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Is smartservice.de a Scam? Security Check Results - Thüga SmartService

smartservice.de Security Report Summary

smartservice.de received a security score of 62 out of 100 in Guard's comprehensive security analysis, classified as "Moderate Risk". This report covers Thüga SmartService's website security posture. Thüga SmartService operates in the Energy industry in Germany.

Thüga SmartService is a medium-sized, Germany-based company specializing in digital transformation solutions tailored for municipal utilities, energy suppliers, and distribution network operators. As a 100% subsidiary of Thüga Aktiengesellschaft, it leverages deep energy sector expertise combined with advanced IT and software development capabilities. The company offers a broad portfolio including Energy Solutions such as smart metering, Business Solutions like S/4HANA platforms, customer and service portals, billing, and consulting services. The website reflects a professional and consistent brand presence with comprehensive content targeting B2B clients within and beyond the Thüga group. Technically, the site is built on WordPress with modern frameworks and libraries, featuring good mobile optimization and SEO practices. Security posture is solid with HTTPS and cookie consent mechanisms, though some security headers and policies could be enhanced. Overall, the domain and WHOIS data align with the business profile, supporting legitimacy and trustworthiness.

The security scan identified 31 findings across security headers, SSL/TLS, DNS health, email security, GDPR compliance, and NIS2 compliance analysis modules.

Technologies detected: WordPress 6.8.2, Bootstrap, jQuery 3.2.1, Google Analytics (gtag.js), Google Tag Manager, Swiper.js, Ekko Lightbox, Font Awesome, Material Icons, SiteOrigin Panels, CookieManager by Digitale Werke.

About this security scan

Guard performs automated security assessments of websites by analyzing SSL/TLS certificates, HTTP security headers, DNS configuration, email authentication protocols (SPF, DKIM, DMARC), GDPR compliance indicators, NIS2 directive compliance, network exposure, and AI-powered business intelligence. Each report provides domain-specific findings, risk scores, and actionable recommendations.

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Is smartservice.de Safe? Security Analysis for Thüga SmartService

https://smartservice.de

Check if smartservice.de is a scam or legitimate. Free security scan and reviews.

EnergyGermanymedium
WordPress 6.8.2BootstrapjQuery 3.2.1Google Analytics (gtag.js)Google Tag Manager+6 more
Analyzed 10/8/2025Completed 6:17:20 AM5mo ago
62
Security Score
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Domainsmartservice.de
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SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

AI Summary

Thüga SmartService is a medium-sized, Germany-based company specializing in digital transformation solutions tailored for municipal utilities, energy suppliers, and distribution network operators. As a 100% subsidiary of Thüga Aktiengesellschaft, it leverages deep energy sector expertise combined with advanced IT and software development capabilities. The company offers a broad portfolio including Energy Solutions such as smart metering, Business Solutions like S/4HANA platforms, customer and service portals, billing, and consulting services. The website reflects a professional and consistent brand presence with comprehensive content targeting B2B clients within and beyond the Thüga group. Technically, the site is built on WordPress with modern frameworks and libraries, featuring good mobile optimization and SEO practices. Security posture is solid with HTTPS and cookie consent mechanisms, though some security headers and policies could be enhanced. Overall, the domain and WHOIS data align with the business profile, supporting legitimacy and trustworthiness.

Detected Technologies

WordPress 6.8.2BootstrapjQuery 3.2.1Google Analytics (gtag.js)Google Tag ManagerSwiper.jsEkko LightboxFont AwesomeMaterial IconsSiteOrigin PanelsCookieManager by Digitale Werke

9 urgent findings need attention

1 critical · 8 high

  • + 1 more findings in the full report below
Continuous monitoring

Keep smartservice.de under constant watch

Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.

Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

5 findings

55/100

GDPR Compliance

2 findings

60/100

NIS2 Compliance

8 findings

17/100

Email Security

4 findings

75/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

The company occupies a strategic position in the energy sector digitalization market, focusing on IT-driven solutions for utilities and energy providers. Its business model is B2B, delivering software and consulting services that address critical industry needs such as smart metering rollouts and process digitalization. The parent company relationship with Thüga AG provides a strong ecosystem and partnership network, including several specialized subsidiaries and partners. Growth indicators include expanding customer base and active engagement in industry events and training (PlusAkademie). The website's integration with multiple Thüga group domains and external trusted platforms reflects a mature partnership ecosystem and a well-established market presence.

Security Posture Analysis

Comprehensive Security Assessment

The website demonstrates a mature security posture with enforced HTTPS, anonymized IP tracking in analytics, and a cookie consent mechanism compliant with GDPR. However, explicit security policies, incident response contacts, and vulnerability disclosure mechanisms are absent, representing potential compliance and transparency gaps. The use of third-party scripts and marketing tools is managed but requires ongoing auditing to mitigate risks. No critical vulnerabilities or exposed sensitive data were detected in the analysis. Security headers beyond HTTPS are not explicitly present, suggesting room for improvement in defense-in-depth strategies. Overall, the security posture is good but could be enhanced by formalizing policies and improving header configurations.

Strategic Recommendations

Priority Actions for Security Improvement

1

Implement comprehensive security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to strengthen browser security.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Thüga SmartService

Description:

Entwicklung digitaler Lösungen für Stadtwerke, Energieversorger und Verteilnetzbetreiber mit Fokus auf IT- und Softwareentwicklung, Energy Solutions, Business Solutions, Kunden- und Serviceportale sowie Billing.

Key Services:
Energy Solutions (Metering)Business Solutions (S/4HANA-Plattform)Kunden- und ServiceportaleBillingConsulting Services
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
WordPress 6.8.2BootstrapjQuery 3.2.1Google Analytics (gtag.js)Google Tag ManagerSwiper.jsEkko LightboxFont AwesomeMaterial IconsSiteOrigin PanelsCookieManager by Digitale Werke
Frameworks:
WordPress
Platforms:
WordPress CMS
Performance:

moderate

Mobile:

good

Accessibility:

basic

SEO:

good

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enforced
  • Anonymize IP in Google Analytics
  • Cookie consent mechanism implemented

Analytics & Tracking

Services:
Google AnalyticsGoogle Tag Manager
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Marketing Tools:
Microsoft Dynamics Marketing FormsCookieManager by Digitale Werke
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:good
Content Relevance:excellent
Navigation Clarity:good
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is professionally designed and well-structured.

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🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

55/100
Score

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

60/100
Score

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

EU business without adequate privacy measures

CRITICAL

EU businesses are subject to strict GDPR requirements

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
emailphone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

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📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

75/100
Score

DMARC not enforcing

MEDIUM

DMARC policy is set to "none"

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:_spf.smartservice.de include:spf.protection.outlook.com include:marketing.dynamics.com include:spf.nl2go.com -all
DNS Lookups:4/10
Policy:-all
DKIM Selectors Found
Selector:selector1(1296-bit rsa)
Selector:selector2(1416-bit rsa)
DMARC Details
Policy:none
Aggregate Reports:dmarc@smartservice.de
Forensic Reports:dmarc@smartservice.de

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

42/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

OCSP Stapling Not Enabled

LOW

OCSP stapling improves performance and privacy

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 86 days

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak

Mixed Content Detected

MEDIUM

2 resources loaded over insecure HTTP

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

65/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Transfer Lock Not Enabled

MEDIUM

Domain can be transferred without authorization

Domain Delete Lock Not Enabled

LOW

Domain can be deleted without additional verification

DMARC Policy Set to None

LOW

DMARC is configured but not enforcing any policy

Domain Registration Details

Protection Level
none
Suspicious Indicators Detected
  • No domain protection locks enabled

DNS Records

A Records:138.199.199.38
Name Servers:
ns.domrobot.com
ns.domrobot.net
ns.domrobot.org
MX Records:
10: smartservice-de.mail.protection.outlook.com
SOA:Serial: 2025100700, TTL: 3600s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:110ms

SPF Analysis

SPF Record:
v=spf1 include:_spf.smartservice.de include:spf.protection.outlook.com include:marketing.dynamics.com include:spf.nl2go.com -all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

How does smartservice.de compare?

See how smartservice.de stacks up against similar websites in the same industry.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on a modern WordPress CMS platform using version 6.8.2, incorporating Bootstrap for responsive design and jQuery for scripting. It integrates advanced UI components such as Swiper.js for sliders and Ekko Lightbox for media display. Analytics and marketing tools include Google Analytics, Google Tag Manager, and Microsoft Dynamics Marketing Forms, supported by a cookie consent manager from Digitale Werke. The site demonstrates good SEO practices with meta tags, Open Graph data, and JSON-LD structured data. Performance is moderate with room for optimization, especially in script loading and caching. Mobile optimization is good, ensuring usability across devices. The technical stack is robust and suitable for the business needs, though continuous monitoring and updates are recommended to mitigate technical debt and security risks.
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Marketing Intelligence

Contact emails, phone numbers & warm leads

49.90 €one-time • Incl. 21% VAT

Plan Comparison

FeaturePDF ReportMarketing+
Full security analysis
Professional PDF export
Email delivery
Lifetime access + unlock code
Contact emails & phones
Marketing outreach data

Already purchased?

Order summary

Domainsmartservice.de
Access tierFull report or marketing add-on

Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.

VisaMastercardApple PayGoogle Pay

Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.

SEQ SIA

Lastadijas 12 k-3, Riga, Latvia, LV-1050

Reg. No. 40203410806 • VAT LV40203410806

Support: guard@offseq.com+371 2256 5353

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