Is sitejabber.com Safe? Security Analysis for Sitejabber
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
Sitejabber is a leading online platform specializing in consumer business reviews and ratings, serving over 200 million customers and featuring reviews for more than 130,000 businesses. Positioned as a trusted resource, it offers consumers insights to make informed purchasing decisions and provides businesses with a platform to engage with customers. The company emphasizes trust, consumer protection, and transparency, supported by its award-winning status and Google Partner certification. Technically, Sitejabber employs modern web technologies including React and Next.js, ensuring a fast, mobile-optimized, and accessible user experience. Security is robust with HTTPS enforcement and comprehensive security headers, although public incident response and vulnerability disclosure policies are not evident. Privacy compliance is strong, with clear privacy and cookie policies and consent mechanisms in place. Overall, Sitejabber demonstrates a mature digital presence with high professionalism and trustworthiness, though WHOIS data unavailability slightly impacts domain transparency.
Detected Technologies
10 urgent findings need attention
10 high
- + 2 more findings in the full report below
Keep sitejabber.com under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
7 findings
20/100
GDPR Compliance
3 findings
68/100
NIS2 Compliance
8 findings
17/100
Email Security
4 findings
67/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Sitejabber operates in the e-commerce sector as an essential business entity, focusing on consumer reviews and ratings. Its business model revolves around user-generated content and providing resources for smarter purchases. The platform enjoys a large user base and significant market presence, supported by partnerships with major social media and information platforms. Revenue streams likely include advertising and business services. The company targets consumers seeking trustworthy reviews and businesses aiming to build reputation. Growth indicators include extensive content, active user engagement, and strong brand recognition. Strategic observations highlight the importance of maintaining trust, expanding business services, and enhancing transparency around security and privacy practices.
Extracted Contact Information
Marketing Intelligence Data
Physical Addresses (1)
Security Posture Analysis
Comprehensive Security Assessment
Sitejabber exhibits a strong security posture with enforced HTTPS, comprehensive security headers, and secure form implementations. No critical vulnerabilities or exposed sensitive data were detected in the analyzed content. However, the absence of publicly available incident response or vulnerability disclosure policies suggests room for improvement in transparency and readiness. GDPR compliance indicators are present, and privacy policies are comprehensive. The platform uses reputable third-party services for analytics and tracking, balanced with privacy considerations. Overall, the security maturity is high, but formalizing and publicizing security policies would enhance trust and preparedness.
Strategic Recommendations
Priority Actions for Security Improvement
Publish a formal incident response and vulnerability disclosure policy to improve transparency and user trust.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Sitejabber
Leading destination for customer ratings and reviews. 200+ million customers helped. Search reviews of 130,000+ businesses to find the best.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- Security headers present
- No exposed sensitive data in HTML
- Secure forms with proper input types
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is a well-established consumer review platform
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
HIGHForces HTTPS connections
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
DMARC not enforcing
MEDIUMDMARC policy is set to "none"
Weak DKIM Key
HIGHDKIM selector 'selector1' uses 344-bit key
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
Mixed Content Detected
MEDIUM1 resources loaded over insecure HTTP
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DMARC Policy Set to None
LOWDMARC is configured but not enforcing any policy
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does sitejabber.com compare?
See how sitejabber.com stacks up against similar websites in the same industry.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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PDF Report & Export
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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