML
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with no blocking or WAF challenges.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Some header findings are shown. Unlock to see the full checklist, impacted endpoints, and remediation guidance.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
HIGHForces HTTPS connections Unlock the full report to read the complete fix.
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks Unlock the full report to read the complete fix.
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended) Unlock the full report to read the complete fix.
Missing Referrer-Policy header
LOWControls referrer information sent with requests Unlock the full report to read the complete fix.
Missing Permissions-Policy header
MEDIUMControls browser features and APIs Unlock the full report to read the complete fix.
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages Unlock the full report to read the complete fix.
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
Preview of GDPR checkpoints is visible. Unlock to reveal full evidence, policy excerpts, and DPIA guidance.
GDPR Compliance
Privacy and data protection assessment
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR Unlock the full report to read the complete fix.
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
You can see headline NIS2 checks. Upgrade to access the full control mapping, severity breakdown, and remediation plan.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures Unlock the full report to read the complete fix.
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure Unlock the full report to read the complete fix.
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management Unlock the full report to read the complete fix.
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans Unlock the full report to read the complete fix.
No security contact information
HIGHNIS2 requires clear incident reporting channels Unlock the full report to read the complete fix.
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure Unlock the full report to read the complete fix.
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts Unlock the full report to read the complete fix.
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Quick view of email authentication checks is provided. Unlock to uncover full DNS evidence, record diffs, and fix scripts.
Email Security
SPF, DKIM, and DMARC validation
No SPF record found
HIGHSPF helps prevent email spoofing Unlock the full report to read the complete fix.
No DKIM record found
MEDIUMDKIM adds cryptographic signatures to emails Unlock the full report to read the complete fix.
No BIMI Record
LOWBIMI displays brand logos in email clients Unlock the full report to read the complete fix.
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery Unlock the full report to read the complete fix.
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues Unlock the full report to read the complete fix.
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
This is a teaser of the TLS audit. Unlock to view certificate chains, cipher support tables, and remediation steps.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1 Unlock the full report to read the complete fix.
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy Unlock the full report to read the complete fix.
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs Unlock the full report to read the complete fix.
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 66 days Unlock the full report to read the complete fix.
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak Unlock the full report to read the complete fix.
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints Unlock the full report to read the complete fix.
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
Unlock the full DNS posture audit to reveal misconfigurations, zone records, and actionable fixes.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain Unlock the full report to read the complete fix.
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found Unlock the full report to read the complete fix.
DNS Records
DNSSEC Status
DNS Performance
⚡Network Security
Port scanning and network exposure analysis.
See a glimpse of exposed services. Unlock to access full port inventories, CVE lookups, and mitigation priorities.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports Unlock the full report to read the complete fix.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Unlock to view the complete technical breakdown, stack fingerprinting, and hardening checklist.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
How did we do?
Your feedback directly shapes our roadmap. Rate the quality of this report, leave an optional comment, and let us know if you want our security specialists to follow up.
What others say about zendesk.mx
Share your experience to help others make informed decisions. We verify every review by email and publish it once our moderation team approves it.
Community rating
—out of 5
0 reviews published