Is yuma.ai Safe? Security Analysis for Private by Design, LLC
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
Yuma.ai is a US-based SaaS company founded in 2022, specializing in AI-powered automation solutions for e-commerce customer support and sales. The platform offers multiple AI products including Support AI, Sales AI, Social AI, and Chat AI, designed to enhance customer satisfaction and drive revenue growth for e-commerce brands. The company integrates with major platforms like Shopify, Zendesk, Gorgias, and Kustomer, positioning itself as a leading AI-driven customer experience automation provider in the e-commerce sector. Technically, the website is built on Webflow and leverages modern JavaScript libraries such as jQuery, GSAP, and Swiper for animations and UI interactions. It uses Cloudflare for DNS and likely CDN services, and integrates multiple analytics and marketing tools including Google Analytics, HubSpot, PostHog, and LinkedIn Insight Tag. The site is well-optimized for mobile devices, fast loading, and has good SEO practices, although some security headers are missing. From a security perspective, the site uses HTTPS with a good SSL configuration and domain status protections to prevent unauthorized transfers or deletions. However, DNSSEC is not enabled, and no explicit security headers were detected. Privacy and cookie policies are not found on the site, which may impact GDPR compliance. No incident response or vulnerability disclosure information is publicly available. Overall, Yuma.ai presents a professional and trustworthy online presence with strong business credibility and technical maturity. The main risks relate to privacy compliance and some security best practices that could be improved. Strategic recommendations include publishing privacy and cookie policies, enabling DNSSEC, adding security headers, and establishing a vulnerability disclosure process to enhance trust and compliance.
Detected Technologies
6 urgent findings need attention
6 high
Keep yuma.ai under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
5 findings
60/100
GDPR Compliance
3 findings
68/100
NIS2 Compliance
8 findings
17/100
Email Security
3 findings
85/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Yuma.ai operates in the competitive e-commerce AI automation market, targeting e-commerce brands and customer experience teams seeking to automate support and sales processes. Its SaaS business model focuses on AI agents that automate ticket resolutions, upselling, social media interactions, and chat support. The company demonstrates strong market positioning through integrations with leading e-commerce and helpdesk platforms and showcases customer success via detailed case studies with recognizable brands. The presence of a free trial and clear product segmentation supports customer acquisition and retention. The company appears to be medium-sized and growing, with a focus on innovation and customer-centric AI solutions. No parent or subsidiary companies are identified, indicating an independent operation.
Security Posture Analysis
Comprehensive Security Assessment
The security posture of Yuma.ai is generally good with HTTPS enforced and domain registration protections in place. However, the absence of DNSSEC and security headers such as Content-Security-Policy and X-Frame-Options represents areas for improvement. The lack of published privacy and cookie policies may expose the company to compliance risks under GDPR and other privacy regulations. No public incident response or vulnerability disclosure mechanisms were found, which could hinder timely handling of security issues. No vulnerabilities or exposed sensitive data were detected in the website content. Overall, the security maturity is moderate, with recommendations to enhance DNS security, implement security headers, and formalize privacy and incident response documentation.
Strategic Recommendations
Priority Actions for Security Improvement
Publish comprehensive privacy and cookie policies to improve GDPR compliance and user trust.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Private by Design, LLC
Yuma is the e-commerce AI platform that drives revenue growth and enhances customer satisfaction before, during, and after purchases.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enabled
- Domain status includes clientDeleteProhibited and clientTransferProhibited
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is a professional SaaS platform for AI-powered e-commerce customer support and sales automation
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 82 days
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does yuma.ai compare?
See how yuma.ai stacks up against similar websites in the same industry.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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PDF Report & Export
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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