Is reclameaqui.com.br Safe? Security Analysis for Reclame Aqui
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SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
AI Summary
Reclame Aqui is a prominent Brazilian consumer complaint platform that facilitates communication between consumers and companies to resolve disputes and manage reputations. The website is currently protected by Cloudflare's security services, which has blocked access to the provided URL, limiting direct content analysis. The platform likely serves a large user base in Brazil, focusing on consumer rights and corporate accountability. Technically, the site leverages Cloudflare for DNS and security, with Google MX servers handling email. The SSL certificate is valid but lacks advanced security configurations such as HSTS and DNSSEC. The absence of privacy, cookie, and terms of service policies on the analyzed page suggests these may be located elsewhere or not publicly accessible at this URL. Security posture shows basic email authentication practices with SPF and DMARC but lacks advanced web security headers and configurations. Overall, the site demonstrates moderate technical infrastructure but requires improvements in security best practices and transparency to enhance trust and compliance.
Detected Technologies
10 urgent findings need attention
10 high
- + 2 more findings in the full report below
Keep reclameaqui.com.br under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
4 findings
55/100
GDPR Compliance
4 findings
40/100
NIS2 Compliance
7 findings
25/100
Email Security
4 findings
85/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Reclame Aqui holds a leading position in the Brazilian market as a consumer complaint and reputation management platform. Its business model revolves around providing a digital space for consumers to file complaints and for companies to respond, thereby improving customer service and brand image. The platform likely generates revenue through partnerships, advertising, and premium services for companies. Target customers include Brazilian consumers and businesses seeking dispute resolution and reputation monitoring. The use of Cloudflare and Google services indicates a reliance on established technology providers. The lack of visible contact information and policies on the blocked page limits insight into customer support and compliance frameworks. Strategic partnerships and payment processors are not identifiable from the current data.
Security Posture Analysis
Comprehensive Security Assessment
The security posture of the website is moderate with foundational email authentication mechanisms such as SPF and DMARC implemented correctly. However, the absence of DNSSEC, CAA records, and HSTS reduces domain and transport layer security. The SSL certificate is valid but lacks detailed cipher suite information, indicating potential weaknesses in encryption standards. The Cloudflare block page suggests active security monitoring and mitigation of suspicious activities. No explicit incident response or vulnerability disclosure policies are found, which may impact transparency and trust. Compliance with GDPR or other data protection regulations cannot be confirmed from the current data. Overall, the site would benefit from enhanced security headers, encryption protocols, and published security policies to improve its security maturity and regulatory compliance.
Strategic Recommendations
Priority Actions for Security Improvement
Enable HTTP Strict Transport Security (HSTS) with includeSubDomains and preload to enforce secure connections.
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
HIGHForces HTTPS connections
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Weak Referrer-Policy configuration
LOWCurrent value: "same-origin"
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Privacy Policy found
HIGHGDPR requires a clear and accessible privacy policy
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
Insufficient contact information
MEDIUMGDPR requires organizations to provide clear contact details
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
Strict DMARC Alignment
LOWStrict alignment may cause legitimate emails to fail
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 44 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
How does reclameaqui.com.br compare?
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🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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Marketing Intelligence
Contact emails, phone numbers & warm leads
Plan Comparison
| Feature | PDF Report | Marketing+ |
|---|---|---|
| Full security analysis | ||
| Professional PDF export | ||
| Email delivery | ||
| Lifetime access + unlock code | ||
| Contact emails & phones | — | |
| Marketing outreach data | — |
Already purchased?
Order summary
Digital reports are delivered immediately after payment. By continuing you acknowledge the withdrawal waiver described in our Returns & Refunds policy.
Secure payments processed via EveryPay. Prices in EUR; Incl. 21% VAT.
SEQ SIA
Lastadijas 12 k-3, Riga, Latvia, LV-1050
Reg. No. 40203410806 • VAT LV40203410806
Support: guard@offseq.com • +371 2256 5353
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